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TurboTax DRM Writes to Your Boot Sector?!

ltwally writes "As reported on Slashdot (amongst other sites) recently, the latest version of TurboTax is laden with DRM software. Even worse, however, is that it apparently writes to your hard drive's boot-sector , as reported at Extreme Tech here. As I'm sure most Slashdotters already know, the boot-sector is often times used for silly things like boot-loaders and such. "

20 of 733 comments (clear)

  1. Heh, silly me. by numbski · · Score: 5, Insightful

    I came *this* close to installing TurboTax on my Mac via VirtualPC or Bochs (cheaper) and then I read the box closely.

    "Will not work on the Macintosh Platform using Windows emulation software."

    I took it back and used TaxAct instead. I nearly installed it on my fiancee's PC instead. Ick.

    You have to be on some sort of crack to write to a person's boot sector. Period. That's just off limits.

    --

    Karma: Chameleon (mostly due to the fact that you come and go).

    1. Re:Heh, silly me. by Anonymous Coward · · Score: 3, Insightful

      Just stay broke and without assets.

      It took me 45 whole minutes to complete and
      check my taxes.

      Last year(the first year I had to file) it took 1h 30m.

      Being a college student roxxors.

    2. Re:Heh, silly me. by Junior+J.+Junior+III · · Score: 4, Insightful

      And, most virus protection programs condition users to disable them before attempting to install software. So probably most people will allow TurboTax to do whatever it wants, because they think it's trustworthy.

      --
      You see? You see? Your stupid minds! Stupid! Stupid!
  2. Analog tax returns by PizzaFace · · Score: 4, Insightful

    Folks, the forms are no more complicated than the software. To the extent the forms are more complicated, the software is oversimplifying the law. Save yourself a few bucks and just fill in the forms by hand.

    1. Re:Analog tax returns by koreth · · Score: 4, Insightful
      Translation: Folks, your time is less valuable than the cost of tax preparation software. Spend a few hours to save yourself a couple bucks.

      Err, no thanks. It's worth $30 to me to save several hours of sifting through stacks of paper, re-checking my calculations and making sure I've copied the correct numbers from form A to form B.

    2. Re:Analog tax returns by swb · · Score: 4, Insightful

      The forms themselves aren't hard, but the rules governing stuff certainly can be, and the IRS docs aren't always helpful. On more than one occasion I've found myself tossing a coin over something, since the IRS documentation isn't always clear.

      Presumably the electronic forms and the "choices" they make have been analyzed by someone who really understands the tax code, but for all we know the coin tossed was a Rupee in India by someone who has never filled out American tax forms! No offense to Indian programmers, but I'm sure my guesses of Indian tax law would be just as bad.

      I also kind of like the neo-luddite feel of mailing in my taxes on paper. It feels subversive for some odd reason.

    3. Re:Analog tax returns by Blackhalo · · Score: 3, Insightful

      I'm sure that if all that you are filling out is a 1040EZ, then yes it is eaiser to fill out by hand. But those of us with "real" jobs, 401k's, employee stock purchace plans, online brokereages, IRA's and other finantial complexites, this software makes tax time much less painful. I disturbs me that a company that had such a good brand recognition with me, i.e. it's not microsoft, would stoop to such a draconian DRM strategy. I wonder how they are going to handle all the support calls generated by the anti-virus software flagging this as a virus?

      --
      "There is nothing to do it. But to do it." -Floyd Pepper
  3. Linux interop? by robbo · · Score: 4, Insightful

    The comments so far are pretty inane and clearly come from windows users.. any word on how it impacts a dual-boot box? does it render your lilo or grub setup useless? I would personally be very upset if it screwed up my boot setup, and reasonably so, I think. imho, hese kinds of things should raise the hackles of the tech community, and linux users in general enough to give the vendor some serious shit.

    what does it do to wine?

    --
    So long, and thanks for all the Phish
  4. Nothing to be afraid of by xFallenAngel · · Score: 4, Insightful

    It looks like Turbotax programmers just had a sneaky idea on how to make it hard to crack their program. They just thought it was a cool idea, not thinking about the consequences.

    Sure its not really a good idea and if lots of companies do that, it would lead to conflicts. Especially since 33 is a nice number, being in the middle. But is it really something we should be "afraid of" ?

    The article had its worries about Tax software forgetting its licence just before you are done and have to send them off to the gov't. But that isn't too new with computers. Murphy's Law would apply regardless of what kind of copy protection that software has.

  5. Re:only in danger if you dual-boot by jdkincad · · Score: 4, Insightful

    Not true. My parent's machine got fscked up after installation of TurboTax, they had a system restore utility that refused to work aand let the computer boot afterwards. At least this would go a long way to explain the problem.

    --
    The great advantage of having a reputation for being stupid: People are less suspicious of you.
  6. I filed a bug report :-) by dbc · · Score: 4, Insightful
    here
    that said something like "TurboTax writes to boot sector"


    In a past life, I managed a software product validation team. Nothing would have shipped past me with this in it. It's a bug. File a report. You do not need to be a registered user to file a bug report, it turns out.

  7. Re:3D Studio Max does a similar thing. by Inda · · Score: 4, Insightful

    Makes me wonder why people copy then crack and patch software.

    --
    This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
  8. Never disable your anti-virus software... by Kjella · · Score: 4, Insightful

    ...maybe it's just my opinion, but if at anytime I *don't* disable my anti-virus software, it's when a program tells me to. Particularly one that should have no business doing virus-like behavior.

    This goes rigth up there with those trojans that cliam that it won't work "right" with firewalls/anti-virus/whatever active. If it does show up on your anti-virus scanner, take it back to the store and return it as being infected. Remember to note what anti-virus program you're running and version, in case they ask. And don't take "no" as in "no, there's no virus on it, disable your antivirus" or "no, must be your machine that's already infected" for an answer.

    Kjella

    --
    Live today, because you never know what tomorrow brings
  9. Re:CDilla by EvlG · · Score: 4, Insightful

    I also switched this year, and in the registration comments for TaxCut, I wrote something to the effect of:

    I switched from TurboTax because of their lame DRM schemes. As long as you don't do this, I'll keep buying your software.

    Here's hoping they listen.

  10. I loooove TaxAct by ChrisCampbell47 · · Score: 5, Insightful

    TaxAct is accurate and full of features. I've been using it for years (the paid version, which is still cheap). The UI is super slick and anybody's grandma could figure it out. Vote against DRM bullsiht like this with your wallet.

  11. Re:I just bought that yesterday! by GreyPoopon · · Score: 4, Insightful
    12) Have bill returned with letter expaining politely that it's not their problem.

    The sad thing is that I think the EULA allows them to make this statement, as I believe it explicitly states that they are not responsible for damage done to your machine or software as a result of using their product. Warranty only guarantees you what you paid for their product.... I'd love to see how well it would stand up in court in a case like this, where their product did something known to be destructive in some cases without bothering to inform you of it ahead of time.

    --

    GreyPoopon
    --
    Why is it I can write insightful comments but can't come up with a clever signature?

  12. Corporate hax0rs? by DoraLives · · Score: 5, Insightful
    How, precisely, are these people any different from some pimply-faced cracker bent over a keyboard, scanning ports, and swilling Mountain Dew? They're doing things on the sly that potentially can wreck your system, negate your privacy, or god only knows what else, and they're definitely not on the up and up with it.

    How can ANY of us expect the hax0rs to behave themselves when Pillars of the System are behaving just as badly or worse?

    --
    Is it fascism yet?
  13. Two problems with Intuit by taustin · · Score: 3, Insightful

    First, federal law requires me to keep tax records for a minimum period of time, and to produce them on demand. If I keep my tax records in Inuit's software, I cannot be reasonably certain that I will be able to produce them on demand. It seems to me that it might actually be a federal crime for me to use Intuit's software to keep any financial records of any kind. (IANAL)

    Second, in my experience, people tend to see in others what they see in themselves. Intuit sees dishonesty in others. I think it would be very, very foolish to give sensitive financial data to a company that sees dishonesty in itself. I could be wrong, of course, but the risk is simply too great. Never make a bet you can't afford to lose.

  14. Make it clear by evilpenguin · · Score: 4, Insightful

    This is a pattern, folks. Since C-dilla is a key based system, writing software to save, restore, or move cylinder 0 of your hard drive might be illegal under the DMCA. This has to be fought. Here's what I've done:

    1. I wrote to Intuit telling them why I will not buy TurboTax ever again. They violated my trust. I will not trust them with my taxes again. I already stopped upgrading Quicken with Deluxe 2000 because it became noticably slower and because it is not available in a Linux version. Tell them you will buy TaxCut (if you plan to buy tax software again) next year and that this is why.

    2. Join the EFF. I give them a small contribution every year.

    3. Write your congressional delegation about your opposition to the DMCA. The existing laws are enough. The DMCA could be construed as making disk image backup software illegal!

    Vote with your dollars. Intuit is never, EVER getting another dime from me.

    If you feel the same way, great. But be sure to LET THEM KNOW.

  15. Intuit, never again for me either by Reziac · · Score: 4, Insightful

    Last year I made the mistake of buying and installing TurboTax. It *forcibly* installed IE5.5 (no option, no way to interrupt it short of the reset button). This did all sorts of damage to my Win98 system, which so far I've been unable to entirely fix (despite drastic measures like IEradicator), plus IE5.5 proved ET-ware.

    If you can't tell, I'm STILL pissed about it, and will probably continue to be pissed for the life of this machine (too complex to reinstall everything and too large for practical OS/app backups). Ya see, I used to reboot this machine only once or twice a month. Now it needs it every 3-4 days tops (and before every CD burn) due to resource leakage it did NOT have before.

    That they've now pulled the oldfashioned trick of hiding shit in a reserved sector -- well, that doesn't surprise me, but it does give me yet another reason to rant against Intuit at every opportunity. So much for my many years of being a good customer, and recommending their software to all my clients. Never again.

    I've had the fun of dealing with the residue of an old app that used the "fake a bad sector" trick as copy protection. It rendered the hard disk impossible to back up by normal means, and when the program hiccupped and died, it proved impossible to uninstall OR reinstall (bad sector trick on the floppy to tell it that it was still installed, so it refused to install. Well, maybe with a sector editor... but that strikes me as a trifle extreme for everyday use.)

    The very pissed legit owner called the publisher, and found they'd gone tits-up and been sold to someone else, who would be happy to sell him an upgrade, but would NOT give him a new set of disks to replace those that were now screwed. Owner said fuck you very much and bought a competitor's product.

    Here's a hint, Intuit: Copy protection of the "fuck with the user's hard disk" variety didn't work in the DOS era, and it won't work now -- it pisses off the very people you most want to make happy: repeat customers.

    --
    ~REZ~ #43301. Who'd fake being me anyway?