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Which Price is Right?

slashdotNum2Big2Register writes "An interesting article at fastcompany about how things are being priced nowadays. The only drawback that concerns me is how each item and price can be connected to an individual. Amazon was already found to be doing this with their prices."

29 of 350 comments (clear)

  1. Airline Pricing..and others by RaboKrabekian · · Score: 5, Interesting

    The idea of pricing products is to charge every consumer the maximum amount they're willing to pay. The trick is that it's usually very hard to have a purshasing system that allows such price variance. Airline pricing is one example - the closer you are to the date you wish to fly, the higher the price. (This is a vast oversimplification, but you get the idea). This is because business travelers, who need to fly at a moment's notice, are willig to pay much more than a recreational traveler, who's planning vacations 6 months in advance and shopping for the best deal. Businesses like Amazone are going to try and use every edge they can to increase their margins. From their point of view it's a great idea to use the technology they already have.

    --
    "Moderate drinking can help prevent amputated limbs" -- Abigail Zuger, NYTimes, 12/31/02
    1. Re:Airline Pricing..and others by callipygian-showsyst · · Score: 5, Interesting
      The idea of pricing products is to charge every consumer the maximum amount they're willing to pay.

      This turns the conventional (American) model of retailing on its head! Typically, the POORER you are, the MORE you pay for things.

      Think of the services that we offer to poor people:

      • Rent-to-own furniture stores
      • Check-cashing stores
      • Payday loans
      • Car loans
      • 19% Credit Card interest (on secured cards!)

      Conversely, better-off people never pay for anything! For example I can't remember the last time I paid for an airline ticket! My company flys me around a couple of times a month, and that keeps me well-stocked in frequent flyer miles. I get samples of new computers, software, etc, because companies think I'll influence developers and purchasers.

      The super-rich get even more freebies. For example, I know a bunch of folks here who got free electric cars from GM because GM wanted people in affluent neighborhoods to see others driving them.

      Now, I'm not implying something's wrong here--I think many people are poor because they make bad financial choices (like payday loans!) and not because the "system" is against them. But it's true that the RICHER you are, the LESS you pay for things. If Amazon (or whoever) manages to reverse this by charging more to people who won't notice, it'll turn American marketing on its head!

    2. Re:Airline Pricing..and others by Hentai · · Score: 4, Interesting

      Now, I'm not implying something's wrong here--I think many people are poor because they make bad financial choices (like payday loans!) and not because the "system" is against them.

      You think maybe they wouldn't HAVE to make those "choices" if maybe they weren't poor? And maybe they wouldn't BE poor if they didn't have to make those "choices"? Christ, man, can't you recognize a feedback loop when you see one?

      I'd say about 50% of poor people are poor because they're stupid, and the other 50% are poor because they're oppressed. I've nearly slid into poverty twice now, and I assure you, the further down the slope you slide, the harder it is to find purchase and keep from sliding further.

      I'd also say that about 20% of rich people are rich because they're shrewd, and the other 80% are rich because they're priveleged. I've nearly "made it big" three times now, and I assure you, it's not WHAT you know, it's WHO you know.

      "To those that have, much shall be given. To those that have not, even that which they have shall be taken away." Why is one man's fundamental human will "worth" more just because his daddy can fund his entrepeneuralship and get him the right connections to land 50 million dollar deals, while another man - with just as much talent and integrity - is forced to work at McDonalds and get nickeled-and-dimed to death, paying rent on a house he'll never own, taking loans just to feed himself, until one day a computer glitch fucks up his credit rating and his only two choises are starve or steal?

      There's gotta be a better way.

      --
      -Hentai [in vita non pacem est]
  2. nowadays = September of 2000? by patmfitz · · Score: 5, Informative
    how things are being priced nowadays ... Amazon was already found to be doing this with their prices
    The article about Amazon was from September of 2000 - after which they stopped doing it.
    1. Re:nowadays = September of 2000? by luzrek · · Score: 4, Insightful
      The article about Amazon was from September of 2000 - after which they stopped doing it.

      Not true, in December 2002 we wanted to buy the Band of Brothers video collection for my grandfather-in-law. When my wife and I looked at it (we are frequent amazon.com customers) it was $80. When my mother-in-law (doesn't shop online) looked at it it was $100. Ergo, Amazon.com still does the individualized pricing thing.

      The individualized price thing was commonly done in retail until Sears and Roebuck introduced the single price concept near the beginning of the 20th century, allowing them to have more poorly trained sales staff therefore allowing them to make lots of stores very quickly. Very high end and very small volume stores have never stopped doing it since the salesmen/owners at these stores ussually have a good idea what prices their customers can tollerate. Large stores couldn't get to know the customers well enough to do this. Looks like large stores track you well enough to do this now.

      --

      Galium Arsenide is the material of the future, and always will be.

  3. ::sniff sniff:: by Ayandia · · Score: 5, Funny

    Hey, is that a discrimination lawsuit I smell?

    Amazon Exec 1: "This customer buys Precious Moments figurines."
    Amazon Exec 2: "They must be some middle-aged soccer mom. Charge them double for new releases, and half price for Disney."
    Amazon Exec 1: "What about customers who buy How to Make a Million Dollars a Second?
    Amazon Exec 2: "Charge double for everything. They'll be able to afford it eventually..."

  4. pricing discussions by mgkimsal2 · · Score: 5, Interesting

    There are a few forums I used to frequent, one for webmasters. It was mostly freelancers or one-man shops, from what I could tell, but the forum moderators were strict to the point of being stupid over 'pricing discussions'. "We can be sued for supporting price fixing" is the standard response.

    One person asked what it was customary to charge for a certain type of service. I replied back that I've seen people charge anywhere from $50 to $1500. *THAT* was considered 'potential price fixing'. How a number with a variation of hundreds of percents could be 'fixed' is well beyond my comprehension.

    You'd think then that magazines or websites which have pricing on them (like, for example, ecommerce sites) would be collaborating in price fixing, as they can see info from other companies, and those companies can see their info, and adjust things accordingly.

    There's a difference between knowing what someone else charges and actively engaging numerous people to all sell at a particular price, but people don't seem to see the difference.

    1. Re:pricing discussions by MacJedi · · Score: 4, Interesting

      I'll tell you why they didn't want you to talk about it: asymmetric information benefits the supplier.

      --
      2^5
  5. Amazons pricing by Foofoobar · · Score: 5, Interesting
    I was a buyer at Amazon from 95-97 and helped build their buying dept and I can tell you that it is even more insidious than that. They buy straight from publishers/manufacturer when they can on almost all of the most popular items so they can get a 55-60% discount.

    And thanks to me, they get a killer deal on shipping due to a little known program known as consignment shipping via UPS so they pay less than half of what they normally would pay; though they charge you for the full price of shipping, nearly all of this money goes straight into their pocket. They now claim it is for the manpower to ship your book but I have an Uncle that works for the warehouse down in Nevada and gets paid minimum and the time it takes to fill an order is less than 3 minutes ($10/hr x 3 seconds = approx 0.75).

    Now, they then charge full price and have items that they overstocked pull up higher in searches with edited customer reviews to make them appear better than they are. True fact. They started editing reviews back when I was there.

    Oh the horror stories I could tell...

    "...people just like the feel of a dead tree in their hands." -Jeff Bezos

    Then on top of that

    --
    This is my sig. There are many like it but this one is mine.
    1. Re:Amazons pricing by The+Ribena+Kid · · Score: 5, Funny

      Now, they then charge full price and have items that they overstocked pull up higher in searches with edited customer reviews to make them appear better than they are. True fact. They started editing reviews back when I was there.

      This can't be true, they don't mention anything about editting in their patent on discussing an item.

      ;-)

  6. Re:Journalism ethics by evilpenguin · · Score: 4, Informative

    If he doesn't name the person who said it or the company for whom she works, yes. That's what "off the record" means. It doesn't mean you won't repeat it. It means you won't attribute it to the real source.

  7. What I do with Amazon.. by antis0c · · Score: 5, Informative

    I've known this for a while now. I have a small network at home, a number of Windows workstation, a few Linux workstations and a number of OpenBSD servers. What I do is look for an item on Amazon I want to buy, then go to that item on every available browser on every computer at home. Through Netscape, Mozilla, IE, Konqueror, Opera, Phoenix and Galeon. Then I complete the purchase from the cheapest one.

    It's worked very well for me. Some browsers were as much as 30 dollars more than others for larger priced items. That to me would seem like a grey area in the legal system. You aren't allowed to charge varying prices at regular stores based on the customers appearance. You'd see Walmart getting sued left and right if at the registers they charged 15% more because I was wearing a suit and tie as opposed to looking like white trash. Or charging more for black comedy DVD's if you are black, the ACLU would be all over them in a heartbeat.

    --

    ..There's a-dooin's a-transpirin'
  8. Fleecing the poor by SpikeSpiff · · Score: 5, Insightful
    At first I read this as a troll. But I think the issue here is that the poster does not recognize that risk costs money.

    Financial services to the poor have, all else equal, much higher default risk. And default costs swamp everything else. Consider that the margin over cost of funds for most consumer credit is 2-3%. A default rate of 1% destroys the profitability.

    And the proof of this is in the market. Credit companies are neither bashful nor shy. If there was money to make, your friends and Cap One and First USA would divert some of 1 billion or so peices of mail then send. Alliance capital tried and went bankrupt. Cap One tried, but was punished in the stock market for the risk.

    The other minor effect is transaction costs. There is a smaller denominator to spread costs across. 1% of an $800 paycheck is different than 1% of a $200,000 mutual fund purchase.

    This reminds of the myth about women being paid around 70% of what men are. If true, there must be someone out there hiring only women and killing their competitors with wildly lower labor costs. Ought to be easy, women are around 40% of the labor pool.

    Oops. Doesn't seem to be happening. I know I'm willing to try it.

    --
    "All that is required for evil to triumph is for good men to do nothing." - Edmund Burke
    1. Re:Fleecing the poor by sphealey · · Score: 4, Interesting
      Financial services to the poor have, all else equal, much higher default risk. And default costs swamp everything else. Consider that the margin over cost of funds for most consumer credit is 2-3%. A default rate of 1% destroys the profitability.

      And the proof of this is in the market. Credit companies are neither bashful nor shy. If there was money to make, your friends and Cap One and First USA would divert some of 1 billion or so peices of mail then send.

      The "higher risk" theory explains a difference in credit costs of up to x%. We can argue what x is: 10, 20, 50? But it does not explain differences in credit costs of 100, 200, up to 10,000%.

      And no, SuperBank isn't going to jump in to the low end market just because there is a profit to be made, for two reasons: historical under-the-table handshake agreements not to do so (see Crabgrass Frontier, referenced in another post, for an example of how this was done with home mortgages for 90 years) and the fact that buttoned down, upper-middle-class bankers flat out don't like to do business in less savory neighborhoods. If they don't feel comfortable driving the BMW there, they won't make a loan there either, regardless of the potential profit.

      sPh

    2. Re:Fleecing the poor by addaon · · Score: 4, Funny

      Buy at mcdonalds and it's two days not hungry. One your fed, one's taken off your life.

      --

      I've had this sig for three days.
    3. Re:Fleecing the poor by milo_Gwalthny · · Score: 5, Interesting

      First, just for kicks, I'd like to see an example of a 10,000% difference in credit cost. A very cheap mortgage, one of the cheapest of consumer credits, is about 6%, all in. That would mean there is someone charging 600% to some poor devil. Doubtful--yes, illegal--almost certainly. If you're talking about "no interest" car loans, you should read the financial statements of a car company with a finance division, and try to seperate credit cost from price. You'll find that the credit cost GMAC records is not what you see in the flashy Pontiac ad.

      Second, plenty of SuperBanks are trying to do business in less affluent neighborhoods while making money, but quietly. For instance, many large banks have been trying to buy into the storefront check cashing business. They try to stay low profile because the vig these places extract is insultingly high, and they don't want to insult anyone. On the other hand, if they opened their own, they realize they could not charge much less and make money.

      There are plenty of places that even you wouldn't want to drive your car (despite your superior attitude) that greedy capitalists have been happy to invest in--think Nigeria, Colombia and some of the grittier ex-Soviet republics: you will certainly see the familiar red of the Coca-Cola logo and perhaps the golden arches, and you probably won't see the oil/arms company exec behind the tinted glass of his armored Mercedes.

      If there is money to be made, believe me, someone will be there to make it.

      --
      Milo
    4. Re:Fleecing the poor by Kunta+Kinte · · Score: 4, Funny
      I wouldn't recommend instituting a 'women-only' hiring policy, unless you feel like running afoul of Equal Opportunity Employment regulations...

      ...So in other words

      If you plan to start a IT consulting firm where the techs give lap-dances while configuring your routers, I think you're in the clear.

      --
      Based on upvotes, Ageism is the only "-ism" Slashdotters care about and think isn't SJW
  9. Shop at the dollar store by idiotnot · · Score: 4, Insightful

    That way, you never have to worry about prices.

    But seriously, objective pricing probably is gone. Why? Well, we've transitioned to a service-based economy, and it's difficult to stick a price label on an intangible product (intellectual property, anyone?).

    What makes a copy of XP Pro worth $299? Nothing. The box and the disks themselves are probably only worth a few bucks. And people know that MS runs 85% margins on these things, but still continues to buy them. And when so much of the economy is based on sales of intangibles....

    Same goes for getting work done on your car. How much money does a head gasket cost? Well, the gasket, itself, is under fifty dollars. How much does a head gasket job cost? That's a different question entirely, now isn't it?

  10. All of this neglects to mention one thing by Stubtify · · Score: 4, Interesting
    Well the article mentions how technology is helping the businesses, but not the consumer. Yes Amazon keeps track of your past purchases, yes if I search for anything there is a list of "suggestions" on the side. Yes I may not see the same prices as you do, but all of this doesnt matter for one reason.

    I can go anywhere I want to buy anything amazon has to offer me. The internet allows me to shop around with minimal effort. "Memory sticks are $52 at amazon? Well I saw them at compusa for $42"

    I'm not worried about this because I don't shop and expect to get the lowest price unless I do some work. That amount of work has lessend with pricewatch and other deal sites, and this is where I think technology is hurting companies. Its too bad that neither article mentioned this, I would like to see how they plan on combatting it. Remember when "price matching" was all the rage?

    I mean, amazon.com's prices are usually very flexible, they flood the market with coupon codes, free shipping, and so what if they charge more to an idiot who is willing to pay it. If they notice you're only buying the things that you see as being cheapest from them they'll realize whats up or their software isn't worth jack.

  11. airlines created their own mess by chaning prices by bhdaly · · Score: 4, Insightful

    "Collectively the airlines change prices 75,000 times a day". All airline customers have been trained to shop around because of this. There is no company or brand loyalty because the customer knows if they dont shop for price they WILL get screwed. Instead of focusing every cent on how to undercut every other supplier, try providing the customers with quality service at affordable and consistently affordable rates. Customers do not want to be in the price shopping business. That is a lot of work. They want a ticket at a reasonable price. If one airline gave consistently affordable rates and decent service, customers would come back to that airline with confidence instead of changing airlines everytime because of a price blip. That is not possible with the current environment where the same airline will charge you $1000 more depending on some whim from a competitor. And this is touted as science?

  12. Discriminatory pricing by andy@petdance.com · · Score: 5, Interesting
    Am I the only one who has taken basic economics?

    It's called "discriminatory pricing", and is not at all illegal or unethical. Look at your local movie theater. Say they charge $2 for kids and $7 for adults. Why? Because they'd have a family of four pay $18 dollars, rather than that family not go at all because it's $28. 1 x $18 > 0 x $28

    Same thing with cheap night. Tuesdays, all seats are $2, because they'd rather have some people at $2/seat, rather than no people at $7/seat.

    What really baffles me is that people think they're entitled to know what goes on behind the scenes when businesses set prices, or base buying decisions on that. "They're charging $7 for shipping when it only costs then a dollar!" So what? Is the total value of getting the items to your house worth it, or isn't it?

  13. I can see the future now.... by TheNumberSix · · Score: 5, Funny

    If the browser identifies as Safari, boost prices on anything hip or cool by 20% due to Apple-user lust for fashion and style.

    If the browser is Lynx, lower prices by 20%, they can't even afford a free-as-in-beer graphical browser!

    If the browser is Internet Exploder, blue screen thier PC and charge them a subscription just to access our web site.

    Yum, the future of price discrimination!

    Actually, this reminds me of a demographics company called Claritas that sells demographics assignment services based on where you live. (Try it for yourself here.)

    So now in the future can we expect people to get assigned based on their browsers and OS identification?

    Users who run Mozilla on Linux tend to have:

    Three or more pets, play video games on a hidden Windows partition they don't talk about and consume Doritos by the truckload.

    --
    Never confuse feeling with thinking.
  14. Too bad Coke pricing isn't weather sensitive by fname · · Score: 5, Interesting
    For those that read the article, I think it's a shame that Coke's weather sensitive pricing model failed. If it had worked, then often a Coke would cost less (who would want to drink it on a cold day), other times it would cost more. But here's the beneficial part. Now, I bet Coke machines are a lot more likely to go empty on hot days than they are on cold days, because people buy more. Have you ever been in a situation where you would gladly pay $3.00 for a Coke/ bottle of water, if only one were available. Well, with weather sensitive (and inventory sensitive) pricing you could. Once stock gets too low, the price rises, and only the truly thirsty drink. Brilliant!

    Personally, I've paid $3+ for a bottle of water before, usually b/c I'm really thirsty and that's the only option. Now, if I'm dieing due to dehydration, it's certainly immoral to charge more than a fair/ standard price. Otherwise, let me make the decision.

    Last note on bottled drink prices. They are expensive at sporting events, airports and rock concerts. Why? Scarcity of supply, which drives up prices, increases profits, which either go to maintain the airport and line the owner's pockets;. Note that the vendor doesn't relly make a killing. The rent (and other fixed costs) that he pays reflect the fact that he can maintain very high profit margins. I have no problem with that.

    However, it makes my blood boil when I go to an event or place that charges $4+ for any sort of drink, and does not have drinking fountains available. I think it's a matter of time before some public parks decide to remove their water fountains (at some indeterminable savings), and gives the monopoly soft-drink contract to Coke or Pepsi, who then proceed to charge $1 for every drink in a public place. The park rangers/ city councilors will claim it's a win-win-win b/c 1) The city "saves" money by removing the water fountains, 2) the city is paid for giving the monopoly contract, 3) the consumers have a wider variety of drink choice! HAH!

    I'd actually be fine with the scenario if there were no monopoly contract, b/c then the pricing would likely be reasonable. Ever notice how cheap Coke is in a Coke machine when it's next to a Pepsi machine? That's why the vendor wants the monopoly contract, and why public entities should NEVER give a true monopoly soft-drink contract (i.e, monopoly contract and water fountain removal).

  15. Wal*Mart vs. Microsoft by Animats · · Score: 5, Insightful
    That's what the Lindows thing is all about. That One Nation under Wal-Mart article says
    • What else? Well, what about Microsoft? Its margins are--can this be right?--44%, and it's sitting on $38 billion in cash. Mr. Sam would not approve. Log on to walmart.com and you'll find $199 computers powered by a fledgling Windows competitor, Lindows.
    That's the Wal-Mart position. Either Microsoft is going to have to cut their prices, margins, and profits, or Wal-Mart is going to undersell them with Lindows. It's going to be an interesting battle. The outcome may be a special low-end version of Windows for Wal-Mart.

    This is important for open source. Wal-Mart likes generic products and price competition. No one supplier gets 100% of a product category at Wal-Mart. Start thinking "Linux for Joe Sixpack".

  16. Best explanation of price discrimination by pjc50 · · Score: 4, Insightful

    http://www.vanderbilt.edu/Law/lawreview/vol536/boy le.pdf

    James Boyle is, apart from being a very smart economist, one of the Good Guys in the copyright debate. His paper explains why price discrimination happens and some of the effects it produces.

  17. Rehash by urbazewski · · Score: 5, Insightful
    This reminds of the myth about women being paid around 70% of what men are. If true, there must be someone out there hiring only women and killing their competitors with wildly lower labor costs.

    This is rehash of an old, flawed argument:

    1) Assume that the labor market is perfectly competitive.
    2) Assume that competitive markets will eliminate wage disparities between equally qualified men and women.
    3) Observe that wage disparity exists between men and women.
    4) Conclude that "unobserved differences" between men and women explain the wage disparity.

    What justification is there for assumptions 1 & 2?

    One point of the article is that businesses can make themselves better off by segmenting the market and selling products to different people for different prices. If businesses can do this when it comes to selling products, why can't they do the same for buy products, like say, labor?

    The argument that markets will eliminate wage differentials based on gender or race assumes perfectly competitive markets composed of identical goods with many anonymous buyers and many anonymous sellers with full information available about the quality of the products and all prices. Every single one of these conditions is absent in the labor market.

    --
    foldplay your photos won't know what hit them.
  18. Except you can't... by zipwow · · Score: 5, Informative

    The point the article was making is that they select people at random within a demographic, and give them *different* prices. They call this scientific pricing because they maintain other people as the 'control', then gauge how you, the experimental group react to the new prices.

    Since the selection is random I don't see an obvious way to exploit it, with the possible exception of re-loading to see if the price changes. Presumably Amazon has some system for preventing that (like requiring you to log in).

    One of the interesting conclusions from many of the retailers interviewed in the article was that discounts should be smaller, but sooner. That sounds good to me, since in general I'm too lazy and impatient to wait around for the 'big sale', and end up paying higher prices. Maybe that same sentiment is why it works?

    -Zipwow

    --
    I don't know which is more depressing, that 2/3 didn't care enough to vote, or that 1/2 of those that did are crazy.
  19. PERFECT competition - Re:Rehash by SpikeSpiff · · Score: 5, Interesting
    I agree. No market is perfectly competitive. Most markets fit somehwere on the continuum between perfection and complete regulation.

    This has no impact on the arguement at a Micro-Economic level.

    Hypothetically, imagine that you are a clever entrepreneur, and start your own restaurant. The restaurant is doing well, so you decide to hire a IT person. You advertise on Monster and get 50 resumes. (In this economy you get 500 resumes). You winnow the list to the 10 qualified applicants, and then discover that 4 of them want 30% less money. Which do you hire?

    This decision certainly does not depend on anonymity, identical applicants, or PERFECT competition. It just depends on smart people doing a good job of hiring.

    I don't believe that we have a gender gap in productivity or ability. I believe we have a statistics gap.

    --
    "All that is required for evil to triumph is for good men to do nothing." - Edmund Burke
  20. Bah! by Glonoinha · · Score: 4, Informative

    My fifth semester towards a bachelors degree in software engineering I had to choose between paying rent and paying tuition.

    I went homeless for several months, showered in friend's bathrooms when I got a chance and washed my clothes (both pair) in the dorm laundromat. I studied in the dining area of fast food resturants because they had the lights on 24x7, a particularly harsh reminder that I was hungry and didn't have enough money to splurge on fast food. I was working, had a job at the local grocery store as a cashier but that money went towards tuition, books, and food with nothing left over for rent.

    That was over a decade ago and I have never regretted it. I look at today's homeless begging on streetcorners and I cry my single tear in memory of that semester, then I drive on.

    Everybody has a choice. If I did it, no help from anybody, no handouts, no contacts, a minimum wage job, and no welfare (I was too proud to ask, and thought I was above it. Dumb, probably, but everybody has their pride inspired dumb allowance) then anybody can do it.

    You (meaning the metaphysical you, not bagging on you in particular) can do it. I know because I did it. It isn't a question of can you do it, it is a question of are you willing.

    Willing to pay that 782% interest on a paycheck loan to get you through the week.
    Willing to give up television, cable, all of your worldly belongings and possessions to make it happen.

    Basically, willing to pay the price today in order to succeed tomorrow. Those of us that did have no sympathy for those who didn't and won't.

    It doesn't take a 4 year degree, but a 4 year degree certainly helps. A BS degree doesn't come cheap however, in what you will need to sacrifice to get it in terms of dollars and hours.

    To summarize, I have been poor (homeless for 3-4 months qualifies) and I have been rich. Rich is better.

    I was a man with no contacts, no power, and no wardrobe. Nobody GAVE anybody a crippling overdraft and credit card bills, those were a choice (and yes, rent is a choice, as is medical attention, warm food and pretty clothes and a vehicle are all choices...) and I lived on $3.35 an hour, 30 hours a week (that's $400 a month.) Granted that was a while back, but that's real life.

    I used my skills constructively and guess what, became a self made man. Maybe I am the exception to the rule, but I sure hope not.

    --
    Glonoinha the MebiByte Slayer