Copyright Legitimacy vs. Defending Clients?

trmj asks: "I run a hosting company, and today I received an e-mail, claiming to be from an animation firm, about one of my clients hosting pirated information. As usual, before entertaining a claim of this sort, I researched the claim (there was a bit of legitimacy in it) and what the laws are governing this issue. After that, I replied in the appropriate manner, however, found that the original e-mail address was not valid, leading to the discovery that neither was the e-mail. As a hosting provider, how far should I go to protect the rights of my clients while upholding the law, and still verify every claim that comes in?"

Comments

Errr...

[0x0d0a]

As a hosting provider, how far should I go to protect the rights of my clients while upholding the law, and still verify every claim that comes in?"

You know, if you're looking for crucial legal advice, I really don't think you should be relying on Slashdot. "But, *your Honor*, 'autopr0n' on Slashdot *said* that it would be okay!"

We already know that most Slashdotters would *like* you to do nothing, for example, so your chance of getting a legally useful opinion is about zip.