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Bug Reporting Etiquette

Posted by timothy on from the sir-you-have-a-tarantula-in-your-nose-sir dept.

Jamie Zawinski writes "Mozilla.org has a new article on Bugzilla Etiquette. Relevant to more than just Bugzilla, this should be required reading for anyone who wants to file a bug about any product, no matter what bug tracking system is in use. I especially like the mention that "'Open Source' is not the same as 'the developers must do my bidding.'"" Update: 03/19 21:26 GMT by T : If that link doesn't work for you without cutting and pasting, reader Stephen Ostermiller suggests "you might want to use this link which appears to be the same document mirrored elsewhere."

2 of 297 comments (clear)

  1. In Soviet Russia... by Anonymous Coward · · Score: 0, Offtopic

    In Soviet Russia, bugs report you!

  2. jwz? by DrXym · · Score: 0, Offtopic

    Why does anyone care what jwz thinks about Mozilla? He hasn't been involved with the project in any way at all during the last four years. None whatsoever. Except griping from the sidelines of course.