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Cell Phone Number Portability Finally A Reality?
graphicartist82 writes "MSNBC is running an article about the upcoming deadline for cell phone companies to let customers keep their numbers when switching companies. FCC Chairman Michael Powell has already extended the deadline once, but plans to stay with the Nov 24th, 2003 deadline. Companies like Verizon Wireless and T-Mobile have committed to meeting the deadline. I, for one, would love this. I've had the same cell phone number for years now -- it's where everybody knows how to get a hold of me. Other companies are now offering better services in my area where they weren't before. If I can keep my number and get a better service, I'm all for it! (Even if I have to pay a fee like the article suggests)."
Is anyone aware of any regulations allowing you to transfer your home phone number to your cell phone if you were to disconnect your home phone number? I think I remember reading about rules stating you could keep your home phone number if you switched land carriers, and now you'll be able to keep your cell phone number when you switch cell carriers, but what about if you are ditching your land line altogether?
Forget the whales - save the babies.
"I'm not sure why we need it, as 30 some odd percent of the customers in this country switch carriers every year without this grand and glorious number portability opportunity," said Richard Lynch, Verizon Wireless chief technology officer.
Gee, maybe it's because your service sucks so badly, that people are willing to change *despite* the horrible inconvenience?
"If I could live to be several hundred
I could take a walk and really wander, really wonder."
What I would like, is if carriers lived up to what they "say" you get with a plan (as far as coverage, and often battery life for phones, etc). My carrier advertises high coverage, they even have a little map indicating coverage areas, but when it comes down to actual reception, my home city has "dead spots" which are really not accounted for (notably the mall area, outside not inside, which is often somewhere one might want to use the phone for calling rides, etc).
If a carrier doesn't live up to their boasts, we should be able to drop a bad contract - even the big 3yr ones - without a surcharge, and keep our number while moving onto a (hopefully) better provider.
I don't see this happening though... I've never heard of anyone successfully cancelling a contract based on the carrier not meeting their promises.
This is a huge win for consumers. This levels the playing field for true competition. It gives us more power to leverage against our carriers.
Feel like you are getting terrible service? Call customer support and say "I am very unhappy with my service. Can you fix it? No? Ok, I will switch carriers tomorrow. So will my entire family and anyone I know that I can pursuade." That is the benefit.
I fully expect to see more competitive pricing plans because the entry/exit barrier for carriers have gone down. Of course I also expect to see stiffer penalties in ending contracts early to offset this.
Irrespective of who you're with and who you are moving to, inthe UK you can always take your phone number with you when you change provider.
In most cases, changing provider is as easy as falling off a log. When I changed my provider last year (to Virgin Mobile) all I had to do was buy the new SIM card, pop it into my existing handset, and call Virgin to set up my account and give them the details of my existing number. They gave me a changeover date, until which time I used my old SIM card (so people could still reach my on the number that I had given out to them). Three days later I was using my new SIM card with my "old" number. It really is that simple.
Number portability is so damn easy and obvious, I can't see any reason not to use it (unless you really want a new number so that your ex-whatever stops hassling you). Conspiracy theorists need to chill on this one too - after all, you can always get a new number if you want to but, like I said, why would you want to put yourself through that much inconvenience? Do you really want to have to call up all your friends, family and colleagues to give them all your new number?
"Accept that some days you are the pigeon, and some days you are the statue." - David Brent, Wernham Hogg
Although portability is good in terms of (personal) freedom, and may produce a more competitive market, expect higher prices when buying new terminals. Heres why:
1) Mobile phone companies usually offer new phones for less than they pay for the terminals -- no problem, as they know that you wont like to lose your phone number, and therefore they will get a lot of money from you.
2) If you are able to switch easily to a competitor because you wont lose your number, that means that companies will no longer offer cheap terminals.
At least, this is what happened in Spain. A couple of years ago, new terminals were quite cheap. When portability arrived, prices rocketed.
I know some people who work for a wireless provider who say that wireless companies will be charging ALL customers with a flat service fee to facilitate number portability.
> It can't be that hard if most of Europe has it,
Actually - yes it can. It is technically complex and hard to impliment properly / reliably - It only seems easy because the problems have been solved.
There are some minor differences in the way that call routing works between GSM and the various USA systems. But these are generally small - they all sit on top of SS7 and getting calls through to the location is done by essentially the same Processes in the SS7 SCCP TCAP and MAP layers. If GSM can make it work then the USA will be able to too.
What is more of a problem is the lack of consistency in the way that number portability is implimented. SS7/SCCP/TCAP/MAP doesn't explicitly provide for portability - so it has to be "bolted on" and not every territory does it the same.
Sometimes you want to originate a call or send an SMS and you need to know which network hosts the handset. (Usually you want to do this because you're providing a service in a country (EG Hong Hong) where the carriers are always squabbling and won't neccesarily route your call through to the right network)
Anyway, some territories (eg HongKong) have implimented number portability by means of a centralised common database - and if you provide a service and have multiple trunks into each network (as we do) then you have to negoiate access to that Database and treat it as a whole extra layer before you even start connecting to the network proper. Even then there can be messy differences between territories in the detail of how these databases work.
Other places (EG the UK) do it completely different. Here there is an extra Database associated with every HLR ( Home Location Register - one of the key Databases involved with routing calls to mobiles). When a number is ported, the GTTS (Global Title Translation Service - converts phone numbers into the point codes which underly the SS7 network) in the originating network SCCP still returns the point code of the original operator's HLR - practically speaking it has to or the routing tables would become impossibly large. When that HLR receives a "sendRoutingInfo" message it first checks in its portability database and if the number has been ported elsewhere, then it forwards the message to the new HLR - which will query the current VLR and provide the routing info. This has the advantage that it is transparent to everyone else on the SS7 network , but has the disadvantage that if you actually want to know which network you're paying to receive the call - it's harder to find out. The other disadvantage of this system is the admin is more awkward. Potentially you could be relying on three different companies to make your network change work. All the UK phone companies are a bit of a admin. shambles even at the best of times.
We're busy designing and implimenting various SMS configured voice conferencing services - and this single issue is more complex than just about all the rest put together.
What will be interesting will be to see how the USA has decided to solve the problem. It will face essentially the same choices as countries with GSM - and the same tradeoffs.
AJB