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Have You Really Read Your ISP's TOS?

NewtonsLaw writes "XTRA, New Zealand's largest ISP is in the process of losing customers in droves after it announced its new Terms of Service which seek to claim rights over customers intellectual property (see the Slashdot discussion). Now, if that wasn't enough, Aardvark Daily reports that the ISP is also banning its users from saying bad things (anything 'detrimental to our reputation or to our brand') about it. I wonder how many slashdotters have actually read their own ISPs' terms of service in detail? Is this type of IP-grab and clampdown on free speech is unique to Xtra or is it slowly pervading the whole industry, right across the globe?" Read on for Xtra's amendments to the original IP-grab terms, though.

Reader THX1138 points out that "After the very recent story on Xtra (New Zealand's version of AOL) they changed the IP section to include 'Xtra does not claim ownership of any content or material you provide or make available through the Services. However...' at the start and 'in each case for the limited purposes for which you provided or made the Customer Materials available or to enable us and our suppliers to provide the Services.' at the end."

6 of 394 comments (clear)

  1. "clampdown on free speech" by Tailhook · · Score: 5, Insightful

    Is this type of IP-grab and clampdown on free speech is unique to Xtra or is it slowly pervading the whole industry, right across the globe?

    At what point did free speech become global?

    --
    Maw! Fire up the karma burner!
    1. Re:"clampdown on free speech" by PhilHibbs · · Score: 4, Insightful
      At what point did free speech become global?
      Just because the USA has free speech in it's constitution, doesn't mean that they have a patent on it. Of course there's no global right to free speech, but does that mean we should just shut up when it's threatened? I don't think this is a free speech issue really, though.
  2. Of course it is. by zorgon · · Score: 4, Insightful

    This is the next big thing for corporations to do, is to attempt control the content that flows over "their" wires. Fortunately governments have failed to control encryption (intentionally? adjust aluminum hat if you think so, but maybe) so this might not be as ominous as it first appears. But if the courts cooperate (i.e. subpoena your key) then ... hilarity may ensue.

    --

    I am quite civilized, and I should be brought a beer immediately. -- Bruce Sterling

  3. Have your read Network Solutions Terms of Service? by g00z · · Score: 5, Insightful

    Speaking of insane "agreements"....

    The other day I purchased some domain space and dusted off my old domain name I had sitting around for about a year. When I went to change my DNS records via netsol, this is what I got:

    "It's appears you haven't agreed to our new revised terms of service. You must do so before you proceed."

    So, before agreeing to something I haven't even seen, I went and checked it out. HOLY JESUS -- The thing had to have been about 300 pages long. Besides being soaked in legal double talk, the thing was straight up unreadable in size. This is not service agreement, it's a freaking tome! Needless to say, while I tried to read it, it was all too much and I just agreed to it in the end. I mean, I just need to change a DNS record, not spend 2 days trying to digest the most uninteresting thing ever written. Besides, what if I saw something totally evil in there anyway? Chances are, I would have agreed. What am I going to do, let my domain name go to waste? I already payed for it. Shenanigans!

    It's a sad state of affairs. Shouldn't there be some sort of limit on the length of a TOS agreement? It reminds me of the old cartoons where somebody would pull out some insane contract with a library of congress's worth of text on the bottom that could only be read with a microscope.

    --
    "The Wright brothers were the first to fly with a heavier-than-air machine, but boy did they have a lousy plane"
  4. Re:Have your read Network Solutions Terms of Servi by Jason1729 · · Score: 4, Insightful

    I agree with you, and I do read the contracts. When I was applying to access my bank account online, I was supposed to sign a form saying I'd read and agreed to the terms of service on a separate document. When I asked to see that document, the customer service person looked at me like I was nuts. It took her 10 minutes to find a copy and then I sat there and read the 5 page document. There was a clause that said they are not responsible if someone steals from my account even if it's their own employee acting through their negligence. Basically it gives them the right to take my money any time they want. Of course I refused to sign the agreement and from the reactions of the people there that was the first time it had happened.

    I was taking an IT law course at the time, so I took a copy of the contract to school and showed it to the lawyer teaching the course. He said if it went to court, a judge would probably throw the clause out, but it would cost so much to fight it, I'd still lose.

    I wonder how many people have signed their life's savings over to their bank like that without even knowing it. Jason
    ProfQuotes

  5. IMPT: Slashdot owns your intellectual property!! by fixion · · Score: 4, Insightful
    See http://www.osdn.com/terms.shtml, the TOS for OSDN, the parent company that hosts Slashdot:
    With respect to text or data entered into and stored by publicly-accessible site features such as forums, comments and bug trackers ("OSDN Public Content"), the submitting user retains ownership of such OSDN Public Content; with respect to publicly-available statistical content which is generated by the site to monitor and display content activity, such content is owned by OSDN. In each such case, the submitting user grants OSDN the royalty-free, perpetual, irrevocable, non-exclusive, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, all subject to the terms of any applicable license.
    Sigh. This issues comes up every few months when someone actually reads the TOS. The OSDN language above is nearly identical to that of the New Zealand ISP as well as every TOS in existence.

    It's standard legal language to protect the service provider from idiots who want to sue them because "you, my ISP, made copies of my copyrighted web page available to everyone via the Internet!!!"

    Duh. That's what a service provider is supposed to do, but they have to include the kind of legal disclaimer above to protect themselves from litigious idiots.