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AMD: No Grease For You!

bahamat writes "In a surprising turn of events, this article over at Xtreme Tek explains that the official stance from AMD is that you will void your warranty if you use any thermal grease or if you're not using the heatsink provided with your CPU. Sucks to be you if you buy a defective AMD CPU and put a Zalman on it for the first boot." AMD, the article says, doesn't want you to use anything "other than Shin Estu G 749."

7 of 551 comments (clear)

  1. This is news? by s20451 · · Score: 4, Insightful

    You do something that could potentially damage the processor (read the article), the company is perfectly well within its legal and moral rights to void the warranty. The warranty is not insurance against malice or stupidity.

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  2. Arctic Silver's Flawed Analogy by dmadole · · Score: 4, Insightful

    Those who bothered to read the article would have found this little gem of a quote from Arctic Silver at the end:

    Look at it this way, if you applied the same criteria to selecting a car, everyone would be driving a low power, fuel efficient station wagon with rain tires and foot-thick rubber bumpers all the way around.

    Yeah, and anyone who takes their under-warranty low power, fuel efficient car and replaces the radiator with an unapproved aftermarket part, and replaces the coolant with something that doesn't meet manufacturer requirements, probably won't get warranty service, either!

  3. AMD by AlgUSF · · Score: 5, Insightful

    I am one of those people who assemble a PC, and don't touch it except to clean it out. I bought a retail AMD processor applied the HS/Fan that came with it, and have never had to take it off.

    AMD only warranties RETAIL CPUs, OEM CPUs are usually warrantied by the retailer, usually if you buy a HS/Fan from them. So, if you buy OEM CPUs this doesn't apply to you. If you intend on using arctic silver / Zalman, then buy a OEM CPU (tcwo.com warrants them for a year with a HS/Fan purchase). If you want your warranty backed by AMD, buy a Retail procassor and use the included HS/Fan.

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  4. Re:let me explain the problem by LordKronos · · Score: 4, Insightful

    The fan on the "stock heatsink" they talk about is less than quiet, but more importantly is poor enough that in many cases it will not even last the life of the warranty on the CPU.

    Ummmm...lets think about this for a minute. The fan fails while under warranty. The whole point of a warranty is to cover failures within the warranty period. You don't want to make a warranty claim and would rather resolve the problem yourself without involving the manufacturer. I don't see the problem here, as it sounds to me like you have no interest in invoking the warranty.

  5. Re:WD40 or MagicOFF at advance auto works 4 me :) by alexburke · · Score: 4, Insightful

    Why do you think WD-40 works similarly to acetone? Because it contains varsol, a blend of three (IIRC) solvents. At the same time, WD-40 is greasy and will leave a film on whatever you use it on. And no, toilet paper won't get it all off!

  6. Re:Optimized Code by Cid+Highwind · · Score: 5, Insightful

    I have two AMD Athlon MP 2000+'s in on a Tyan Tiger MPX motherboard, and a gig of ram, in a full-tower case with four intake fans -- one on the bottom front, one on the side middle over the cards, and two in the middle back under the power supply. The exhaust fan is the PS, of course.

    First problem! You need at least as many exhaust fans as you have intakes, maybe one more if you are counting the PS fan as an exhaust. Turn the two in the back of your case around, and I bet the CPU temperatures will drop 10 or 15 degrees.

    When running Windows 2000 on this machine, the operating temp as reported by the BIOS runs between 50c and 60c.

    When I run Gentoo Linux [gentoo.org], set up from a stage1 install and compiled specifically for the Athlon MP, the machine crashes as the temperature rises to 75c.


    Are you playing UT2k3 in Windows, or using Office? Compiling code (something gentoo does *a lot* of!) taxes the CPUs and generates quite a bit of heat, writing a letter in Word doesn't. That might explain the difference in Windows and Linux operating temps. Also, make sure you have "make CPU idle calls when idle" option set in your kernel config, and check this thread in the gentoo forums about enabling halt-cooling in the chipset. It doesn't specifically mention your board, but it has links to sites that might.

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  7. Re:Perpective. by Blkdeath · · Score: 4, Insightful
    Now, if I were to go in the other room and tell my folks that people were ranting and raving on a website about no being allowed to use the heat sink grease of their choice on a computer processor..... Well, regular down to earth real people just wouldn't understand.

    That's funny, because myself, being quite the geek, don't understand when my mother talks about the proper methods of filing a T4 or the odd things people do when it comes time for quarterly reports or when people rant and rave about missing lunch hour at month's end. When my brother in law talks about using six-penny nails when a brad nailer is more appropriate, or running the wrong kind of hydraulic fluid in a bailer, or ...

    To them, it's a big deal. To their colleagues, it's topical and interesting; often even a topic of great heated discourse over a ${BEVERAGE}. Everybody's career / hobby has its own set of idiosyncrasies (and esoteric dialog). In that regard, we're not unique or unusual. Really.

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