Slashdot Mirror
First Test of New Canadian Privacy Act
dave_mcmillen writes "In Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) took effect in January 2001. An upcoming case will put the act to its first test: Canadian Business Magazine is
reporting that in late May, Mathew Englander will sue Telus Inc. over their right to charge him two dollars per month to have an unlisted phone number. Two other test cases are coming up later this year."
Telus has to be the worst "provider" I've ever had the displeasure of using.
Their DSL is a joke.
They advertise "static" IP addresses (for a fee) - but say you have to use DHCP to get it (I guess that they don't know that the 'D' in DHCP stands for dynamic)
In October 2001, their DHCP servers for the province of Alberta were down for two weeks.
A customer of mine has a 4-computer network, linked by a Dlink DSL firewall - he was having DSL problems, and the "support" people at Telus told him that they don't support networks, and that he shouldn't have a firewall - AT ALL. (Yeah, like customers should just trust Telus to protect them.)
Another customer of mine (a school) used to use Shaw Cable for their internet connection - they had 3 years of flawless service.. the school board decides that they should be with Telus, and they all of a sudden need to "release and renew" the IP address on their proxy every two or three days.. Telus blames the proxy, saying it couldn't possibly be their fault.. after three months, they switch back to Shaw, and (lo and behold) the problem goes away.