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Suing Telemarketers Made Simple

Lord of the Distinctive Rings writes "Telemarketer calls victim in wee hours. Victim is lawyer. Victim sues telemarketer. Hilarity ensues, as recounted in narrative replete with links and information on how you too can sue up the wazoo." Well, one's certainly not ever going to get rich or anything going after telemarketers on a one-off basis, but every bit helps, I think.

6 of 342 comments (clear)

  1. Andy Rooney sez... by TheArmageddonMan · · Score: 5, Interesting

    Three Little Words That Work !! (1)The three little words are: "Hold On, Please..." Saying this, while putting down your phone and walking off (instead of hanging-up immediately) would make each telemarketing call so much more time-consuming that boiler room sales would grind to a halt. Then when you eventually hear the phone company's "beep-beep-beep" tone, you know it's time to go back and hang up your handset, which has efficiently completed its task. These three little words will help eliminate telephone soliciting. (2) Do you ever get those annoying phone calls with no one on the other end? This is a telemarketing technique where a machine makes phone calls and records the time of day when a person answers the phone. This technique is used to determine the best time of day for a "real" sales person to call back and get someone at home. What you can do after answering, if you notice there is no one there, is to immediately start hitting your # button on the phone, 6 or 7 times, as quickly as possible. This confuses the machine that dialed the call and it kicks your number out of their system. Since doing this, my phone calls have decreased dramatically. (3) Another Good Idea: When you get "ads" enclosed with your phone or utility bill, return these "ads" with your payment. Let the sending companies throw their own junk mail away. When you get those "pre-approved" letters in the mail for everything from credit cards to 2nd mortgages and similar type junk, do not throw away the return envelope. Most of these come with postage-paid return envelopes, right? It costs them more than the regular 37cents postage "IF" and when they receive them back. It costs them nothing if you throw them away! The postage was around 50 cents before! the last increase and it is according to the weight. In that case, why not get rid of some of your other junk mail and put it in these cool little, postage-paid return envelopes. One of Andy Rooney's (60 minutes) ideas. Send an ad for your local chimney cleaner to American Express. Send a pizza coupon to Citibank. If you didn't get anything else that day, then just send them their blank application back! If you want to remain anonymous, just make sure your name isn't on anything you send them. You can even send the envelope back empty if you want to just to keep them guessing! Eventually, the banks and credit card companies will begin getting their own junk back in the mail. Let's let them know what it's like to get lots of junk mail, and best of all they're paying for it...Twice! Let's help keep our postal service busy since they are saying that e-mail is cutting into their business profits, and that's why they need to increase postage costs again. You get the idea ! If enough people follow these tips, it will work---- I have been doing this for years, and I get very little junk mail anymore.

    --
    I never got laid back in gradeschool, but now that my plates full, these ladies ain't actin' so hatefull..
    1. Re:Andy Rooney sez... by christopherfinke · · Score: 5, Interesting
      Actually, the *people* (as opposed to the companies) who make the telemarketing calls often *love* when people do this.
      I worked as a telemarketer for a fairly large newspaper in southern Wisconsin during high school, and yes, I did love it when people would set the phone down and leave. It gave me more time to do my crossword puzzle, and I didn't even have to try selling a thirteen week subscription at our new low, low rate. Strangely enough, with this nose-to-the-grindstone work ethic, I was "let go" after about a month...

      But seriously, telemarketers get paid a base rate per hour ($7.00 in my case), plus an hourly bonus based on how many sales he/she made. For example, if you made three sales in the 4pm-5pm hour, you would make $9.00 in that hour. If you consistently made six sales an hour, you would be making about $12.00 an hour. In my case, I wasn't bothered by people putting me on hold because I was still making over minimum wage, but without the hassle. I imagine people who do this full time wouldn't be pleased when people, such as me, play stupid games to keep them on the phone. I've been on the other side of the games, so I feel it's my duty to return the favor.
  2. Re:Keep em on the phone. by shachart · · Score: 5, Interesting

    Ohhhh.... This is soooo much more than just keeping one of them busy. In fact, you screw up their ENTIRE operation, even if they have 100's of telemarketers. Why? Explanation below:

    In order to raise the productivity of their employees, they save them the time dialing, recognizing answering machine, ringing-and-ringing, busy signals, tone waiting etc.

    How? The use these machines which are called predictive dialers. Why predictive, you ask? because they predict when the next agent will end her call, and based upon lots of parameters (call duration, busy signal rate by time of day, time to recognize voicemails etc.) - will place a call BEFORE that agent hangs up, so the moment she hangs up - she has the next call ready for her, with an actual person on the line.

    Now, it is rather clear that if you hold just one agent on the line for a LONG time, then you screw every statistics the predictive dialer has, and so the agents lose sync with the dialer, and as a result - their productivity dives....

    Which is what we wanted.

    --
    Those who can, do. Those who can't, consult.
  3. Re:How to identify 'Out of Area' on called id? by Sounder40 · · Score: 5, Interesting

    Absolutely, positively, answer these calls! Talk nicely to the poor dweeb on the other end of the line, and find out the name of the company. Politely refuse the offer. Then report them to the Federal Trade Commision (assuming you're in the states.) It is illegal. This will not necesarily produce an actionable case, but if you and your fellow pissed-off citizens do it enough, then they will get swatted.

    --
    A clever person solves a problem, A wise person avoids it. -Einstein
  4. Re:Keep em on the phone. by tekunokurato · · Score: 4, Interesting

    It's absolutely true- I interned at a credit card company last summer running the dialer program. It's like being an air traffic controller- everything runs smoothly as long as the calls are predictable, but the dialer algorithms run really poorly and inconsistently when calls go on for long periods of time.

    It's not just while the call is goin, either- the dialer uses that call as part of its statistics for the entire calling job, so for several hours it's running on poor data.

    It was a fun couple of summers (I never did outward calling, but I took inward, angry, card-cancellation calls the first summer I worked there), but I'll never do that again!

  5. claim you're "recording" them by fudgefactor7 · · Score: 5, Interesting

    I used to work for a telemarketing firm (yes, I'm still filled with self-loathing over it, thank you very much--you know, the scent never leaves?) and routinely we would record our calls (for verification)--standard procedure. If we ever called anyone and they said that they were going to record the conversation, we were under orders to terminate the call immediately and remove them from the calling list.

    Worth a try, I've never used it because I only get calls that are just dead air...must be the Illuminati or something.