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Apple Posts Slot-Loading Drive Update
K-dog writes "Apple has posted a firmware update for the slot loading combo drives in Xserves and PowerBooks. 'This update installs new firmware on PowerBook and Xserve Combo drives. The update prevents Combo drives from intermittently failing to eject discs. It's recommended that you install this update to ensure that your Combo drive avoids this problem.' It's kind of ironic that I spent an hour on the phone with Apple trying to get one of our new 12" PB to eject!" I have a new-ish PowerBook G4/867, with a Combo drive, and it reports, "This hardware does not require this update." I wish Apple would be more specific about what systems this is actually for. Or maybe what the problem is.
What good would it do you to have those specifics?
First, in this case, the answer may very well be instructive as to why it does not run on my computer, despite Apple saying it is for my computer.
Second, if I know more of the symptoms, I can diagnose problems better. If someone comes up to me and says their CD won't eject, and gives me several symptoms, I cannot say if this would fix it, or if it should have fixed it, since the symptoms beyond "won't eject" are a mystery.
Third, I want to be able to better evaluate how well Apple has a hold on this situation, for my own personal buying choices.
There are plenty of good reasons.
They're really only of use to Apple HW engineers
That is false.