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What Is The Real Cost of Spam?

securitas writes "The NY Times has a nice feature about the diverging estimates of the costs of spam (Google). The estimates vary widely from $10 billion to $87 billion per year for American workers, and even more for global costs. Critics say that research firms' estimates vastly overstate the actual cost of spam. Public institutions like Indiana University have to be sensitive to the First Amendment rights of the spammers. And at companies like Nortel Networks, security architect Chris Lewis says that the real economic burden is the 10 to 15 percent - 5,000 to 10,000 messages a day - of the spam that still gets through, which costs the company about $1 in lost productivity per message. The costs can be much higher if a top executive is upset or mad about spam. "If someone in senior management gets spammed," Mr. Lewis said, "it could take 20 or 30 hours of everyone's time, up and down the chain." A chart of the per user amount of spam and the time spent processing it, as well as the varying estimates of the per user cost of spam are included in the article."

13 of 316 comments (clear)

  1. PHB Gets Spammed by Anonymous Coward · · Score: 5, Funny
    The costs can be much higher if a top executive is upset or mad about spam. "If someone in senior management gets spammed," Mr. Lewis said, "it could take 20 or 30 hours of everyone's time, up and down the chain."

    Well, yes, since the CEO needs to ask his assistant to ask a senior manager to ask the Spam Control Committee to ask a freshly-hired sysadmin to fucking hit his goddamn delete key. All that and more for just $50 million a year, plus golden parachute!

  2. A dollar a message by perimorph · · Score: 5, Funny

    ...which costs the company about $1 in lost productivity per message.

    Where can I find a job where I get paid $1 every time I press the delete button? I'll fax in my resume' right away!

    1. Re:A dollar a message by Threni · · Score: 5, Funny

      "Where can I find a job where I get paid $1 every time I press the delete button? I'll fax in my resume' right away!"

      Well, in my dreams that'd be the job description for a vacancy at the Patent Office but I don't see that particular dream coming true any time soon.

    2. Re:A dollar a message by wo1verin3 · · Score: 4, Funny

      >> It doesn't take me 60 seconds to determine
      >> that "v1agra no prescr1ption needed" is spam

      Maybe it doesn't take you, but it takes me about 120 to make sure that isn't MY viagra supplier.

    3. Re:A dollar a message by Jade+E.+2 · · Score: 4, Funny
      Where can I find a job where I get paid $1 every time I press the delete button? I'll fax in my resume' right away!

      That would be the job of the person receiving your resumes.

  3. It's cost me a lot by geekd · · Score: 5, Funny

    Spam has cost me over $10,000, and my dick STILL isn't any bigger.

    1. Re:It's cost me a lot by geekd · · Score: 3, Funny

      Why is it if someone else in this thread posts a similar joke, it'll be modded redundant

      'Cause I was first. (in this post).

      and yet every time there is a spam story one of these jokes gets modded +5 funny?

      It's funny when people make fun of their dicks. People like dick jokes.

      Dicks are inherently funny. They look funny, they act funny, and they are fun to play with.

      Your dick is your helmet (or sweater, depending on your religion) wearing friend.

  4. Re: Jacuzzi Jet by larry+bagina · · Score: 3, Funny
    I have not had any type of sex with a man for two years

    Wow. Marriage sure has changed you, CmdrTaco!

    --
    Do you even lift?

    These aren't the 'roids you're looking for.

  5. What is the real cost of Spam? by dryguy · · Score: 4, Funny
    $2.50 a can.

    Next question?

    --
    -- Stamp out entropy. ->dryguy@bellsloth.net
  6. Do not delete "spam" email. by Anonymous Coward · · Score: 5, Funny

    Just as commercials on television pay for the programming you get to enjoy, advertisements in email are there to defray the cost of the email infrastructure. If you don't take the time to read these short, unintrusive messages, advertisers will be unwilling to pay to advertise on the internet. Who then will pay for the email system you take for granted?

    The evasion of commercial email is a serious ethical, moral, and legal issue. Users caught implementing "filters" to evade their responsibilities could face an expensive lawsuit or even jail time.

    We as a society must learn to respect the copyrights and first amendment rights of bulk emailers, many of whom struggle to put food on the table for their families. To summarize:

    1. Commercial email deletion is a serious moral and legal issue.

    2. "Everyone does it" or "I didn't know it was illegal to filter spam" are not valid excuses.

    3. Filter users could face an expensive lawsuit or even jail time. To avoid this threat, just delete all spam filtering software you may have installed on your computer.

    4. We will not rest until this insidious form of electronic shoplifting is eradicated for good.

  7. Snappy comebacks by vaxer · · Score: 4, Funny
    "I got three spams this morning, can you do anything about it?"

    1. Not if you keep zeroing out the machete budget.
    2. Sure, why don't we trade accounts? I got sixty.
    3. Okay, I'll post your address on Usenet. You'll never wake up to three spams again.
  8. Lost Productivity by kramer2718 · · Score: 4, Funny

    The lost productivity due to spam is inconsequential compared to the lost productivity due to Slashdot.

  9. Re:Real costs by sbszine · · Score: 3, Funny

    It's because spam is incredibly annoying as opposed to merely damaging. If a virus is a knife in the guts once a year, spam is a snotty finger in the eye, twenty times a day, forever. Not surprising that many people make stopping spam a higher priority.

    --

    Vino, gyno, and techno -Bruce Sterling