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Consumer Reports Discovers Tech Support Sucks

Posted by ryuzaki0 on from the your-call-is-important-to-us dept.

fuzzykitty writes "CNN just posted an article about how commercial software is filled with bugs and customers are used as an army of unpaid testers. It also goes on about the lack of good technical support. Best quote: 'I'm unaware of any company that would shortchange the customer in their speed to get the software to market,' LOL"

3 of 514 comments (clear)

  1. Next On Slashdot: by KillerHamster · · Score: 0, Offtopic

    The sky is blue.
    Water is wet.
    SCO sucks.
    There was no news today.

  2. Re:Call me Flamebait... by Cytlid · · Score: 0, Offtopic
    What was your username again? :)

    & OT ...

    Can't
    You
    Think/Try/Tech/Triumph/Thrill/Trip/Theorize
    Like
    I
    Do ...pick something for "T" ...
    --
    FLR
  3. Is this Fark? by PimpDaddie · · Score: 0, Offtopic

    Where is the "Obvious" tag? Oh wait, this isn't Fark.