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Cognitive Machines Help Decision-Making

Roland Piquepaille writes "At Sandia National Laboratories, new "smart" machines can accurately infer your intents and help you to take better decisions or avoid mistakes. They could change in a near future how we interact with computers, according to this news release. The team who developed the concept associated cognitive psychologists and robotics researchers. The Sandia team thinks that "it's entirely possible that these cognitive machines could be incorporated into most computer systems produced within 10 years." This summary contains more details, including a photo of a "Sandia software developer operating a simulation trainer while a cognitive model of the software runs simultaneously.""

31 of 222 comments (clear)

  1. Slashdotted? by Suhas · · Score: 5, Informative

    A new type of "smart" machine that could fundamentally change how people interact with computers is on the not-too-distant horizon at the Department of Energy's Sandia National Laboratories.

    Over the past five years a team led by Sandia cognitive psychologist Chris Forsythe has been developing cognitive machines that accurately infer user intent, remember experiences with users and allow users to call upon simulated experts to help them analyze situations and make decisions.

    "In the long term, the benefits from this effort are expected to include augmenting human effectiveness and embedding these cognitive models into systems like robots and vehicles for better human-hardware interactions," says John Wagner, manager of Sandia's Computational Initiatives Department. "We expect to be able to model, simulate and analyze humans and societies of humans for Department of Energy, military and national security applications."

    Synthetic human
    The initial goal of the work was to create a "synthetic human" -- software program/computer -- that could think like a person.

    "We had the massive computers that could compute the large amounts of data, but software that could realistically model how people think and make decisions was missing," Forsythe says.

    There were two significant problems with modeling software. First, the software did not relate to how people actually make decisions. It followed logical processes, something people don't necessarily do. People make decisions based, in part, on experiences and associative knowledge. In addition, software models of human cognition did not take into account organic factors such as emotions, stress, and fatigue -- vital to realistically simulating human thought processes.

    In an early project Forsythe developed the framework for a computer program that had both cognition and organic factors, all in the effort to create a "synthetic human."

    Follow-on projects developed methodologies that allowed the knowledge of a specific expert to be captured in the computer models and provided synthetic humans with episodic memory -- memory of experiences -- so they might apply their knowledge of specific experiences to solving problems in a manner that closely parallels what people do on a regular basis.

    Strange twist
    Forsythe says a strange twist occurred along the way.

    "I needed help with the software," Forsythe says. "I turned to some folks in Robotics, bringing to their attention that we were developing computer models of human cognition."

    The robotics researchers immediately saw that the model could be used for intelligent machines, and the whole program emphasis changed. Suddenly the team was working on cognitive machines, not just synthetic humans.

    Work on cognitive machines took off in 2002 with a contract from the Defense Advanced Research Projects Agency (DARPA) to develop a real-time machine that can infer an operator's cognitive processes. This capability provides the potential for systems that augment the cognitive capacities of an operator through "Discrepancy Detection." In Discrepancy Detection, the machine uses an operator's cognitive model to monitor its own state and when there is evidence of a discrepancy between the actual state of the machine and the operator's perceptions or behavior, a discrepancy may be signaled.

    Early this year work began on Sandia's Next Generation Intelligent Systems Grand Challenge project. "The goal of this Grand Challenge is to significantly improve the human capability to understand and solve national security problems, given the exponential growth of information and very complex environments," says Larry Ellis, the principal investigator. "We are integrating extraordinary perceptive techniques with cognitive systems to augment the capacity of analysts, engineers, war fighters, critical decision makers, scientists and others in crucial jobs to detect and interpret meaningful patterns based on large volumes of data derived from diverse sources."

    "O

    1. Re:Slashdotted? by b!arg · · Score: 3, Funny

      At Sandia National Laboratories, new "smart" machines can accurately infer your intents and help you to take better decisions or avoid mistakes.

      Looks like he could have used it himself

      --

      Everybody dies frustrated and sad and that is beautiful
  2. oh no... by Gibble · · Score: 5, Funny

    "I'm sorry Dave, I'm afraid I can't do that"

    --
    Gibble: Descriptive of an emotional state in which one's mind is scrabbling for some purchase on reality
    1. Re:oh no... by skaffen42 · · Score: 5, Funny

      Actually this is pretty close to what we experience every day. What people forget is that the only difference between Clippy and HAL9000 is that Clippy makes you want to kill yourself while HAL9000 does the job for you.

      --
      People couldn't type. We realized: Death would eventually take care of this.
    2. Re:oh no... by mr_z_beeblebrox · · Score: 3, Interesting

      "I'm sorry Dave, I'm afraid I can't do that"

      False fears! These are decision support machines they don't do anything.
      "I'm sorry Dave, I don't think you should do that"

  3. Before I give my opinion on this article... by ambisinistral · · Score: 3, Funny
    I'll have to ask my stapler what it thinks about it.

    --

    deserve's got nothing to do with it...

    1. Re:Before I give my opinion on this article... by WTFmonkey · · Score: 3, Funny

      Kinda reminds me of Marvin, or even better, whatever Prefect called his little security robot buddy (can't remember right now, Zippy?). Gawd, the elevators... "Are you sure you'd you like to go up? Down is very nice, also." "Yes, up." "Or down."

      All I need now is my computer to start second-guessing my spelling and grammar... oh, wait, Office already does that....

  4. What will it allow by danormsby · · Score: 3, Funny

    Will this machine allow me to install Windows on my PC?

    --
    Omnis amans amens
  5. Hi! by Thud457 · · Score: 4, Funny
    You seem to be writing a grant proposal. Would you like to :

    • Make up some statistics?
    • Make wild, blue sky prognostications?
    • Totally ignore previous work in the field?
    • Just make some bullshit AI will solve all our problems claim?
    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  6. Imagine these in voting machines by Xformer · · Score: 4, Funny

    "You didn't really want to make that choice, did you? Of course not... let me fix it."

    --
    All I want is a kind word, a warm bed and unlimited power.
    1. Re:Imagine these in voting machines by aliens · · Score: 4, Funny

      No no no, that's what the Supreme Court is for.

      Or that's what easily confused old people are for.

      --
      -- taking over the world, we are.
  7. This would help. by Gefiltefish11 · · Score: 4, Funny


    I could use a smart machine to aid my decision making relative to posting on Slashdot.

    It could warn me when I'm about to submit a post that's impulsive and likely to be modded down.

    Hmm.. maybe I could use one right now.

  8. Open the pod bay doors, HAL. by Anonymous Coward · · Score: 5, Funny

    Dave% vi PodBayDoors.c
    Message from HAL@localhost on pts/2 at 09:56 ...
    HAL: I'm sorry Dave, I'm afraid you can't do that.
    EOF
    Dave% echo What\'s the problem\? | write HAL
    Message from HAL@localhost on pts/2 at 09:57 ...
    HAL: I think you know what the problem is just as well as I do.
    EOF

  9. It's been said before... by interiot · · Score: 4, Funny

    ...and I'll say it again. No, I don't want to go there today.

  10. Heh by ghostis · · Score: 4, Funny

    Upcoming feature: these cognative models will soon all talk to each other through a new protocol called Skynet :-P.

    --


    Computer Science is all about trying to find the right wrench to bang in the right screw. -T.Cumbo?
  11. US Mil Super Death Robots by cheesekeeper · · Score: 5, Funny

    Thank goodness! Now we might be able to bargain for our lives with the military's Super Death Robots. "Cognitive" means "Understands bribes", right?

    Or if that fails, we can just sprinkle some rust-monster microbes on them.

    --

    Best read in good ol' Monaco 9 point.

  12. Segfault by Anonymous Coward · · Score: 3, Funny
    At Sandia National Laboratories, new "smart" machines can accurately infer your intents a help you to take better decisions or avoid mistakes.

    Me thinking hard: I will start the day with a +5 Insightful post or a +5 Funny. Insightful or Funny...Insightful? Funny? No no,funny=>No Karma=>Post insightful comment. But Funny comment=>feel witty and warm inside. Funny, insightful....funny, insightful...*ggnnnn*.

    Sandia machine: Seg fault core dumped.

    Seriously, more than half the time, I can't even figure out what the next human I meet intends to do. It's really REALLY hard, even if you use the current/past actions as a guide. Face it, we humans are REALLY unpredictable creatures. And women more than men.

  13. This is cool, but not to different from by under_score · · Score: 3, Informative

    Some of the ideas presented in the Anti-Mac interface (Google Cache) guildlines. Also, this reminds me a lot of some research that was done by Douglas Hofstadter and Melanie Mitchell and described in "Fluid Concepts and Creative Analogies". I highly recommend the book if you are interested in AI.

  14. Beer Goggles by CGP314 · · Score: 5, Funny

    At Sandia National Laboratories, new "smart" machines can accurately infer your intents and help you to take better decisions or avoid mistakes.

    Me: Dude, I'm so trashed. Is that girl hot?

    My Smart MachineNegative. Your beer goggles have wrongly given her a +5 hot. The correct answer is -1 fat.

    1. Re:Beer Goggles by Lord_Dweomer · · Score: 4, Funny
      Smart Machine: "However, your metamoderation is set at +6 Desperate, so go for it!"

      --
      Buy Steampunk Clothing Online!
  15. Result on human decision making? by zapp · · Score: 5, Insightful

    I predict that if/when such a technology becomes prevalent, it will greatly reduce the human ability to make decisions.

    Take for example any simple video game, how about MahJong (the stack of tiles that you have to match pairs on to remove them).

    If you play it without the computer's aid, you develop a good eye for it and can do quite well. However, if you constantly hit the 'help' or 'hint' button, you become dependant on it showing you the next move, and never develop the skill for yourself.

    To put it in context with other situations:
    How many of you need a calculator to find a 10, 15, or 20% tip amount? Worse, how many of you need a calculator to add that extra 3.25 onto your 21.75 bill? I admit, it takes a great bit of effort for me to add simple numbers in my head simply because I don't exersize that ability enough.

    --
    no comment
    1. Re:Result on human decision making? by void+warranty() · · Score: 4, Interesting

      As agent Smith put it: "as soon as we started thinking for you it really became our civilization"

  16. Baby Steps by invid · · Score: 5, Insightful

    I think calling this cognitive computing is a bit of an overstatement. It seems more like a heuristic tool that learns the behavioral patterns of a human and alerts the human when something deviates from the norm. We have a long way to go before we have real computer cognition.

    --
    The Moore-Murphy Law: The number of things that will go wrong will double every 2 years.
  17. The developers are obviously single by Anonymous Coward · · Score: 5, Funny
    Many of us already have one of these units. It's called a "wife". They keep us from making mistakes in almost every imaginable situation:
    • Clothing ("You're not really wearing that to my mother's, are you?")
    • Money ("It costs HOW much? Forget it")
    • Housekeeping ("NO, I already told you - glass cleaner on the top shelf and bleach on the bottom")
    • Driving ("SLOW DOWN! Watch the guy on the bike")
    • Entertainment ("Give me the remote. Bridges of Madison County is starting in a minute")
    I believe the simplest solutions are always the best...
  18. Show me some real evidence by Anonymous Coward · · Score: 5, Insightful
    These articles are just too brief to be worth anything. It seems like "AI" has been invented a million times, and yet I have not seen any real AI in my life (no quake bots do not count as true AI imho).

    What this group has going sounds good, but so have many other things I've read about AI related. How about a video or something to show what it really does? I mean, if they have this mega software then making a video of it in action can't be all that hard can it?

    Questions blatantly not answered in these articles:
    • Does it read screen text? If so, how? OCR?
    • What api's is it compatible with?
    • What operating systems does it work with?
    • What exactly is the special hardware?
    • What spoken languages is it compatible with?
    • Specifically, what kinds of decisions can this AI make, what decisions can it not?
    • How long does it take to make a decision?
    I could go on, but I think you get the point...
  19. Voting machines? by saskwach · · Score: 3, Funny

    If old people in Florida actually MEANT to push 1 thing and missed, could this catch it and say "No, I think you meant to vote for Candidate X"? I think this could revolutionize voting in the USA...Maybe it could even be used to replace congress...it's like I, Robot...but without the 3 laws! Hooray!

  20. I can already hear it. Share and Enjoy! by CaptIronfist · · Score: 5, Funny

    Arthur: I mean what's the point?
    Machine: Nutrition and pleasurable sense data. Share and Enjoy.
    Arthur: Listen you stupid machine, it tastes filthy! Here take this cup back!
    Machine: If you have enjoyed the experience of this drink, why not share it with your friends.
    Arthur: Because i want to keep them. Will you try and comprehend what i'm telling you? That drink..
    Machine: That drink was individually tailored to meet your personnal requirements for nutrition and pleasure.
    Arthur: Ahh! So I'm a masochist on diet am I ?
    Machine: Share and enjoy!
    Arthur: Oh! Shut up!
    Machine: Will that be all ?
    Arthur: Yes! No look! It's very very simple, all I want.. Are you listening?
    Machine: Yes.
    Arthur: Is a cup of tea. Got that ?
    Machine: I hear.
    Arthur: Good and you know why i want a cup of tea?
    Machine: Please wait..
    Arthur: What ?
    Machine: Computing ..
    Arthur: What are you doing ?
    Machine: Attempting to calculate answer to your question, why you want dry leaves in boiling water.
    Arthur: Because I happen to like it, that's why.
    Machine: Stated reason does not compute with program facts.
    Arthur: What are you talking about ?
    Ventillation: You heard.
    Arthur: What? Who said that?
    Ventillation: The ventillation system, you had a go at me yesterday.
    Arthur: Yes, because you keep filling the air with cheap perfum.
    Ventillation: You like scented air, it's fresh and invigorating.
    Arthur: No I do not! ...

    Seriously! No thanks ;-)

  21. Need to Interview These Guys! by kryzx · · Score: 4, Insightful

    Hey, CmdrTaco, Slashdot staff, is there any way you can get an interview with these guys?

    This is some awesome work, but the article is so thin. A real /. interview with these guys would just be awesome. I bet they are /. reader, too.

    Anyone care to second the motion?

    --
    "I don't know half of you half as well as I should like, and I like less than half of you half as well as you deserve."
  22. Hmmm.... by gwernol · · Score: 5, Insightful

    I don't know if these guys have something for real or not. Their press release is - perhaps unsurprisingly - fluff that says nothing about how their system is supposed to work. Without knowing some technical details its almost impossible to evaluate how sound their approach is and whether they've got anything new.

    However a couple of things are suspicious. First they say "work on cognitive machines took off in 2002". So in less than 2 years they have essentially cracked several of the major problems that AI researchers have been struggling with for at least the last 4 decades? That seems unlikely. Second they seem to think that a combination of software engineering, cognitive psychology and robotics is the silver bullet of AI and that this is a radical new breakthrough. I hate to break it to them but these disciplines have been working together for many years in the AI community. This just isn't new.

    Until we have a techical paper that describes their approach in detail and can be peer reviewed I will remain sceptical. AI got overhyped enough as it is, we don't need more extravegant claims and fluff press releases.

    --
    Sailing over the event horizon
  23. text selection by Scrameustache · · Score: 4, Insightful

    Oh yeah? You mean like that annoying microsoft text selection that prevents you from selecting what you actually selected by deciding for you that you wanted to select the entire word/sentence/paragraph/page (depending on its mood?

    I have cursed so much because of that "feature"!

    I am the apostle of the "leave me the fuck alone" tao of programming: Every application should have one button, in one simple easy to find menu, that would turn off all automatic thingamajigs. Instead of the current system in wich the are 1.5 times as many places in wich you need to select "no/off" as there are annoying automatic features.

    When I place my cursor in the middle of a word, its because thats where I want the selection to end!

    --

    You can't take the sky from me...

  24. When Machines act like humans . . . by Badgerman · · Score: 3, Interesting

    . . . how will we know wether the error is software or user?

    If your machine starts arguing with you, how do you determine the flaw? When it keeps making consistently wrong decisions, who is to blame.

    I'm seeing a WHOLE new way around tech support here. Just keep telling the users that the machine is right and they're wrong. How will the average user know?

    All jokes aside, as we humanize software, we need to develop ways to evaluate it and debug it that will require whole new ways of thinking.

    Ten years? I'm not so sure it'll be that quick . . .

    --
    "The Sage treasures Unity and measures all things by it" - Lao Tzu