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Microsoft Introduces IM Licensing

prostoalex writes "The MSN Messenger ban of outside clients and cited security issues might be explained by yet another Microsoft move. The company's Internet unit, MSN, contacted third-party providers like Trillian and Odigo with a suggestion to buy access licenses. From the ZDNet article: 'Running an (IM) network is expensive,' said Lisa Gurry, group product manager for MSN at Microsoft. 'We can't sustain multiple other people's businesses, particularly if they charge for certain versions of their software. We're introducing licensing processes for third parties like Trillian.'"

37 of 574 comments (clear)

  1. I think the interests of the Open Source community by Max+Threshold · · Score: 5, Interesting

    ...could best be served by simply dropping support for MSN. Who uses it, anyway?

  2. Security? by 6079_Smith · · Score: 5, Interesting

    "If there is unauthorized access to our network, it opens us up to potential security and privacy vulnerabilities"

    I can't seem to remember the last time a malicious programmer bought a license to write his exploit...

  3. I'm sorry to say this. by Anonymous Coward · · Score: 5, Insightful

    But I think they are making the right move on this one. They do support a huge IM network. It was nice of them to let other clients use the network. But with the popularity of third party clients like Trillian, they lose revenue from the banner advertisements in their messenger program. They also make a point about that especially how Trillian charges for a version of its client, without giving any of that money to Microsoft. I am sorry, but it is their service. They really do not have to let any other clients run it.

    1. Re:I'm sorry to say this. by kfg · · Score: 5, Insightful

      MSN, like AOL, is not part of the internet. It is a closed and propriatary network which offers internet access to its paid subscribers.

      The MS Intant Messenger protocol is a propriatary protocol of that private network.

      This is the very issue, is it not?

      Your ISP already knows your ip address (did you know that when you're on the net you're broadcasting your ip?) and how to send stuff from their servers to your machine. That's how you get your email.

      How do you suppose web pages appear on your monitor? It isn't by magic. You send out a signal saying "here I am, give me that," and what you request gets passed hand to hand across the net until you've got it in your hot little box and all sorts of people along the way know who you are and what your ip is if they want to. My firewall tells me all sorts of people already know my ip, nor is it possible to hack a box with a plain text message ( a buggy client may be another matter).

      The idea of a centralized server is antithetical to very idea of the internet. The internet is a distributed network of servers, some sitting right in people's own homes. With publicly knowable ips. Fancy that.

      That's what Microsoft doesn't like, the fact that anyone can setup a mail server and resolve ip addresses, and thus they can't force a piece of every pie into their own bank accounts. That's the intended function of MSN.

      It would be easy enough for MS to promote an internet standard protocol. Then every ISP could put a 486 in the corner somewhere to deal with routing the traffic. It really doesn't take much computing power, or even bandwidth, to simply pass along ASCII text without storing it.

      That's what the internet is for and way it's designed to work. That's why can contract with any ISP to connect to it and recieve email from any other connected computer or view web pages made available on any connected computer.

      It's free and open.

      It's noncentralized by design.

      "They" already know who you are or it wouldn't work.

      Does this create security issues? Sure.

      The alternative is a world where only AOL and MSN exist on centralized systems and duke it out for absolute control of all network traffic.

      That's the world both of them would like to see.

      For my money I think my old granny said it best:

      "Fuck that shit!"

      KFG

  4. What difference does it make? by SkoZombie · · Score: 5, Insightful

    Control.

    If i'm using MSN Messenger to chat to my friends, i'll be using the same resources as if i connect via trillian. So, the cost is EXACTLY the same. This therefore can NOT be the root of the decision.

    Its control. Microsoft have always demonstrated that they want to control the way users experience the internet, and as such do anti-competitive things, such as this, to ensure no one can wrestle control away from them.

    Solution? Use free* chat protocols, and give-up some of your time to help less computer savvy users migrate away from MSN.

    1. Re:What difference does it make? by Anonymous Coward · · Score: 5, Insightful

      "If i'm using MSN Messenger to chat to my friends, i'll be using the same resources as if i connect via trillian. So, the cost is EXACTLY the same. This therefore can NOT be the root of the decision."

      That is where you are wrong. They may be using the same resources, but without any of the banner ads. So in essance the same resources are not being paid for.

  5. Re:What about non-profits? by mericet · · Score: 4, Insightful
    There is no way they are going to give access to open source clients, they cite security and privacy concerns, and that implies client side security.

    This is bad security design for sure, but means no open source anyway, period.

  6. Whaddya gonna do by Locky · · Score: 5, Informative

    There's nothing you can really argue here, It's Microsoft's network, they can do what they want with it.

    I encourage everyone to support the Jabber protocol, open and free for many clients to use, including the next revision of Trillian Pro.

  7. Time to make your friends switch to Jabber. by MrHanky · · Score: 4, Informative

    And so should you do. It's just as easy to deal with as MS Messenger, it works on many platforms, and it's free. Now you see why free as in Microsoft gives it away is not free as in free.

    I recommend Psi for both Linux and Windows, but I'm sure there are other clients that are just as good.

    1. Re:Time to make your friends switch to Jabber. by Nurgled · · Score: 4, Interesting

      Are you going to set up and maintain a Jabber server for all of your friends to use?

      Everyone piling off MSN and onto jabber.org or jabber.com is not the answer. For Jabber to work, people must run their own servers.

      Centralized messaging sucks, but decentralized IM will never work for the masses unless it's peer-to-peer and "just works".

  8. AOL already tries to stop 3rd party clients by kylef · · Score: 5, Insightful

    AOL has already changed their protocol on several occasions specifically to break the clients. This is nothing new.

    I don't understand the big deal here. The MSN Messenger servers are Microsoft property. If they want to charge 3rd party clients to use them, that's their prerogative. And it seems to be a perfectly legitimate business move, unless you're of the persuasion that believes the public is "entitled" to use these servers in any way they choose. I disagree, however, and so do private property laws in the US.

    1. Re:AOL already tries to stop 3rd party clients by pen · · Score: 5, Insightful
      Microsoft already limits access to msn.com and Hotmail to a handful of browsers. And they have every right to do so, as they own the servers and bandwidth. What's your point?

      And don't forget, every user they turn down creates an opportunity for their competitors.

    2. Re:AOL already tries to stop 3rd party clients by NanoGator · · Score: 4, Interesting

      "I don't understand the big deal here. The MSN Messenger servers are Microsoft property. If they want to charge 3rd party clients to use them, that's their prerogative."

      Interesingly enough, if licenses are being sold, MS has a fire lit under them to a.) keep it up and running and b.) to keep it working.

      I don't see the BFD about licenses either. I'd rather read that MS wants money to log in than to read that MS is constantly mutating to keep people off, not unlike another monopoly Slashdot hates.

      Ah well, it's about MS, there's no such thing as the silver lining.

      --
      "Derp de derp."
  9. Re:I think the interests of the Open Source commun by cybermace5 · · Score: 4, Interesting

    Not sure why the parent post is marked Flamebait, I completely agree. The MSN client is so bloated that I won't use it.

    What are IM systems for? Communication. There is no logic in restricting the end-user's choice of interface. You don't see telephone companies selling phones that won't work unless you call someone with another phone made by them, do you? If you want to control and profit from a service, you charge for the use of the communication channel and allow users to choose their interface.

    That said, no one will use a pay IM service unless that's all there is. They're trying to force people to use their interface, then add so many features that everyone uses it and AIM/ICQ/Yahoo/Jabber die off...and then, open your checkbooks!

    --
    ...
  10. Lost. So very, very lost. by mcrbids · · Score: 5, Interesting

    Microsoft once tried (and failed) to get AIM opened to the public. They wanted to establish an "open" IM protocol.

    Numerous fights between MS and AOL ensured.

    Fast forward a few years. Now MS has something. AIM is no longer a near monopoly, and MSN is paying the bill. Suddenly they don't want to be so open. What happened to their cries for "openness"?

    Gee, what a surprise. Do they ever surprise? No, I don't think so, either.

    --
    I have no problem with your religion until you decide it's reason to deprive others of the truth.
  11. Before we start MS bashing... by dafoomie · · Score: 4, Insightful

    I don't see anything wrong with this. MS built the network and maintains it, its their property. If someone else is going to sell software that uses their network that they pay for, they should get some of that money. Yes, they complained the most about AOL's closed networks, but this is different. If you make AOL's network work with MSN's network and both work with Yahoo's network, then you can all use the network since you're all bringing something to the table, you're all contributing. What does Trilian do for them? I think asking Trilian for a cut of what they charge is more than fair.
    Don't like it? Build your own system, or use Jabber.

  12. Re:What about non-profits? by zwoelfk · · Score: 5, Insightful

    OK -- I know this will be an unpopular opinion here, but I think this move by Microsoft is a good thing, and shows promise.

    First, they are right -- it's their network, and other people are piggy-backing on their servers for free and making bank on it. Why should they allow that? You have plenty of other options if you want to chat outside of Microsoft's servers...

    Second, instead of the standard MS practice of just squashing the competition, they are introducing a reasonable (assuming the fee is reasonable) solution -- and have decided it's OK to join forces with third party products, if that's what the users want. I say "Bravo!" to MS in this instance.

    If Apple offered licensing to their music service servers for third-party developers, people would be cheering. But if it's MS, it simply must be bad, right?

    On top of this, presumably, part of the license fees include the network protocols - Which means less reverse-engineering, and less tail-chasing, which will probably counter-balance the cost of the license itself. And hell, these clients may actually work consistantly now.

    I want to encourage MS whenever they do anything even remotely reasonable. To show them they don't have to be anti-competetive, business-stealing, life-destroying bastards to make money.

    Z.

  13. And su you should be by NickFortune · · Score: 5, Insightful
    "Nice"? Nice had nothing to do with it!

    This was no nicer of them than it was nice when they decided to "give away" internet explorer with windows. That move was aimed at killing off Netscape. This particular MS freebie has been intended to freeze out yahoo, aol, icq and the rest.

    The make it free and allow 3rd party clients so they can get the user base. Now they have that user base, its time to start freezing out the free clients. When that's done, there'll only be on free messenger program for MSN. How long do yur suppose the pay clients will last after that? Espcially once MS starts messing about with the protocol to bugger them up.

    And when the majority of people use MSN running the MS client - that's when they start charging for it.

    "Nice!"

    --
    Don't let THEM immanentize the Eschaton!
  14. security reasons... right. by wotevah · · Score: 4, Funny

    I for one am glad Microsoft have finally identified the gaping security hole in that otherwise fine operating system that causes all these worms and insecurity on the Internet. Today is a great day for Windows users, for they are finally safe from all the Internet hackers once and for all.

  15. Re:Dropping support isnt the key by I(rispee_I(reme · · Score: 5, Funny

    I doubt that MSN messenger's ease of install will be beaten- it's preinstalled by default in Windows XP home.

  16. Re:I think the interests of the Open Source commun by Jason1729 · · Score: 4, Interesting

    You don't see telephone companies selling phones that won't work unless you call someone with another phone made by them, do you?

    No, but up until relatively recently you couldn't get your own phone at all, you had to lease them from the phone company. That way they could also make sure you didn't just plug in another phone without paying an extra fee for the other jack because you couldn't buy a phone at all. Today, who would think of paying an extra fee for each phone jack? It's free. There are still a lot of elderly people paying $5-10/month to lease phones they've been paying for for 30 years or more. It's sad that the phones are worth less than 1 month's fee.

    IM is still in it's infancy so there will be silly restrictions like this.

    Jason
    ProfQuotes

  17. Re:bullshit alarm by Laconian · · Score: 5, Insightful

    I think what it comes down to is control. By using their own protocol, Microsoft becomes the epicenter of all communications, which gives them the ability to leverage other technologies down its customers' throats. As has been demonstrated with the latest Netmeeting and Outlook Express and MSNIM, Microsoft isn't afraid to construct a web of dependencies between its applications. If you get one product, prepare to have five unrelated applications shoved down your throat as well. When every single user is at your beck and call, you don't have to fight as hard to push your agenda.

  18. why do they run MSN at all? by penguin7of9 · · Score: 4, Insightful

    "Running an (IM) network is expensive," said Lisa Gurry, group product manager for MSN at Microsoft.

    Well, so why do they create such a centralized network in the first place? Microsoft doesn't run a centralized mailer for every Microsoft software user, so why should they run a centralized IM server for everybody?

    The centralized IM infrastructure is an aberration. The sooner companies like Microsoft and AOL give up their stranglehold and the sooner it gets replaced with a distributed system based on open protocols (kind of like IRC), the better.

    But the fact is that the IM providers actually like the control. Each of them hopes that they'll own it all sooner or later, kind of like the phone company used to be.

    So, Microsoft, if you don't like the expense of running Microsoft IM services, just don't, and put client and server software based on open protocols into Windows. Problem solved, expense gone.

    1. Re:why do they run MSN at all? by LostCluster · · Score: 4, Insightful

      Centralizing IM is the reason why IM spam has been kept down to a soft wisper compared to e-mail spam. Spammers simply can't set up an IM sending bot without being quickly detected and pulled from the network... try doing that with good old e-mail.

    2. Re:why do they run MSN at all? by penguin7of9 · · Score: 4, Insightful

      Perhaps, perhaps not. There doesn't seem to be a lot of spam on IRC either. In fact, because of instant feedback from users, killing IM spam (collaboratively) would seem to be considerably easier than killing E-mail spam.

      Furthermore, even if centralization is the reason for less spam, handing that level of control to a few big companies in order to avoid spam seems like a bad tradeoff. We have had large, centralized E-mail systems in the past and they were stifling and expensive.

  19. Re:p2p IM by quantum+bit · · Score: 4, Informative

    It's called Jabber.

    Not P2P, but it's decentralized like e-mail so anybody can run a server and chat with people on other servers.

  20. Re:I think the interests of the Open Source commun by Max+Threshold · · Score: 4, Insightful
    You don't see telephone companies selling phones that won't work unless you call someone with another phone made by them, do you?

    No, but you see them encouraging exactly that. Unlimited PCS to PCS, anyone?

  21. Re:I think the interests of the Open Source commun by pen · · Score: 4, Interesting
    You don't see telephone companies selling phones that won't work unless you call someone with another phone made by them, do you?
    I see cell phone companies selling cell phones that only work with their network.
  22. An undisclosed flaw? by InfiniterX · · Score: 5, Insightful

    I was most surprised by the MS spokesperson's comment that there was an as-yet-undisclosed exploit in the MSN Messenger software.

    "Here, take this 'trustworthy' software; there's something big and wrong with the one you've got right now but we're not going to tell you what it is."

  23. Re: i'm sorry by frdmfghtr · · Score: 5, Interesting

    should the people who make roads get money from the people who make cars?

    Bad analogy...the people who made the roads were paid to do so; Microsoft was not paid by anybody to build their IM network.

    as soon as you open up the roads, you can't say (100 years later) that only fords can drive on them.

    If Ford owned the road, then they sure as heck could do that. It's their property, they can do with it as they wish. If Microsoft wants to prevent any client other than a MS-licenced client from accessing their network, then so be it.

    Put yourself in Microsoft's position for a minute (yes, I know it's a pianful thought, but try it anyway). Do you want somebody else to profit while you maintain the infrastructure at your own expense?

    Consider this: You build a road and allow people to drive on it as long as they pay a toll. This toll pays you for the cost of maintaining the roadway. Now, some people don't want to pay the toll, so they simply drive through the toll gates; an easy thing to do, since you don't have any gate arms or anything to stop them. Eventually people simply stop paying the toll voluntarily, so you install gate arms to enforce the toll on the road.

    MS simply put gate arms at the toll booth, forcing you to pay the toll, which in this case is a piece of your desktop for banner ads.

    --
    Government's idea of a balanced budget: take money from the right pocket to balance...oh who am I kidding?
  24. Duh! Centralization is a bad idea for IM! by thule · · Score: 4, Interesting

    Can you imagine if Internet email had to be provided by only a handful of companies? Bad idea right? Why is IM any different? This is why Jabber is such a good idea. Anyone can setup a local Jabber server. Jabber servers will route Jabber messages between them.

    If there was some way to get ISP's to start setting up Jabber servers for their users, then people wouldn't be dependent on Microsoft's whim's.

  25. Re:I think the interests of the Open Source commun by WindowsTroll · · Score: 4, Interesting

    I don't see what the big deal is about M$ charging an access fee. Posts to this thread have mentioned that IM is similar to a phone company - and last I checked, I get monthly bills so I can use the service. There is an infrastructure involved that requires resources that cost money. The money has to come from somewhere. It can come from advertising, licensing fees, or philanthropic donations.

    If you don't want to pay the fee, use a service that doesn't have one. However, be aware that if too many people switch over to the free alternatives, the IM service provider may have to charge a fee to recoup the extra expense of handling all the extra people.

    --
    "Microsoft has made computing accessible to a population who would otherwise not be able to use computers" - B. Kernigha
  26. its about blocking linux/*bsd etc access by sniggly · · Score: 4, Interesting
    MS is charging a license fee, not an access fee. So if integrated messenger X puts up the money and allows you to download it for free you can communicate on the ms messenger network without paying a fee. Otherwise you have no option but to use MS messenger itself. Which will of course remain free.

    MS messenger is available natively for windows & mac. It's available through plugins (gaim, kopete) on linux/bsd. Gaim/kopete wont be able to license ms messenger. So the only change this will bring is that linux/bsd clients no longer have a ms messenger protocol: effectively linux & *bsd access will be blocked on the msmsngr network.

    MS integrated messenger in windows to build momentum. The moment they have a significant market share they lock down the protocol and start to license access to their users. I'm interested in talking to people who use msn, not in using the protocol, I could care less what protocol is being used. But now MS forces me to start emailing all those people who use MS messngr that they either have to get another IM account or they wont be able to chat with me through IM anymore. SO now they all have to get a yahoo account, download the client, configure, install, blah blah blah stuff they can totally do without. Thank you Microsoft.

    I can't run windows or mac because they dont have the applications i work with.

    --
    Of those to whom much is given, much is required.
    1. Re:its about blocking linux/*bsd etc access by shokk · · Score: 4, Insightful

      It's not just about blocking *ix/*bsd. I use Trillian Pro through Win2K/XP systems because it rolls all the clients up into one, so I would suffer as well. I hate having a plethora of IM clients open. Don't treat it as another Win vs Lin crusade. You'll have more people on your side if you see it as the cross-platform problem issue that it is.

      This is about blocking alternative clients that do not offer links into their web shops and do not offer an ad banner pointing to their ads. I imagine that if Trillian (Pro or free version) offered an ad banner than all IM services could submit into, then they wouldn't make such a stink about that access into their networks. I for one would still not want to see that, so my solution is going to have to be to wait and see what Trillian developers do or just drop contact with my MSN messenger pals.

      --
      "Beware of he who would deny you access to information, for in his heart, he dreams himself your master."
  27. I would agree entirely, but... by 26199 · · Score: 4, Insightful

    ...MSN messenger comes with Windows.

    So, they're abusing their monopoly to take over the IM market, then charging alternative providers or blocking them to make sure they really have the IM market. Alright, so they still have competitors, but they're giving themselves a massive advantage...

  28. IRC by RAMMS+EIN · · Score: 4, Insightful

    ``Running an (IM) network is expensive''
    Yup. That's why we have IRC. It's venerable, open, extensible, has all the features, and allows distribution of load/cost.

    --
    Please correct me if I got my facts wrong.
  29. IM Interoperability by Fuyu · · Score: 4, Insightful

    Remember when AOL and Time Warner merged in 2000 and the FCC stated that AOL must work towards making its AIM network interoperable with other competing services and that if AOL wanted to enable "video conferencing and other advanced features via Time Warner's broadband cable lines" that they would need to open its IM network to competition?

    And Microsoft was complaining that AOL should open their AIM network to other IM clients? A Microsoft spokesperson said, "As we've said all along, we believe that the ultimate benefit for consumers is a standard for instant messaging/interoperability among all IM products. MSN continues to work with the IETF and the rest of the industry to make that happen so that consumers can communicate openly and freely with friends and family no matter what instant messaging service they use."

    Have they forgotten?