Commercializing Open Source Software

CowboyRobot writes "Michael Karels, system architect for BSD 4.3 and 4.4, has an article on ACM Queue about the challenges in trying to make money from open source software. From the article: 'As users of the software, open source contributors have certain common interests in making the software stable and usable.' but 'When additions require modifications to the base system, there may be resistance to incorporating the changes.'"

Comments

But do YOU charge for support?

[turnstyle]

Charing for support is one of the popular ideas abouthow to make money from free software, but have you ever actually tried it?

The fact is, most support is of the getting-started variety. Do you expect those people to pay for support *before* they have their software working? Or do you help them get set up for free, after which they have little need for support?

And if somebody writes to ask: "hey, quick question" Do you reply, sorry, but that'll be $5 first.

Free Software Businesses are viable

[Robert Osfield]

I am stunned that people of some many are skeptical on how FSB's coud work. They can and do work very well.

I have been successfully running my own Free Software Business for the past 2 1/2 years. Every quater I hit or exceed my targets, and comfortably in profit - might not be rich but certainly have perfectly viable long term business.

My company provides consultancy, support and training ontop of the open source project I lead. The key to success is that the project competes well in terms of functionality and robustness with equivilant commericial products, and that you provide the services that the market requires ontop of that product.

FSB's really are little different than conventional companies, if you provide and product or service that the market want at a price that is reasonable for the customer, yet profitable to provide, then you're in business. It really is very simple. Robert Osfield.