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ISP Recovers in 72 Hours After Leveling by Tornado
aldheorte writes "Amazing story of how an ISP in Jackson, TN, whose main facility was completely leveled by a tornado, recovered in 72 hours. The story is a great recounting of how they executed their disaster recovery plan, what they found they had left out of that plan, data recovery from destroyed hard drives, and perhaps the best argument ever for offsite backups. (Not affiliated with the ISP in question)"
Hopefully no one was hurt when the trailer park got levelled.
when Munchkins overrun the web now that this ISP got relocated by the twister.
"So, ah, your ISP here.. what's your uptime for the last year?"
"99.18% for our service, and 96.2% for our building."
And I'm sure every minute of those 72 hours was characterized by irate phone calls to tech support.
"Are you guys down again? You're down more than you're up! I'm going to find another service... etc..."
"Ma'am our facilities have been entirely leveled by a tornado, we'll be back up in 72 hours."
"72 HOURS?! I have photos of my grandchildren I have to mail! Worst ISP ever! Let me speak to your supervisor!"
"Ma'am our supervisor was also leveled by the tornado."
*click*
Not that I work tech support for an ISP and am bitter...
When your business gets pelted with the equivalent force of 100,000 elephants, you better have a friggin contingency plan.
--"The perfect example of the man of action is the suicide." - William Carlos Williams
A Tornado huh?
Well that's what you casemodders get for installing twenty overpowered cooling fans in every one of your 1000 servers!
Slashdot Syndrome: the sudden, extreme urge to correct someone in order to validate one's self.
Let the OZ jokes flow:
"Bring me the router of the wicked switch of the Qwest!"
Although, I am starting to wonder. Has anyone checked to see if this ISP has a record of resisting RIAA subpeonas? Perhaps the RIAA levelled it after acquiring cloudbuster equipment.
Don't blame Durga. I voted for Centauri.
No, in Russia Tornado does not own you. Neither does ISP. It is not, step 1) tornado step 2) ??? step 3) ISP recovers. There is not a beowulf cluster of these, and the tornado doesn't run Linux.
But, as a programmer, I just dont care.
When I was a sophomore, working on my electrical engineering degree, I worked for a small, network-centric company that employed what seemed to be an abnormal number of snooty programmers and technical writers. Maybe it wasn't so abnormal.
Me: "Hi, IT support."
Stratjakt: "Hey, I know you're just a high-school educated 'IT person', but you need to get one of your cable monkeys up here and find out why I can't see the network!"
Me:: "OK, but let's check a couple of things quickly before I dispatch a technician. It may save some time."
Stratjakt: "Hey, I'm a programmer! I just don't care!"
Me: "I understand...I realize that my mundane existance doesn't have the exhilaration and exitedness of the thrilling, edge-of-your-seat world of a computer programmer, but there are just a few simple things that we could do to resolve this problem that will be faster than you waiting for a technician."
Stratjakt: "I just don't care."
Me: "No problem, I'll dispatch a technican."
An hour later...
Technician: "Stratjakt is all fixed up. I plugged his network cable back into the jack."
I, for one, welcome our new Tornado-beating ISP overlords.
Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
Can they recover from the slashdot effect???
The slashdot effect differs from a tornado in a few subtle ways:
1) You can't see it coming (unless you pay money to be a subscriber)
2) It doesn't hurt anything, except for webservers, the occasional OC line lit up like New Year's Eve, spammers, and the odd *IAA executive.
3) A tornado doesn't typically smell like armpits, cheetos, empty 64oz soda cups, burning plastic, your parent's basement and/or too much cologne for that first date.
4) It travels at the speed of light, a lot quicker than a tornado.
5) Does not require specific atmospheric conditions to be present...just a link on the front page.
Anything else?
You're a VB programmer, aren't you?
As the air to a bird or the sea to a fish, so is contempt to the contemptible -W.B.
This was from a mazazine for managers, after all. Now there's some good news that pointy-haired bosses can understand!