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Why VoIP Makes Telecom Regulations Irrelevant

An anonymous reader writes "BusinessWeek Online analyzes why state and federal regulators' attempts to label VoIP (Voice over Internet Protocol) a "telecommunications service" is wrong - and threatens to undermine the technology. It quotes Vint Cerf as saying: 'To single out VoIP as a telephone service is a terrible misunderstanding of the Internet industry. I would submit that, someday, the phrase Internet telephony will sound as archaic as 'horseless carriage' sounds today.'" We've also recently discussed Vonage's attempts to fight telecom regulation in Minnesota.

17 of 341 comments (clear)

  1. Anyone else sick of by Trigun · · Score: 5, Interesting

    businesses that try to enact legislation which protects not only their interests, but a business model that is no longer relevant due to advances in science?

    Get with the times, or get out of the way.

  2. 10-10-$NUM by grub · · Score: 5, Interesting


    As I understand it all those "10-10-$NUM" services you see advertised on the television all use VoIP. My 5 cent (CA$) long distance (to .CA and .US) I get on my cell is VoIP. It's just 'old skool' wanting to protect their virtual monopoly.

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  3. Different technology /= not a telephone by gristlebud · · Score: 5, Interesting

    The article focuses on why WOIP should not be held to conventional telephone's regulations because the technology involved is vastly different. However, to the end user, they just (or least should be able to) pick up the phone and dial a number. If VOIP is providing a functionally equivalent service, then they should be held to the same standards as conventional phone services. (Note: This is why Paypal gets to screw their customers regularly, since they are not regulated as a bank)

    If Vonage et. all. succeed, it should be on the basis of providing a better product for less money, not by finding and exploiting loopholes in the regulations that are desinged to protect consumers.

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    1. Re:Different technology /= not a telephone by kfg · · Score: 5, Interesting

      ". . . functionally equivalent service, then they should be held to the same standards as conventional phone services."

      So in your opinion I actually do owe someone a stamp for every email I send?

      Why? I've already payed for the bandwidth.

      You see, the particular infrastructure for delivering "content" is very, very relevant to how it is payed for. It is the infrastructure that is taxed, not the "service."

      Traditional telephony has an infrastructure tightly controled by the few. With the internet the infrastructure, and cost/ownership thereof, is distributed amongst the users themselves.

      I actually just terminated my phone service because I got tired of paying more in taxes than I was for the actual service. You want to talk to me? Fine. Email me. IM me. Meet me in my private IRC channel. Roger Wilco me.

      I don't use the phone system at all now. A packet is a packet and I already pay relevant taxes and fees for my cable internet use. It's nobody's business what my packets decode into.

      Telephony is dead. It just won't stop breathing.

      KFG

  4. What else would you expect? by Not_Wiggins · · Score: 4, Interesting

    The telephone companies had ISDN a *long* time ago and tried to rip-n-gouge money out of their subscribers; hence, the modem was invented as a way to circumvent that ludicrous system.

    Of course, the phone companies tried to get modems banned. Or, at the very least, get legislation to charge separate access fees for those users because they knew nobody would pay such high prices for ISDN when they could make local calls ($.05, untimed in my area) and get reasonable (although slower) speed.

    Now they're in the same boat. With the advent of technology that allows similar operation as the phone, but over the internet, they're scrambling to find ways to bring it under *their* control. I'm assuming that at this point, you don't need to be told why.

    I'd expect this to go the same way I expect the Hydrogen Fuel Cell car to go in America with "Big Oil" resisting it... slow the adoption of the technology until a very large interest in it can be secured by the large corporations affected.

    And *we*, the people, allow it to happen... write your congress person and tell them "hell no!"

    --
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  5. Carriers AREN'T carrying calls over the 'net by maggard · · Score: 4, Interesting
    Small wonder MCI plans to shift 25% of its voice traffic to the Internet backbone by the end of 2003. By 2005, 100% of MCI's traffic will be carried over the Net, instead of traditional copper lines.
    Uh, No.

    Neither MCI or any other carrier is routing their calls via "the Internet". They're carrying them on internal networks over TCP/IP. That they share a common set of protocol and hardware infrastructure doesn't make them "Internet".

    Indeed the closest this sort of inane statement could get to being correct is that some carriers might be routing some of their telephony and traditional data services over the same connections using the same hardware; hardly news and not at all what the article implies.

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  6. DSL / Combo packages by CeladonBlue · · Score: 5, Interesting

    Actually Verizon is already trying to head off competition from VOIP services by offering a "Freedom" package (I don't know what the other Baby Bells are doing) which includes DSL, unlimited local and long distance for a set price (wireless as well.) I expect that this is to stop encroachment of VOIP into the lower end of the market (residential / small business.)

  7. Vonage user in Minnesota... by gothicpoet · · Score: 5, Interesting
    As a user of Vonage in Minnesota this concerns (and annoys!) me.

    One of the reasons I got the VOIP service was the fact that I'm sick of being scr*w*d with by local phone companies. It's also cheaper, and the sound quality is better. (And hey - I'm a geek.)

    I just recently moved. I had a cable modem installed in my new house before I cut off my broadband service at my old house. I unplugged the little Cisco box that my Vonage phone service runs out of and took it to my new house and plugged it in. I ran the phone cable that comes out of it into the nearest wall jack... et voila! My home phone service for my entire house just moved from one house to the next in 20 minutes with no hassles.

    The last time I moved I was using Qwest. Instead of transferring my phone number from one home to the next in adjoining towns in the Minneapolis suburbs, they transferred my phone number to a town in Iowa and told me that there was no way that they could move it back in less than three days.

    Anything that threatens to impede the growth of regular phone alternatives must be stopped. The traditional phone companies deserve to die a slow death if they can't get their heads around the idea of "customer service" instead of "self serving."

    --
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    "It's all academic anyway..."
  8. Emergency Services by ibpooks · · Score: 3, Interesting

    Phone taxes pay for emergency services such as police, fire, and ambulatory response systems and the 911 emergency call service. I think it's perfectly fine for VoIP users to pay those taxes as well, because everyone relies on emergency services.

  9. It's all about wiretapping by Anonymous Coward · · Score: 5, Interesting

    The one reason that the government wants to treat VOIP as a telecom service is wiretapping.

    CALEA requires access to telecom services, for just that purpose.

  10. VoIP has a long road ahead of it... by sbma44 · · Score: 4, Interesting
    its standard-bearer seems to be Vonage, and some of the cable companies. In my area, at least, Vonage costs $30/mo and has limitations that traditional service doesn't: most notably iffy 911 service, and the fact that it'll go out whenever the broadband connection does -- which is far more frequent an occurrence than a loss of "analog" phone service.

    Traditional phone service costs me $20/mo for unlimited local calls -- and I can get a line for as low as $13/mo with restrictions on outgoing calls. So the VoIP product is more expensive and less reliable -- features are great, but for myself and many others, reliability and price are probably the two biggest considerations when choosing a phone service.

    And this is before states impose phone taxes (yeah I know, it makes no sense from a geek standpoint -- but the fact is phone taxes as currently written don't make any sense anyway, and it's a revenue stream that legislators are going to ensure remains available). The only way I can see this business model making sense is if Vonage is going after the bad-credit crowd -- folks who've already had their phone service shut off and are willing to spend more money on a company in exchange for the benefit of the doubt. There are other companies that do this, too. Maybe you can make money charging high rates to a clientele that's likely to default on their obligations; I don't know. But it doesn't seem like the way to popularize the technology.

  11. VoIP is a godsend by mantera · · Score: 4, Interesting

    last summer when i was in Kuwait i called my girlfriend in GA using ordinary telecom initially and then using VoIP. The telecom service was almost 2 dollars per minute, so the call was brief and not much was said, whereas the VoIP i finally managed to get was 1.7 cents per minute using vocaltech, yes! one point seven cents from kuwait to georgia USA, and was just great; i talked to my girlfriend, whom i'd not seen or had a good convo with for over a month or more, with VoIP for over 3 hours first time i used it, and it was a heavenly feeling, omg it felt like being able to breath again, i had just missed home so much, my girl and my baby, that i just got tearful and then as the hours passed with me lying on my back in the dark wearing a headset i just felt sorta happy. That, i think, is what makes a technology, any technology, so wonderful.

  12. Kapitalizm Rulez by Detritus · · Score: 4, Interesting
    There is a reason all of those federal and state regulatory commissions were put in place, and it wasn't just to stab entrepreneurs in the back.

    Do you want reliable telephone service? Even if there is a power failure?

    Do you want guaranteed availability of telephone service at uniform and reasonable rates, even if you live on a farm or in a slum?

    Do you want 911 service that works?

    Besides loss of tax revenues and control, there is a good reason for regulatory agencies to be concerned about VOIP. What if VOIP severely damages the market for conventional telephone service? That could result in the loss of universal and reliable, even if somewhat overpriced, telephone service in this country.

    --
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    1. Re:Kapitalizm Rulez by swb · · Score: 4, Interesting

      I agree that these services need regulation, but not for the reasons you specify, but because they are natural monopolies that must not be allowed to flex their monopoly power. Regulation allows for their corporate business decisions to better reflect needs, and not just where the best buck is. Finding the best buck is OK in my book as well, but you aren't allowed to use a monopoly to do it.

      Do you want guaranteed availability of telephone service at uniform and reasonable rates, even if you live on a farm or in a slum?

      Actually no. Smart regulation reflects the varying costs of delivering a service to those getting it. Needing a lot of expensive infrastructure built to service a small number of people or very high fraud costs *should* increase purchase costs. Cross-subsidizing them to make a phone $25/month, everywhere, is idiotic. I'd have a T1 to my office (urban areas, lots of facilities), but its $500. Not because it costs $500 to deliver it, but because many of those costs help subsidize other more expensive POTS deliveries elsewhere.

      The semi-scary VOIP thing is that instead of smartly regulating it like we should, we'll instead just slap the old regulations onto VOIP.

  13. Re:because they're just data by stratjakt · · Score: 5, Interesting

    Taxes are supposed to pay for government services though. Taxing my analog phone pays for 911, for instance. Taxing my property pays for police and roads and sewer, etc. Sin taxes on alcohol or gasoline pay for the governments steps to repair the damage those products do (supposedly). Food isnt taxable, because the government isnt feeding me. Taxing my internet usage pays for - what? When the government starts slapping down infrastructure and pushing broadband out to everyone, then they can tax it.

    I know the principle of taxation has spread to the point that every time money changes hands, the government gets some of it, but it's wrong.

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  14. Reasons I feel voip is not sliced bread by headbulb · · Score: 4, Interesting

    Voip in my view is a bad hack to make things cheaper. Here are some reasons I don't like voip and feel it should not be used for telco backbones. (I also have a list of good things)

    1. With the recent worm activity, it just showed how much The net is vurnable to attack. I don't know about you But I want to be able to call people when my net connection is down.
    2. Voip is traveling over a unsecure network. Meaning that the voip gateways can be spoofed, dos'ed, hacked, etc.
    3. Voip is better equiped for use in private networks (meaning your home or small bussiness)
    4. Bandwidth isn't set aside for voip session. Blurp's being hungup by a 'dos happy 13 year' (yah yah sure we will have ipv6 but its still on a unsecure network.)
    Reasons why voip is cool.
    1. Its not set on a single route.
    2. Its fun to play with for a quick chat with a friend over the internet.

    All and all voip is pretty cool But I don't want to see it intergrated into the public phone system. If the phone company's want to implement a decentrillised system then they need to colaborate together. To make a system which isn't prone to attacks.. what it comes down to is what QOS (quailtiy of service) that a new system can provide.. voip isn't going to provide a high enough qos for me. (there are reasons why the phone system has huge battery banks.)

  15. What I would hate to see. by Fnkmaster · · Score: 3, Interesting
    If everybody used VoIP, our phone service would generally be as reliable as our internet service. If you think this is a good thing, raise your hand... Anyway, I'm all for VoIP, but right now, consumer/home grade VoIP just ain't comparable to POTS service for plain old fashioned reliability. I also don't think it should be taxed, for a variety of reasons, but let's be real folks - the broadband ISPs aren't going to sit on their thumbs and let people soak up bandwidth with VoIP devices and not get their cut of it.


    For a small business, or as a second line, something like Vonage is great. This needs to be fostered, not taxed, for the time being. Right now, I wouldn't be willing to pay a tax on Vonage because I don't get plain old telephone-style reliability guarantees - that's what you trade off for the bargain. Of course, the real problem is the reliability of the internet infrastructure and last mile broadband connections, which generally are just terrible (especially with DSL, which I finally just dumped in favor of cable). You just can't get reliable service over an unreliable medium.


    I'm willing to pay all these taxes, if and only if I get real reliability and uptime guarantees (for less than 200 dollars a month, which is what these fucking thieves want to charge you for business DSL service).