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Star Wars Galaxies Forums Turn Player-Only

mwbay writes "A note from the Star Wars Galaxies Forums indicates that starting today, SOE will be hiding the PC MMORPG's forums from the non-paying public. Raph Koster submitted this response [on the now-inaccessible forums]: 'It isn't really that we have anything to hide. We spend a lot of time on the boards here talking to you, and I don't think we have been shy about confronting controversial issues... But yeah, publicity is at the heart of it. The heart of the matter is will a game's Internet forums ever be a source of positive publicity post-launch? And I'd suggest to you that the answer is no... Someone who isn't a player has no idea exactly how widespread a given issue is.' It is certainly well within SOE's rights to do what they want with their boards, but isn't this a bit extreme?"

4 of 115 comments (clear)

  1. It's not so bad by WapoStyle · · Score: 4, Interesting
    I have been playing Galaxies since a few days after launch and have had very little problems. Perhaps I am lucky. The forums really do make you want to hate the game though. It's nothing but page after page of whining and screaming funny words like "nerf" and "role-playing"

    If I was on the fence about Galaxies and went to the forums to check things out about it, I would definatly not buy it after reading them. Then again, I'm about to cancel anyway, I don't recommend it. Wait for World of Warcraft.

  2. Makes sense by Andy+Smith · · Score: 4, Insightful

    It's a good decision for exactly the reason stated.

    Anyone going to a game's forum will find countless complaints and very little positivity, an unbalanced ratio that is of course NOT representative of the majority of players. It creates an inaccurate impression of what people think of the game, which in turn may discourage other people from playing it.

    Now you may say that it's also 'hiding' the legitimate complaints from potential customers, and of course that's true. However, it has only come about after many years of openness from all (or nearly all?) games companies.

    The reason is has got to this stage is that the vast majority of people posting on a game's forum will be very angry, very vocal, very rude and somewhat-obsessive. If you want to blame someone for this decision then blame them, because they have created the situation that is now being addressed.

    To be clear: I don't *like* the decision, but I understand and agree with it.

  3. Bad move by Experiment+626 · · Score: 4, Interesting
    SWG is a pretty expensive proposition for a game. $50 up front, plus $15 a month. So I for one wanted to do a little research before putting down the money. To do that, I went to the boards to see what the game experience sounded like from the people who actually play it.

    I read about EQ-style time sinks, lots of walking. Content like lore and quests sounded rather sparse. Aside from humans and wookies, most of the races sounded like "random guy from the cantina" -- not gungans or jawas or things like that which would at least be recognizable as a Star Wars creature. No spaceships, though supposedly they're coming in a future expansion. Lots of going out to hunt random creatures to build up one's character.

    It sounded like something that a lot of people were enjoying, but not really very "Star Wars"-ish in terms of the roleplay possibilities, and not something for me. By reading over the boards, I was able to determine before having to buy anything that I would be dissatisfied with this title, based on my own tastes and expectations.

    You might look at this and think, "Sony lost a sale because you read the boards, closing them is a good move". But it's not. Sure, if I had bought the game and hated it, they might have made $50 more, but I would have been much more wary of buying anything from them in the future. After being burned, Sony would have a much higher burden of convincing me to buy their product next time around, and in the long run would lose much more money than they made.

  4. Re:Hiding Something? by Fizzog · · Score: 5, Funny

    I bought the game and played it a bunch, but once the free month expired I didn't subscribe. There was just NOTHING interesting to do.

    The problem with Galaxies is that it is NOT a game. It is a 'simulation' of the Star Wars universe, but unfortunately you get to simulate the life of the most bored person in the galaxy...