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Exposing Personal Information in the Whois Database

rocketjam writes "In a letter to U.S. Representatives Lamar S. Smith and Howard L. Berman, the Center for Democracy and Technology has raised the issue of privacy problems with the Whois Database. Acknowledging the database is uncontroversial for commercial registrations, the letter points that private individuals who register a domain name expose their names, home addresses, home phone numbers, and home e-mail addresses to the world. The letter warns, 'The current Whois regime is on a collision course with public sensitivities and international law. In an era of concern about identity theft and online security, it is unwise to require millions of individual registrants to place their home phone numbers, home addresses, and personal email accounts into a publicly available database that places no restrictions on the use of that data.' Additionally, the letter points out the current policy violates the privacy laws of some nations."

19 of 323 comments (clear)

  1. amen by Neophytus · · Score: 5, Insightful

    Registrars under their status of registrars are required to HAVE FULL AND PUBLIC CONTACT INFORMATION for anyone who registers. For big biz this ok but for individuals (such as me) it is a big worry.

    1. Re:amen by orangesquid · · Score: 5, Insightful

      And when the owner of a domain is running an open relay, or has a glaringly obvious security problem, or has a problem with their site (and webmaster@ bounces), the courteous thing to do, e-mailing them to inform them of the problem, can no longer be done if there is no e-mail address available.

      Or, sometimes you get people who register domains through some co-hosting service and then launch attacks against your box/network through the service. Usually, the e-mail for the domain registration will be someone in charge who can give the asshole due justice.

      It is not a frequent thing when I must resort to WHOIS to contact a site owner, but sometimes it happens and it's fairly important.

      --
      --TheOrangeSquid Is it any wonder things seem so awry? We swim in a sea of confusion and don't have to think to survive
    2. Re:amen by afniv · · Score: 4, Insightful

      Well, why can't the WHOIS owner provide a method of writing a non-HTML message, limited to say 400 characters, and e-mailing the message to the non-public e-mail address on record for the desired domain name owner? Forums software do this.... Do I really need to be contacted by phone or snail mail by the general population regarding my domain name? I've only been contacted by the registrar to renew.

      --
      ~afniv
      "Man könnte froh sein, wenn die Luft so rein wäre wie das Bier"
      Richard von Weizs
    3. Re:amen by drakaan · · Score: 4, Insightful
      The WHOIS database provides contact information that is necessary for the proper operation of the world wide web. It is not only registrars that need access to this information, if you have a complaint about a domain, and the registrar for said domain is the same company, who do you go to for contact information.

      False or missing information in whois records is already a problem that helps (for instance) spammers hide their contact information from people with legitimate reasons to contact them. If you get no response from the contact listed in the domain's SOA record, abuse, admin, webmaster, postmaster, etc, and there is no contact information posted on the site (or false contact information), what do you do? You check out the WHOIS record for the domain. If the info that's supposed to be there is present and accurate, you have a way to contact somebody, if it isn't, you have ammo for asking the registrar to suspend the domain registration, and if *they* won't, you have ammo to ask ICANN to suspend the registrar's activities.

      Unfortunately, people don't realize the reason that WHOIS records exist, which is to provide contact information. That's the WHOLE reason. Removing that information makes the WHOIS database useless.

      --
      "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
    4. Re:amen by crazyphilman · · Score: 4, Insightful

      The point you're missing is, all they need is CONTACT info. Contact info is email address and maybe phone number. There is no reason whatsoever for them to have your home address publicly displayed. In fact, it is very dangerous and sooner or later there will be some kind of tragedy and/or lawsuit, and this whole situation will come to a head.

      All it'll take is some blowhard out on the net (and you know from being on Slashdot that there are plenty of them) to get pissed off at something someone posts on their web page. It might not even be anything really bad, people get pissed off over the stupidest things. Joe Blowhard decides to look up Jane Somebody's home address on whois, then goes over her house and kills her. Or kicks her ass. Or rapes her. Or robs her. But you get the idea.

      Currently, the anonymity you have on the web is the only thing protecting you from all the crazies out there. Put your address on a website, and you take your chances. Not wanting to risk possible red death should NOT ban you from having a website, and that's what this is really all about.

      Identity theft is one thing. Getting your ass beaten by some lunatic who didn't like your website (maybe he thinks you're not religious enough, maybe he doesn't like your politics, whatever) is quite another.

      --
      Farewell! It's been a fine buncha years!
  2. let's not forget... by I+Want+GNU! · · Score: 4, Insightful

    that Google has this information from phone books as well (just google for a phone number or address), and there are many reverse phone books online. I think they should focus on solving identity theft in ways that if someone's info is already available (as it is everywhere) it can't be utilized well.

    1. Re:let's not forget... by mblase · · Score: 5, Insightful

      Yes, but Google also gives you the option to remove your information from their searchable database -- there's a link right next to your results if you do a search for your own information. So do most other reverse-phone-lookup sites.

      Whois gives you no such option, and would probably actively resist if you even asked.

  3. Re:Reporting WHOIS abuse? by Future+Man+3000 · · Score: 5, Insightful
    Proving that a spammer took source addresses from WHOIS would be problematic. Taking a spammer to court over it wouldn't be cost-effective for the maintainers of any WHOIS server. Spammers have already shown themselves as a group to not be overly concerned about warnings, standards, or laws.

    It's an empty threat.

    --

    I never vote for anyone. I always vote against.
    -- W.C. Fields

  4. And in other news, by JUSTONEMORELATTE · · Score: 4, Insightful

    Late yesterday, privacy activists raised the National Privacy Threat level to Purple, citing the public availability of a "Phone Book" which disclosed personal information for hundreds of thousands of individuals, including full name, home address and home phone number.

    (end sarcastic rant)
    YAWN! Call me when WHOIS data includes SSN. As it is, this info is already widely available for the vast majority of the population.

    --

  5. Re:Call me big brother... by Future+Man+3000 · · Score: 4, Insightful

    Something like this, where contact information is available if you violate best Internet practices (such as by spamming) and people can get in touch with you if they need to let you know that your server has been taken over by a Russian junior high student, but if you are a good netizen you can get by without being hassled.

    --

    I never vote for anyone. I always vote against.
    -- W.C. Fields

  6. Remember when... by march · · Score: 3, Insightful

    How is it a big worry?

    For some of us, it used to be that the real contact information (at least email address) was needed since Internic did all of its renewals and changes via that email address.

    Of course, I could go and change it, but the point is, there are many valid contacts in that database for spammers to use.

    Is it a big worry? Nah, probably not, but it is a concern.

  7. Privacy by wulfhound · · Score: 3, Insightful

    Sorry, I don't buy it.

    A domain name is a publicly accessible object, and a responsibility. As a society, we expect that for certain activities, people be publicly registered (running a company is an obvious example) - reasonable privacy is a right, but anonymity - which is what we are really talking about here - is not.

    I can only think of a very small minority of legitimate Internet activities that both require a domain name and for which privacy is likely to be a concern; in those cases there are plenty of registration agents who will act as a proxy for registration and take on the responsibilities associated with being the owner of a domain.

  8. Practical Contact Problem by billtom · · Score: 4, Insightful

    This is also a practical problem, in terms of making it hard to contact domain owners.

    I have several domains and I use a separate email address for my whois records (separate from my home and business addresses). But I don't monitor emails to that address because it has become completely filled with spam. I just delete all mail to that address.

    But that, of course, means that any legitimate attempts to contact the domain owner are lost as well. I could try and filter it (either manually or with software) but the ratio of legitimate email to spam on domain registry emails is thousands to one, so it's really not worth my time.

    So, aside from any privacy concerns, the public availability of email addresses on whois records in effect renders them useless as contact information.

  9. Correct contact information is required by sa3 · · Score: 3, Insightful

    How can you prove that you own the domain (if needed) if the contact information is invalid?

    What would you do if your registrar goes bust?

    All of this information doesn't need to be exposed in the WHOIS database though.

  10. Set up TLD for individuals by flakac · · Score: 5, Insightful

    I don't agree with the author's conclusions. Any person registering a domain name in .com is explicitly saying that they are a commercial organization, hence there should be no expectation of personal privacy. The solution is to set up another TLD explicity for individuals, since .org, .net and so on are not really appropriate either. It is necessary for all .com registrations to have valid and public registration info available, without this the level of fraud would be even worse than it is today. I have no sympathy for anyone who registers a .com domain name, and is not actually representing a business.

  11. Can be useful... by muffen · · Score: 4, Insightful

    I see many posts with support for removing the personal information. I have seven or so domain names registered under my name with my real email address and information, even though it's my second email account to which I expect SPAM. Trust me, I do get spam to that email inbox due to the whois database.

    However, I work for a company where it is sometimes necessary to track down owners of domains and report them to the appropriate authorities. Even though a lot of people fake the information, the whois database has come in handy more often than not.

    Another good thing, for myself atleast, is that I have gotten offers on some domain names I used to own. I am guessing they got the email address from the whois database, as I hadn't used the domain in question at all. I managed to sell it for quite a bit more than I bought it (it was a four digit sum, but still way more than I paid for it).

    I am slightly split on this issue. I don't want my personal information in there (and faking is not an option for me, I want to stick to the rules), but I want to see other peoples information. Guess there is a tradeoff somewhere along the line.

    Anyways, just wanted to point out that the WHOIS database can be extremly useful and/or helpful sometimes.

  12. Re:How else... by gmack · · Score: 4, Insightful

    Uhh No changing this would cause problems for those who actually USE this information.

    There is nothing to say you need to put clues to your gender into the domain info. Put in a fake name if you want.. use your work email address.. use a PO BOX and a pager as long as you can be contacted without too much trouble it's all good.

    Anyone who thinks this info needs to be removed from the public needs to have their head examined.

  13. Re:UK WhoIS by farnz · · Score: 4, Insightful
    I know that American bashing is fun for us Europeans, but it's not so much about catching up, as about taking a different view.

    We have always taken the view that private individuals have a right to secrecy, and that those individuals should make an effort if they want some data published. The USA has taken the opposite stance; people have a right to reveal information, while keeping it secret should take effort.

    In an age where data processing is always manual, the USA had it right; stopping gossip is hard, and there's lots of work involved in revealing information. Further, the more you wish to reveal about someone, the more work you have to perform. Automated data processing has pushed the cost of this work down to the point where it is easy to reveal lots of potentially harmful information in one go.

    Basically, it's wrong to look at the Americans as catching up on this one; they took a fundamentally opposed view to us, and it's still not clear who's got the better system (although I prefer the European one).

  14. A good reason to need public WHOIS info... by waxdaddy · · Score: 3, Insightful

    Need the WHOIS info, and here's why...

    A few months ago, I purchased quite a bit of money in CD's from an Internet site. It's a business, but it's a proprietorship run by one person. I never received the CD's and the guy stopped returning my emails. I had paid him via PayPal, and the ridiculously short PayPal complaint/insurance period had run out, so I couldn't get my funds back.

    The guy has no contact information other than an email on his site. (And don't play me for idiot...This is a big music site and I've successfully purchased there before.)

    So...I wanted to send him to a collection agency. Several warnings to him went unheeded, so I went about trying to track down his personal information.

    And I ended up on netsol. It referred me to GKG.net, another registration company. I went on the WHOIS and the guy had NO information whatsoever. Every field said nothing.

    So I emailed GKG.net and told them that when collection proceedings began, we would be asking them for this guy's info. They emailed me back that it's their policy to have updated and correct information in the WHOIS database. They emailed the guy and gave him 48 hours to provide it, with the threat that his site would be shut down.

    A day later, all of his information was up. I had a name/phone/address. I sent him to a collection agency based on the only place I was somewhat easily able to obtain information.

    Damn good reason to keep WHOIS info open. If people don't want to give out their home addresses, then they should rent a P.O. box for $20/year. If they don't want their names public, then I can only imagine either a) unwarranted paranoia or b) that the person shouldn't have on the web whatever it is that they have on there.

    WHOIS helped, and the guy went to a collection agency.

    -SD