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JetBlue Gives Away Passenger Info To TSA?

Old Ben Franklin writes "In September of 2002, JetBlue Airways secretly gave the Transportation Security Administration the full travel records of 5 million JetBlue customers. This sensitive travel data was then turned-over to a private security contractor for analysis, the results of which were presented at a security conference earlier this year and the analysis then posted on the Internet." This comes after Wired News's recent article on this matter, explaining that "...the proposed government system to prevent terrorism by color-coding airline passengers according to their risk level will be tested using old passenger itineraries from JetBlue", but quoting a TSA spokesman as saying that "currently only fake passenger data was being used."

2 of 343 comments (clear)

  1. Dear Racial Profiling Advocate, by clambake · · Score: 4, Informative

    You are ignorant. I'm not being rude, I'm being honest. Profiling is less secure then random sampling. It's mathematical FACT.

    The reason it is less secure is because it's hackable. By that I mean, if you can reverse engineer the algorithm they use to determine who is to be searched, you can break it. All you would have to do is go a few hours early for your next flight with a pen a paper and sit in front of the gate. As you sit there you tally who gets searched (what do they look like, what are they wearing, etc.) and who doesn't. Do that for a month and you now have all the data you need to find the "perfect" terrorist.

    For example, if you see that white teenage girls almost never get searched, then your next recruit will be a naive white girl you meet at a sorority mixer. She'll bring in the weapons for you and boom, you have your next terrorist attack, and it's much less probable that you'll get caught.

    A random sample, even despite the 12 year olds and grandmothers, is inherantly more secure becuase you can't find a way to guarantee that you won't be searched with the right racial candidate. It is impossible to reverse engineer.

  2. RESPONSE FROM JETBLUE by Anonymous Coward · · Score: 4, Informative

    OK, I wrote a letter to David Neeleman and recieved this in response. I thought it was a nice gesture, and personally I like JetBlue. Every airline has its weakness' - most don't make a big fuck up like this though.

    CUT CUT CUT

    Thank you for writing to me so that I have an opportunity to apologize
    to you personally and set the record straight.

    Most importantly, JetBlue has never supplied, nor will supply, customer
    information to the Transportation Security Administration, or any
    government agency, unless we are required to do so by law -- not for
    CAPPS II or for any other purposes, whatsoever.

    However, I regret that, more than a year ago, we responded to an
    exceptional request from the Department of Defense to assist their
    contractor, Torch Concepts, with a project regarding military base
    security. This project had no connection with aviation security or the
    CAPPS II program and no data files were ever shared with the Department
    of Defense or any other government agency or contractor.

    We provided limited historical customer data including names, addresses
    and phone numbers. It DID NOT include personal financial information,
    credit card information, or social security numbers.

    Torch further developed this information into a presentation, without
    JetBlue's knowledge, for a Department of Homeland Security symposium.
    We regret that this presentation included the personal information of
    one customer -- although the customer's name was not used. Again, we
    had no knowledge of this presentation until two days ago and we were
    deeply dismayed to learn of it.

    The sole set of data in Torch's possession has been destroyed; no
    government agency ever had access to it. With Torch's help, we are
    continuing to make every effort to have the Torch presentation with the
    one customer's information removed from the internet.

    This was a mistake on our part and I know you and many of our customers
    feel betrayed by it. We deeply regret that this happened and have taken
    steps to fix the situation and make sure that it never happens again.

    I am saddened that we have shaken your faith in JetBlue but I assure you
    personally that we are committed to making this right.

    Sincerely,

    David Neeleman

    Chief Executive Officer