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Red Hat Posts Its Best Quarter Yet

wrinkledshirt writes "Anybody remember the days when the naysayers said you couldn't build a viable business model centered around open-source software? After Red Hat's 2nd quarter report, well, insert(&mouth, FOOT); is all I have to say. Okay, okay, the hubris of a Linux zealot aside, the numbers look pretty good. Revenue for the quarter was $28 million, with net income at $3 million. You'd think SCO's blathering would have damaged them, but they're actually up the last couple of quarters after posting some net losses in previous quarters." Kudos to Red Hat. They must be doing something right.

38 of 355 comments (clear)

  1. It's the distro I use by ODD97 · · Score: 3, Interesting

    But I haven't paid for it. I'm still using the demo account.

    Sure, it doesn't act like "real" Linux for a lot of things, but it's very painless to install and very easy to run. It's almost to the point that a non-geek could run it.

    And sure, they haven't directly contributed much in the way of new code, but they're been a big cash cow for a number of project developing groups.

    Go RedHat!

    --
    The emperor is naked.
    1. Re:It's the distro I use by innosent · · Score: 5, Insightful

      Exactly, it may not be a person's favorite distribution, but RedHat has done, and continues to do a lot for Linux. Personally, I use Gentoo, but I'm happy to see a company succeed that puts as much legal, economic, and coding effort into Linux as RedHat does. It seems like RedHat and SuSe are behind a lot of good media coverage, and are usually the first ones to step up when needed (SuSe in Europe, and RedHat in North America, like in the SCO case).

      Sure, they sell a free product, but what they're really selling is updates, pretty manuals, and their continued commitment to Linux, and support. Without RedHat and SuSe, Linux would probably be three years behind where it is now, and you wouldn't see as many companies switching to Linux, and as many Linux stories in the news.

      --
      --That's the point of being root, you can do anything you want, even if it's stupid.
    2. Re:It's the distro I use by minus9 · · Score: 5, Insightful

      "And sure, they haven't directly contributed much in the way of new code"

      Yeah Redhat and its employees like Alan Cox have hardly contributed anything!

  2. Doesnt surprise me one bit. by HanzoSan · · Score: 3, Interesting



    I think the old model of selling products is dead anyway, its dead in the music industry, its dead in the software industry. Theres only so much software you can sell to people, what? You think Microsoft's model would work in the third world? You are wrong.

    Redhat actually has a better long term model, a service model which will work despite the changes in economy. The service model basically says, take our software for free, but if you want help using this software, sign up for support.

    This will work great for Operating Systems, Microsoft could easily give away Windows and charge for support, antivirus, upgrades, etc. China is now moving toward Linux, when big governments such as these move toward Linux, this means the revenue stream grows x10, government has the money to buy support, and they are the kind of customers who cannot afford to make mistakes and are likely to buy support.

    School systems also are the type of customers, businesses I think at least the small to medium sized businesses can use the support, the large businesses can hire their own experts.

    --
    If you use Linux, please help development of Autopac
    1. Re:Doesnt surprise me one bit. by torpor · · Score: 3, Informative

      Sorry to say this, but selling software is dead. There is no money to be made in it. ;)

      --
      ; -- the corruption of government starts with its secrets. a truly free people keep no secrets. --
    2. Re:Doesnt surprise me one bit. by hamster+foo · · Score: 5, Insightful

      Redhat's business model is certainly a success but with Microsoft posting $8.07 billion in revenue and $1.92 billion in net income, it's pretty ridiculous to say that selling software is dead. I'm sure record industry numbers would probably support that their industry while in a slump isn't exactly dead either. Both business models have a place and are not mutually exclusive.

      On another note, large corporations probably do more to support Redhat's business model than any of the other entities you listed. We have contracts with vendors for just about every product we use. Yes, we also have "experts" on staff, but vendors are called on quite a lot to deal with issues with hardware and software.

      --
      - b
    3. Re:Doesnt surprise me one bit. by Anonymous Coward · · Score: 4, Interesting

      I think the old model of selling products is dead anyway

      95% of all software companies disagree, including giants like IBM and Microsoft. Considering the number of "support only" companies veruses the number of companies that sell both software and support wouldn't you say so?

      Redhat actually has a better long term model, a service model which will work despite the changes in economy.

      Think again my friend. If the economy TOTALLY went down the crapper Red Hat could be supported by dirt cheap armies of people who have used Linux for years. That and well, the source is out there so it's not too difficult to hire a couple coders and fix things yourself.

      and they are the kind of customers who cannot afford to make mistakes and are likely to buy support.

      First, I have heard Red Hat's support is horrific. Like it or not that's what people tell me. Second, if you can't afford to make mistakes, hire your own coders and sysadmins. What's easier, to sue someone and hope you win or fire a coder who breaks your super duper mission critical system?

      You have some truly "pie in the sky" ideas about how things work these days and how they'll work in the future. I appreciate your ideas but some of your statements are ludacris.

    4. Re:Doesnt surprise me one bit. by hamster+foo · · Score: 3, Informative

      Here is the report those numbers come from if anybody is interested. Forgot to include a link in the previous post.

      --
      - b
    5. Re:Doesnt surprise me one bit. by minus9 · · Score: 5, Funny

      Yes. Any company smaller than Microsoft and that doesn't have several billionaires on staff must be considered unsuccessful. I find your ideas fascinating and wish to subscribe to your newsletter.

    6. Re:Doesnt surprise me one bit. by clontzman · · Score: 3, Insightful

      Before you get too excited, so does Apple:

      For the last quarter:

      Research and development: $120M/7.8% of net sales

      Selling, general, and administrative expenses: $299M/19.4% of net sales

      That includes some non-advertising, retail-related expenses, but it's almost 3x as much. All those commercials ain't cheap.

      Not that I'm saying that it's a bad thing -- I'm just saying that's it's probably true for pretty much any company.

      Source: Apple's 10-Q

  3. What's terrifying by Anonymous Coward · · Score: 5, Interesting
    • Red Hat has a profit of $3 million this quarter
    • Microsoft has so much money they can afford to just randomly toss off $8 million this quarter as a random aside just becuse dropping that money into keeping SCO afloat might generate bad PR from one of their competitors.
    Implication: It is more than twice as profitable in the short term to become Microsoft's random lackey and wait for bribes from them than it is to make a useful, worthwhile product that competes with Microsoft.

    Is this a sign of a company with too much power? Nahhhhhh....

    1. Re:What's terrifying by TheRaven64 · · Score: 5, Funny
      Linux Sucks! Open source is evil! The GPL causes cancer! GNU is un-{nation of your choice here}!

      Can I have $8 million now? (Yes, I have principles, and yes, I know exactly how much they're worth...)

      --
      I am TheRaven on Soylent News
    2. Re:What's terrifying by Pharmboy · · Score: 4, Interesting

      It is the job of the IT industry to enable their customers to do new things that weren't possible before, but also to make doing existing things cheaper.

      The fact that there's less money to be made from selling software is good news for the economy. (Roughly speaking, there are exceptions..) They should be spending their money on business intelligence, not on infrastructure that is roughly speaking "solved".


      Nice point. Cheaper software makes it easier for small businesses to grow, and large businesses still need the support and tech's to impliment this software, so they hire, spend, develop, and contribute (via GPL). Anything that lowers the cost to start up and grow a business is good for jobs, good for the economy, good for consumers who now have more choice in the market place.

      Personally, I have a few rhn $60/year basic accounts (and they just gave me one for free). I also have servers that do not have the service yet but still benefit from it. It is nice to contribute toward the success of open sourced software in a small way, but more importantly, they offer a killer service that pays for itself in the first month or two.

      Being able to update several machines while I am at home, in a web browser, has allowed me to manage twice the servers. We use older servers, and tend to run ONE service on each box. Each box is configured as a backup server for another server, so we have great fallover protection. rhn is pretty stable and reliable. In almost two years, I have never had a problem with any updates it installs. You can even install and uninstall software remotely.

      They have done a few things I didn't like, like cutting off support for 6.x and 7.x too fast. It WAS dumb of them to allow their certificate to expire, causing a problem where everyone had to manually download and install two RPMs for up2date.

      But I can speak as a satisfied customer, overall. Their lowest tier of support (Basic Entitlement) is offering value and a very good service for many of us.

      --
      Tequila: It's not just for breakfast anymore!
  4. I use Redhat myself by HanzoSan · · Score: 3, Insightful



    I'm very pro Redhat, they make the best version of Linux in my opinion. Gentoo seems interesting but ridiculous to setup, Debian is too old and would require I upgrade every component after I install it, Redhat is easy to install and fairly up to date, its also easy to upgrade.

    I dont very much care for the RPM system, I hate dependencies, I dont really like everything about Redhat, but it works so I use it.

    Redhat has contributed new code, they are doing a good job at improving functionality. RPM while I dont like it does improve functionality, Up2date while I dont use it does help newbies, and bluecurve which I dont really like does make Linux easier to use.

    --
    If you use Linux, please help development of Autopac
    1. Re:I use Redhat myself by digitalunity · · Score: 4, Informative

      For a RedHat user, you sure don't seem to like much about the way it's set up. You sound like a hands-on, technically inclined person. IMO, you should consider Slackware if you decide to try anything else. It is by far the most stable of all the distributions out there and if you know anything about the workings of Linux, you will find it very easy. All of the packages are up to date and easy to install.
      I don't personally like RPM either, so rpm2tgz is my friend. It does include RPM if you ever need it though. The BSD style init scripts are easy to configure. The file placement scheme is very well thought out, making modifications, program install/updates, whatever a breeze. The distro setup program is very easy to use making package selection a no-brainer, as well as setting up networking, pretty console fonts, whatever else you need.

      For anyone who want's to get into the inner workings of Linux and really understand what's going on 'under the hood' so to speak, Slackware is a good place to start. It's easy to use, yet flexible enough to get real work done. What more could you ask for?
      </plug>

      --
      You can't legislate goodness. Let each to his own destiny, by will of his freely made choices.
    2. Re:I use Redhat myself by croddy · · Score: 5, Insightful
      both debian and redhat have their advantages. I run both redhat 9 and debian unstable at home and am highly satisfied with each of them.

      redhat is very easy to install and configure, is mostly up to date, and security patches come out very quickly. given (basically) any intel/amd style hardware, I can usually get a redhat system booting within an hour with little tinkering. it includes the redhat-config-foo lineup, which make major system setup tasks very convenient; however, for the most part, redhat's configuration files and scripts are not 'managed' by the distribution. redhat also has a tendency to heavily patch some portions of the distribution (for example, the kernel and gnome/kde).

      debian is far more difficult to install and configure (and the stable distribution is pretty old), but once done, updates and configuration are as simple as apt-get and dpkg-reconfigure -- switching to unstable will put most of your system ahead of redhat. the apt repositories are extensive -- for example, installing ardour on a red hat system will require quite a bit of hand-compiling and tweaking, but under debian it's nothing more than 'apt-get install ardour-gtk', with all the dependencies automagically computed and installed as well.

      personally, I have abandoned up2date/RHN in favor of apt-rpm. the apt-rpm repositories *are* much smaller than the debian repositories, but they are a superset of redhat's own updates, and they include a lot of other things as well. for those who don't need/want a redhat support contract, apt-rpm provides much the same functionality as up2date, but without leeching off redhat's servers to get bugfixes and upgrades. an advantage to apt-rpm is that many, many 3rd party applications are available as RPMs -- and these don't tend to stress the RPM system as much as unofficial .deb's do.

      they're different distributions with different purposes & I'd say each is the best in its class. kudos for a great 2nd quarter!

  5. 28 million ain't bad but.... by dood · · Score: 4, Insightful

    ... that's what Microsoft or Oracle make in a week. I don't think the OS business model is quite there, yet. ;)

    1. Re:28 million ain't bad but.... by GauteL · · Score: 4, Insightful

      Why not? Why does one have to earn millions of dollars each day for anything to be viable?

      Red Hat have said this themselves before. They do not believe that they will ever be a cash cow like Microsoft, but they think they can make a pretty decent living for a number of people. Why some people bought into the idea that they would take over from Microsoft beats me.

  6. Ok that's one. by MisterFancypants · · Score: 4, Insightful
    On this thread, there seems to be a lot of speculation going on about how OSS business models can be successful based on the success of one company.

    I have no specific opinion on how viable Open Source software sales can or should be, but a sample size of one success is hardly scientific proof that it is a viable business for others to get into...

    1. Re:Ok that's one. by Jade+E.+2 · · Score: 4, Informative
      Well, there are more companies than just Red Hat trying to make money off of Linux. Off the top of my head, I can name Transgaming, Suse, Mandrake, VA Software, Loki, Corel, and Lindows. I'm sure there are more, but I'm tired and very sick right now. But just using those companies, it's a pretty scary picture.

      Mandrake, Corel, and VA Software are all losing money. It's particularly impressive just how proud VA is that they've only lost 3.7 million in the first quarter this year, as opposed to the 9.8 million they lost first quarter last year. And you can't exactly claim it's starting losses either, all 3 have been around for years.

      Transgaming doesn't have financial information on their site, but they're a tiny (20 employees according to this June article) private Canadian company. While that's great for those 20 people, I don't think selling access to freely distributable software and asking people not to distribute it is really a scalable business model. Lindows is apparently another small (they claim 50 employees when trying to explain why they charge for click-n-run, who knows if it's accurate or not.) private company.

      And Loki... You know.

      SUSE may be the only other major profitable company there, I can't really tell since they also don't list financial information. (At least, not on their English site, and not that I could find on their German site with Babelfish.)

      So, out of 8 Linux companies, one is (maybe 2 are, if SUSE is good.) large and profitable, 2 are small and private, 3 are large and losing money, and one already went bankrupt. Still not enough to really mean anything, but not quite as happy a picture as just considering Red Hat.

    2. Re:Ok that's one. by rmohr02 · · Score: 3, Informative

      You mention some good points, but there are many companies making a profit off of open source software other than Linux. MySQL, IBM, Trolltech, Intel, and Dell are just a few (yes, I realize some of these companies make money in other ways as well, but they all report their open source-related activities to be profitable).

  7. They need smarter vendors by jsse · · Score: 5, Funny

    We, along with many other companies around here, have serious enterprise deployment of Redhat Linux and Oracle, thanks to their Redhat+Oracle enterprise initiatives.

    However their vendors don't seem to catch up with trend. I got many calls this week from a ASL sales asking for some clarification to our order:

    "Are you sure you don't need Arcserve for Linux for your tape drive?...dar? oh tar...tar? I really think you need Arcserve for schedule backup....cron?...."

    "Are you sure you don't need GEAR PRO for your CDRW drives? I believe you need it for writing some CDRW....I don't think there's any CDRW burning software bundled....what cdrecord?...."

    "Are you sure you don't need any antivirus sof"

    *DIALTONE*

  8. Re:Thank God for Debian! by WindBourne · · Score: 4, Insightful

    Better than debian existing is the fact that you have a choice to choose from.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  9. Re:How to make money with Open Source by jsse · · Score: 5, Insightful

    I know it's just a joke, but RedHat really makes some serious contribution to the community. First it's a distro of its own from day one, rather than a straight fork from other distro; Second it constantly contributes back to the community with their huge development teams; third their keep bunch of maintainers(e.g. Alan Cox) well-fed so that they could continue with their contribution without worrying about their morgage. :)

  10. Full figures here by dipfan · · Score: 5, Informative

    Red Hat's SEC filing is here and show, among other interesting facts, that RH has $307m in cash in the bank, which is more than enough to pay for the lawyers to fend off SCO.

    In many respects the six monthly figures are even better: a move from a loss of $6.3m in net income to a profit of $4.8m. Sure, a drop in the bucket compared with MS, but you've got to start somewhere.

  11. Selling Free Software by Dancin_Santa · · Score: 5, Insightful

    Someone else mentioned that the selling of Free Software is somehow an affront to the people writing Free Software. They are probably modded down to -1 Flamebait by now.

    They are wrong. When someone writes software and releases it under the GPL, they have set free another piece of software. It is really the most beautiful thing you could do for a piece of software, in fact. Without getting into the whole debate about whether it makes sense to anthropomorphize ideas and code by saying the overused phrase "Software wants to be Free", I will just sidestep the issue and say that as a moral developer I believe that software should be Free.

    I didn't always feel this way. I used to think that software that I wrote belonged to me as a result of my thinking about it and transcribing my thoughts into Emacs. But this is wrongheaded thinking, and I was shown so by the FSF. It boils down to the fact that once I release my code from my brain it ceases to be mine. Whose is it, you ask. Well, if it doesn't belong to me, then it certainly can't belong to you either. It exists on its own as a Free entity.

    Software makers use the artificial method of copyright to recapture this software and to claim ownership of it. This is not unlike the slave traders of old. I would go on here with the slave trader analogy because it is so completely apt, but experience in this forum shows me that most people here who claim to believe in the ideals of the Free Software Foundation simply do not understand the goals of the organization nor the fundamental reasons behind the movement.

    So why is selling Free Software okay? Free Software cannot sell itself. It is an inanimate object and thus needs a broker to handle transactions for it. The broker can be as simple as a roommate copying a CD ISO or as involved as a complete corporation dedicated to distributing and supporting the software. Because the software is Free, it can go anywhere and do anything, but of course it needs someone to help it along.

    Selling Free Software is good for Free Software. It is nothing more than a person or company taking a small fee for introducing the Free Software package to a new friend.

  12. Re:SCO Case by bobintetley · · Score: 3, Interesting

    You'd think SCO's blathering would have damaged them

    You would think, but I think the SCO case has actually done more good than harm. Why? Listen to the publicity SCO are putting out - they are complaining that Linux is too good, it has all these enterprise features normally found in proprietary UNIX and their products and services can't compete with Linux-based companies out there offering similar services.

    I can just see IT managers out there going "has it? can it? It'll save me how much? I want some of that!".

    How many more business people have heard of the Linux and free software as a result of this?

    No publicity is bad publicity as the saying goes...

  13. Re:How to make money with Open Source by hdparm · · Score: 5, Insightful
    This is load of crap.

    There are very, very few companies that contributed to Linux and open source in general as much as Red Hat did during last decade. In code, money, advocacy and jobs.

    You suck. So does moderator(s) who think(s) every post that contains ??? is funny.

  14. Re:How to make money with Open Source by j3110 · · Score: 4, Informative

    Hey, that's just not entirely true.

    IBM released a lot of their own code into the Linux kernel, and they've released other great products like Jikes, JFS, Eclipse open source out of their own pocket.

    RedHat has Alan Cox on staff, and a few of the drivers and a lot of utilities for Linux have been written by Redhat.

    A lot of the software that Redhat distributes they aren't really involved in, but they aren't selling Linux anyhow. They are supporting Linux. By giving companies a safety net of support, they have switched a lot of people to Linux. This means more general software and hardware support for Linux. Before Redhat, you had to buy specific hardware in order to get it to work with Linux, but now pretty much everything has a Linux driver. If nothing else, they've at least got the support up for Linux enough that people will release specs for their hardware to people willing to right drivers.

    --
    Karma Clown
  15. kudos? maybe, but not for making money by Anonymous Coward · · Score: 3, Interesting

    Cowboy Neal wrote:

    " Kudos to Red Hat. They must be doing something right."

    Uh, because success is measured in dollars, right? In that case: kudos to Microsoft. They must be doing something right. Kudos to Enron. They must have done something right. Kudos to penis-enlargement spammers. They must be doing something right.

    "Making money" is not necessarily the same thing as "doing something right." Redhat may or may not deserve kudos - that's a separate issue - but if they do, it certainly isn't for having a bank account.

  16. Re:How to make money with Open Source by Anonymous Coward · · Score: 3, Insightful

    Why would anyone invest heavily in open source development when there are lots of people doing it for free?

    Because no one wants to do the shit work that you still need to do to make a system "Enterprise" ready.

    Since Redhat and IBM doesn't make the software they can't guarantee any "quality assurance".

    Yes they can, and they do. They have a QA department that runs QA testing on software which they subsequently ship. Just because its Open Source doesn't mean you can't QA test it.

    Support is an low-largin, low-salary business, not a growth-area.

    If its not a growth area, whats with the growth of Redhat?

  17. OT: So, how is SuSE doing? by ivi · · Score: 4, Interesting


    Does anybody happen to know how SuSE
    - with its "demo-mode" CD-ROM d'load
    (only...) is doing, ie compared with
    RedHat, financially?

    TIA

    1. Re:OT: So, how is SuSE doing? by Anonymous Coward · · Score: 3, Informative

      SuSE also allows FTP installation of its latest distribution. It is a common misaprehension that they only supply "demo-mode" CDs.

    2. Re:OT: So, how is SuSE doing? by hughk · · Score: 4, Interesting
      Suse is a German public company limited by shares (AG), but it isn't stock exchange listed so the accounting disclosure rules are negligiable. Unless they decide to list there is unlikely to be more information and the high tech market sector is dead.

      German corporate taxes are painful so the tendancy is to minimise profites. When Germany's Neuer Markt was alive, companies could pay taxes according to their books filed under German law (HGB) but publish results according to IAS or US-GAAP. The tax man was held at bay by the agreements that supported disclosure in the Neuer Markt. Now there is no such segment and the tax man is very hungry - so any figures published will understate profits.

      However, from the word going around, Suse aren't doing at all badly. They have always gone for a more corporate image which makes them appealing to big business. RH's hacker culture counts against them on this even though they have been very successfully climbing up market.

      --
      See my journal, I write things there
  18. Re:SCO Case by Cooper_007 · · Score: 3, Interesting
    I don't know what came over me, but for some reason I chose to RTFA. Sorry.

    to say it has not affected us would not be accurate; we continue to spend a lot of time with customers around this. Those who are sitting on the fence are using this as an excuse to continue to sit there

    It's rather silly to deny that it's costing them revenue, but I suppose it's a sign of a good business when they manage to deal with it and still post a profit in the process.

  19. Re:Maybe RedHat can teach Mandrake by jgisclon · · Score: 5, Insightful
    Two totally different products. Red Hat's cash cow is selling support to enterprises that use RH mostly on servers.

    Mandrake is an end-user desktop distro, primarily. Selling support is not going to be a viable model for them, and with ubiquitous broadband and CD burners, selling boxed CD sets is a tough route to go as long as they make a free-as-in-beer distro.

    Given their position, I think the careware "Mandrake Club" is about the only thing that will work for them unless they decide to follow SuSE and cease to make free isos available and rely soley on retail CD sales.

  20. SEC filing by glassesmonkey · · Score: 3, Funny
    • SECURITIES AND EXCHANGE COMMISSION
      • FORM 8-K
      CURRENT REPORT
      PURSUANT TO SECTION 13 OR 15(d) OF
      THE SECURITIES EXCHANGE ACT OF 1934
      • Date of Report : September 18, 2003

      • Red Hat, Inc.

    • Sales to approximately 26,000 subscriptions
    • ???
    • Gross margins increased to 74% (profit)
  21. Why the bigger numbers? by Pros_n_Cons · · Score: 4, Interesting

    Some things I'm about to say might be alittle harsh but Slashdot needs to take its medicine.
    First does anyone remember when Redhat9 came out, a huge selling point for them was that you could beat the rush and get RH 9 a week early if you signed up for support? An aweful lot of people signed up for that (including myself) . so many infact it ended up killing thier servers speed to something around 5k. But guess what. Slashdot posted bit torrent within the first hour happy to offer non paying customers a better solution. So how many people will be buying support this time around do you think? Not as many I'll bet.

    If Slashdot is always talking about morals and doing whats right with everything from patents to software. Why can't they allow a company that has argueably did more or atleast as much for linux then any other single company to earn a buck for just one week? Thats all folks. It's time we start showing as a community that we're not just a bunch of freeloaders, anarchists & hypocrites.

    --

    -- "of course thats just my opinion, I could be wrong." --Dennis Miller