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Have You Personally Used an Honest Head Hunter?
Haacked asks: "As a software manager, I've tried using recruiters and head hunters to find qualified employees. My experience is that used car salesman feel like paragons of integrity, in comparison. It seems their interests never lie with the job applicant, nor the company. However, I once read that some recruiters do act with integrity and actually care about the people they are trying to place. The book suggested finding a head hunter who is interested in a long term relationship with you (not for the commitment-phobic) and will serve more as a career counselor, attempting to find a position that meets your goals. Seems to me that establishing a long-term relationship with fewer as opposed to screwing people over in volume would make good business sense to garner repeat business. Have any of you ever worked with any firms you felt represented your interests well?"
Unfortunately, most head hunters do not get paid for employee retention or satisfaction, and simply earn dollars for every body they bring through the doors. As such, there's no incentive to ensure that things work out in anyone's best interest.
Ideally, long term employee satisfaction & retention should factor into the payroll equation.
Yes, I know of at least one honest headhunter. I've known him for years. He found me a good job as a sysadmin at a nice company a few years ago. He worked hard to get me there, but I ended up not taking the job (for reasons to complicated to go into). But even though he had put in a lot of time setting the deal up, he was very understanding when I turned it down.
What's more, he didn't hold a grudge. Six months ago when I was looking for a change of scenary, I applied for a job online. It turned out Vince was the headhunter, now working for a different company himself. He not only remembered me by name, but recommended me highly to the client (which turned out to be the same company he works for), and I ended up getting the job.
A month ago, a friend of mine was looking to get out of a sinking ship himself. I gave him Vince's number, and in three weeks Vince not only found him a job, but found him something that fit him well. In this economy? I was floored.
So yes, they are out there. You just have to look around a little.
I have had both good and bad luck with head hunters.
Some warning signs of a bad one:
1) The headhunter says things like "This is the best developer I have ever talked to." or "You'll want to hire this guy immediately" or "I have ten people perfect for the job you're offering"
2) The resumes that the headhunter gives you are fully of typos and gramatical errors. Not only doesn't the applicant care enough to fill it out, but the headhunter didn't care enough to review it.
3) Headhunter says "Even though he doesn't have the experience you said you wanted, I know you'll love him".
Good signs when talking to a headhunter.
1) FIXED RATES!!!! Most headhunters get a percentage of the salary of the person coming in. There incentive is to get you to hire the most expensive guy, whether he is qualified or not. Fixed rate headhunters just want to keep you happy so that you come back.
2) They do full pre-screening interviews with technical questions before forwarding any resumes.
3) When you reject a candidate, they try to find out why so that they don't make the same mistake twice.
Overall, I think that the right headhunter can be a great help with recruiting, but always understand that there interest is in placing candidates with you and not necessarily that the candidate fits.
Rob
I write code for an HR group at a large company, and I can tell you why. Companies don't want to weed through the 300 resumes they get for one position. Quite honestly, they don't have the time. So they trust (at their own peril) a recruiting firm to handle the legwork for them, and narrow it down to a reasonable number.
For that, they don't mind paying a fee. It does save time and money for the company. Unfortunately, they can get screwed on that deal by a flesh-pimp-headhunter. That will only happen once, though, and most companies (at least this one) won't deal with that agency again.
Saying Android is a family of phones is akin to saying Linux is a family of PCs.
I actually have someone I work with fairly regularly who seems genuinely interested in helping. Of the handful of people I've used for headhunters, this one definitely stands out above the crowd. (er... if anyone is looking for a Data Warehousing job in the midwest, I can put you in contact... :-)
But I'm not sure it matters... you can pretty much get headhunters to do what you want by following a few simple rules:
First, remain independant -- don't agree to use only one Headhunter and, in fact, make it clear that whoever you use has no right to submit you for a job without your permission. You can maintain control this way, which leads us to:
Second, take what you want, leave the rest alone -- make it clear what you're looking for in a job and don't accept anything else (up to the point you can afford it). Headhunters make money by getting you to agree to work, so they'd rather be a bit annoyed with you and spend twice as long finding you a job than losing you as a client completely. As long as a headhunter is willing to call you up, you have the possibility that they'll be the one to find your perfect job, so you don't want to alienate anyone, but that's tough to do since they're on commission (all the ones I've seen).
Thirdly, demand open contracts -- this is the only one that's not completely trivial to negotiate. Many headhunting companies have policies that they will tell you the percentage off the top that they're skimming. Rates vary, of course -- I've seen 10% and 50%... still, if the money's right this may not be important to you. Most companies will agree to tell you, and in some cases, you can get a better deal going with someone's competitor. Lots of the jobs on web search engines are the same job posted through various employment agencies, so you may be able to get more money for the same job from someone else. Having this rate disclosure helps prevent that, and it also gives you a bit of a bargaining chip if you turn out to be really good in the position.
Just using those three rules, I think you can convince yourself that whoever is offering you jobs is at least somewhat likely to find something you'll accept. And for the most part, even if you can't stand your headhunter, that should barely affect your job once you're signed on and getting paid. While I like that my agent calls me up or takes me out for drinks now and again, it's not worth losing much salary over.