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Suing Your Customers: Winning Business Strategy?

Posted by michael on from the history-lesson dept.

Cobarde Anonimo writes "The Knowledge at Wharton has an interesting text about the RIAA strategy of suing its customers. As Wharton legal studies professor G. Richard Shell writes below, this same tactic was tried 100 years ago against Henry Ford. It didn't work then, and it won't work today."

1 of 395 comments (clear)

  1. We blame the lawyers, but... by Jerf · · Score: 5, Insightful
    You know, we all blame the lawyers but it's this:
    If I'm in a situation where I have no choice but to retain counsel, I sure as hell want an attorney who is going to win on my behalf, not fight fair. Once a matter ends up in the courts, the gloves are off.
    that's the real problem.

    If this attitude wasn't pervasive ("win at all costs!"), we wouldn't have scummy lawyers. The scummy lawyers are just providing the services we want.

    There are some things more important then "winning". In fact, there's a lot of things more important then winning.