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MS Dissatisfaction High, Users Consider Switching

chriscooper1470 writes "Almost two-thirds of respondents to a recent InternetWeek Reader Question said they are dissatisfied with Microsoft software, and 41 percent of respondents are at least thinking about switching away from Microsoft software. Only 28 percent of users responding to the poll described themselves as satisfied Microsoft customers. There are some great comments at the bottom of the article discussing why people voted the way they did. My favorite quote: 'At the end of the day, I still wish we had a viable alternative. There isn't one -- yet. We'll keep looking.' - Sure."

2 of 815 comments (clear)

  1. Re:Lack of alternatives by BWJones · · Score: 4, Informative

    The fact is there are really no alternatives for most people.

    B.S. Sorry to be so abrupt and crude, but this is simply not correct. There are many alternatives out there including OS X, various flavors of Linux, etc...etc...etc...

    Macs are expensive,

    Again, this is a popular misconception. If you are talking the local grey box manufacturer, yeah, you can probably get a $499 PC, but it will not have many of the features that the brand name boxes will have or the software. Generally you get what you pay for and with Apple products, you get a quality product with features that really do make a difference. Also at the high end, Macs often are cheaper to purchase. For instance, the OS X workstation I am typing this on right now was a full $900 cheaper than an equivalently configured Dell box and OS X provides a much more productive environment. In fact, for our lab which historically has been Wintel based, every new computer purchase in the last year and a half has been a Mac. The other thing you should know is that Macs have a lower total cost of ownership, require less maintenance, are more reliable, and make folks more productive.

    and it's hard to find a good x86 box with Linux preloaded

    This unfortunately in some cases has become true with Dell backing off their Linux push at Microsoft's urging. However, there are other companies out there bundling Linux in.

    Until reliable, powerful PC's with alternate OSes and applications suites are easily obtainable,

    Go here.

    --
    Visit Jonesblog and say hello.
  2. Users don't care about the OS by Decaff · · Score: 3, Informative

    The fact is there are really no alternatives for most people.

    This is false. Sit a novice user in front of KDE3 and Open Office on a machine that has been sensibly set up and they will find a familiar interface and will face few cross-training problems. The paradox is that users who are more 'highly trained' tend to find non-MS systems problematic - novices just go ahead and use the system.