Microsoft Office 2003 - Reviews, Overviews, Issues

securitas writes "The first users of Microsoft's Office 2003 are weighing in and the response is mixed. The new Outlook has received a favorable response, but the mantra seems to be there's little reason to upgrade unless you absolutely need the new features. Meanwhile, Bill Gates dismissed the open source competition. One of the new features - self-destructing documents - seems to have caused some confusion, because 'Microsoft says the new feature is not designed to remove all traces of a file' and MS spokesman Mike Pryke-Smith says, 'The message will still be in various places', so emails will not cleanly self-destruct. A related issue is the permissions technology called Information Rights Management, which may shut out Mac users. PC World has a detailed review of Office 2003 which sums things up well."

Comments

A symptom of a greater problem.

[eidechse]

Software, or digital content, doesn't wear out. Even if a company could produce a perfect piece of software, office suite or otherwise, it'd be detrimental to do so under current business models. "Software as service" subscriptions could address this, but customers don't seem to go for it. To keep revenue coming in customers have to be convinced, cajoled, or forced into upgrades.

OK, none of this is news to anyone...but what are some viable commercial alternatives? The Open Source model tends to favor charging for support/service, one time charges for feature creation/customization, and donations; micropayments for content has been tried; and Macromedia and Adobe have had success with a "free-to-view pay-to-create" model.

The current "artificial upgrade" seems unethical and possibly doomed. Are traditional business obsolete in the digital arena? What's next?