fMRI + Marketing = Consumer Control?

anonomouse writes "NYT magazine has an interesting article on the use of neuro-imagery in marketing. Best (old) quote: 'Half of the money I spend on advertising is wasted, but I don't know which half'. Good, bad, whatever? Does this bode well for job opportunities for the new crops of cognitive systems graduates? Most importantly, what does brain state tell us about behavior, if anything?"

Comments

just make a decent product that actually works

[kaltkalt]

...and if people need it, they'll buy it. Advertisers need to quit trying so hard to lie, deceive, and manipulate people. Then they need to all kill themselves in the most painful way possible.

Just make a friggin product that does what it's supposed to do, works well, and doesn't break after 90 days. Word of mouth is the only legitimate form of advertising, and you have to earn that through the merit of your product... you can't buy it.

More than 1/2 their money is being wasted here...

[Qeyser]

fMRI is a great research technique -- I've worked with it for years -- but I think that zealous companies that want to find the best way to tickle comsumers' brains are going to be pretty disappointed in fMRI as a marketing research tool. (And at $400+/hr, their disappointment is going to cost them . . .)

What these companies want is to be able to look at a scan of someone viewing/thinking about their product and to then be able to say, "Aha, he really wants this!", or, "She is debating on whether shee needs this," or even perhaps, "This product makes him feel secure."

That's bullshit -- its mindreading -- and given what we know about the brain and the signals that can be read in an fMRI, it can't be done. Perhaps one day, far in the future, something like that will be possible. Right now, though, people are still debating what exactly it means (in terms of neural activity) when you see a brain region "light up" in an fMRI scan. And even if we could know how exactly fMRI signals and neural activity relate, there's still a /vast/ dearth of knowledge about what various brain areas actually do, what they represent and how, etc. Maybe one day neuromarketing will pay off, but I honestly don't think it will be any time soon.

-q

Doesn't change cunsumers

[vishakh]

So many studies are done about consumer behavior and advertisers' tactics and, yet, consumers behave exactly as they did before. For example, research by Elizabeth Loftus at UCI has shown that advertisers like Disney routinely implant memories into us. In one of her studies, subjects even believes that they had seen Bugs Bunny at Disneyland. Even after this was widely reported by the media, Disney ads have stayed the same and are still as likely to "fall prey" to them.

Obviously, the benefits to advertisers and consumers are quite asymmetrical from all this research. Advertisers can actually refine their techniques and perhaps learn new ones. Consumers, on the other hand, may be a little more educated but they certainly are more easily seduced. While this is not absolutely bad and may even be good in some ways, the fact remains that with increasingly power research tools like fMRI mentioned here, the potential for corporations to absolutely manipulate us increases. I'm sure that things will work out in the future, as they have always done. However, research into "defenses" against memory implantation, et al does need to be conducted.