Microsoft Audits UK Council To Prove Cost Effectiveness
A Masquerade writes "When Microsoft's market position was threatened by projects within the UK government evaluating open source solutions, it chose an interesting way to fight back. Computer Weekly has a piece by a Microsoft manager explaining they're paying for an external audit of the IT services for a specific UK local authority, Newham Council, to provide a cost justification for Windows and Office on the desktop, as opposed to an open source solution. The Register comments that 'if Microsoft succeeds in holding on to Newham, it will have knocked a considerable amount of wind out of the pilot schemes before they've even kicked off properly.'"
99% of the users were using Windows. The last 1% of h4rDc0r3 Linux "hackers" were causing 20% of the disruptions.
You can bet that if one could get rid of 99% of all users in one fell swoop, support staff wouldn't be as necessary.