Nokia's N-Gage - Savaged By Online Opinion

Thanks to CNN for their column discussing how the Internet has changed the way 'bad' products are viewed, with reference to Nokia's N-Gage 'mobile game deck'. The columnist argues: "Ten years ago you might have quietly withdrawn [an 'awkward' product] from store shelves", but times have changed: "The Internet provides an instant, widespread referendum on products... And the Net crowd, for obvious reasons, tends to eye high-tech products. But the things that do get interest, usually negative, watch out." He then gives the immensely popular, N-Gage-related Side Talkin' site as an example of this backlash, quoting a Nokia spokesman as saying of the site: "It's better to have some reaction than no reaction at all."

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