Security Affecting Microsoft's Bottom Line
kidlinux writes "The Globe and Mail has an article discussing the impact of viruses and security flaws in Windows. Apparently Microsoft has bounties out on virus writers. 'The campaign reveals just how much of a threat to Microsoft's bottom line security flaws now represent.' The effects of various worms and security issues are becoming visible in financial terms - having to deal with the security issues keeps Microsoft from closing new deals, and governments and businesses are starting to look at the alternatives, such as Linux. 'For the first time, it seemed, flaws in Microsoft's software were translating into flaws in the company's business model.'"
The article says that Microsoft need to put a priority on customer satisfaction. Is that really possible? Over the years, my experience with Microsoft is that they pride themselves on being a "take no prisoners" and "shoot the wounded" type of company, always looking forward to the next challenge, never taking time to fix and support older products. When I once asked when some severe bugs were going to be fixed in one of their current compilers, I was told that they were never going to be fixed, the programmers had already been reassigned to the next big project. From a bottom line point of view, it made sense, but it showed a total disregard for their customers.
Mea navis aericumbens anguillis abundat
Is it really easier or more cost-effective to change the world than to change your business practices?
Well, it seems to work for the RIAA...
0 1 - just my two bits