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Companies Move Away From Cubicle Culture
Makarand writes "According to this Mercury News article companies are
freeing employees from
their cubicles to save on corporate real estate costs. By eliminating the
need for offices for thousands of employees they are reducing their building
needs by thousands of square feet.
Employees now work in shared areas or from home or elsewhere outside the traditional cubicle.
Those who prove to be unproductive when they have to share space with others risk getting fired. This trend is expected
to accelerate
as wireless technologies are making workers more mobile and capable of working from anywhere.
About 13000 of Sun Microsystems' 35000 employees working in Santa Clara (CA) currently lack offices."
just for being antisocial? I think that we now know why Bill Joy left! Some of the best geeks I know are antisocial miscreants who given a project and deadline will outperform 5 of their peers but who do NOT want to have to deal with others on a minute by minute basis, they can basically handle weekly update meetings and the like but they would HATE to be in them all the time.
There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
Treating employees increasingly like cattle doesn't serve to help workplace productivity at all. The culture went from people having their nice productive office, to sharing an office with 2-4 other people (in the same 15'x15' room), to cubicles, and now to not even having a workspace? How can that be productive when you don't even know where you're going to be working for the day?
Yes, I think this is a Good Thing (tm). I experienced that working in a shared room, improves creativity. It happens quite a lot to me that I'm stuck at a problem, and after discussing it with a colleage we find a solution together. Now, I think that if you're working in a cubicle, you'll have less contact with your colleages due to the wall borders, and therefor will lack some sort of shared creativity.
Of course, there's the risk of workers losing productivity, but I think we have to face it: we're there to work, not for fun talks.
In need of reliable and affordable server monitoring?
"Freedom" from cubicles means freedom to work under constant observation of the overseers.
I hate working in the open. We have an open-plan office because internal walls (and indeed, dividers) are expensive. Nobody has a cubicle. The CEO has his own office.
The noise and interruptions are hurrendous. I am working from home two days a week now because it's impossible to get things done at work.
The general noise level from the other areas is unacceptable. I know we are also guilty of making a racket, I'm not saying we're perfect.
But when I'm in the guts of the server side, and we have a very complicated core server component, I don't want to be interrupted every five minutes by laughter, walk-ups, casual questions from co-workers. Team player bullshit or not, I'm there to engineer a fast, reliable, robust component. When I'm interrupted a lot, my defect rate (number of tickets at 'Defect' level entered against me per release symbol) goes up. Really up. A lot of people wear headphones to block out noise, but there's evidence to suggest that if the brain's cultural centers are engaged, engineers don't make creative leaps. I think this is true.
Plus, as you may know, creative work is usually performed in the psychological state of 'flow', which is intensely focussed concentration. It takes 20 minutes of hard concentration to get into 'flow' and then you can be snapped back out of it instantly by a question or a ringing phone.
I would LOVE to have an office. I would even share it with two other engineers, provided I could pick them.
Hell, I would love to have a cubicle, actually.
The ergonomics of offices and the human aspects are well discussed in Peopleware, but if you don't think you can make change in your organisation, don't read it because you'll be left depressed at how offices are *supposed* to be run.
Who said anything about anti-social ?
Some of us like to be able to concentrate in order to get work done, and find it difficult to switch off from everyone around us. It's just too easy to get distracted by all the conversations around you, joining in when you feel like it.
Seems to me that anti-social people might have fewer problems being distracted.
It's just the latest management fashion. Instead of senior managers using intelligence and common sense to work out for themselves what is a good, productive environment, they just follow the latest fashion that everyone else is talking about.
Give them another five years, and the fashion will be back to individual work areas, with some separation from others, so people can be "more productive".
... the way using nothing but Microsoft software "promotes choice."
I'm incredibly lucky to work at a company where I -- not as a manager, but as a regular ol' code monkey -- have my own office. Cubicles suck. Open space environments suck even worse. I know; I've done both in the past, and never will again if I can help it. The "old paradigm" of the office became the standard for corporate work because, guess what, it works. Just about every change since then has served to increase worker stress and decrease productivity.
The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
Maybe in a web design firm, or a consulting company, but if I have a really thorny technical problem, I'd far rather have one anti-social genius than a full team of developers who give great meeting. :p
My ADD doesn't affect my ability to write software - I'm a damn good programmer. It affects my ability to filter out noisy distractions and movements in my peripheral vision.
If an factory worker were required to work on a slippery floor, he could legitimately complain that the environment limited his productivity, not his own inherent disability.
And as for paraplegics, If Cambridge (or is it Oxford?) didn't supply wheelchair ramps, would it make sense to fire Stephen Hawking? In fact, how about people that can't work in the rain? Should the building have a roof just to accommodate them?
Pavlov wouldn't be so famous if he'd used a can opener instead of a bell.
I work at home, and have off and on for a long time.
I hate it!
I do have a dedicated "office" room, but the space isn't the issue... it's that there are no people around. Or if there are, they are here to socialize.
I think it's a Good Thing on some very deep level to be around other people while working, at least some of the time. Programming for twelve hours straight without seeing another human being tweaketh the mind in harmful ways.
Since I work for myself, there's not much I can do about it right now. However, as soon as Profit allows, I will rent an office somewhere and arrange for others to share it, even if they aren't working for me.
Oh yeah, and I need a cute secretary...
This Like That - fun with words!
Anything that does not have to be done onsite in the office can be outsourced to India and China and elsewhere.
so eventually it all could go over there, leaving a twisted dried up hulk of an economy behind in the USA. When you take 500,000 high paying jobs and ship them overseas, you may have saved the companies big bucks. but you have also reduced the market for your high price goods by that much.
Do this enough times, and you get a situation like you saw in manufacturing in Detroit. When was the last time you heard stories of the incredible economic opportunities in Detroit (even if things have improved somewhat after 30 - 40 years).
Manufacturing says they are doing this to increase efficiency and reduce costs. Efficient systems are not always robust, because you tend to eliminate redundancies. Redundancies give you your backup capabilities. Efficient systems tend to be more vulnerable.
And so it is with businesses.
But in the meantime, instead of building and maintaining their prize market, they drain it like parasites...
"It is a greater offense to steal men's labor, than their clothes"
On the other hand, having hotel offices for the person who comes in everyday, works 9-ot-5, ... is dumb. And I doubt many companies would do that.
How about four lone social outcasts barricaded in offices independently working on different pieces of a project, be it top-down or object-oriented design or what-have-you, that are neatly integrated by a manager/project coordinator? There's plenty of effective ways to manage a team that don't necessarily require socialization.
I'm one of those roaming Sun employees now and it actually seems to work quite well. In addition to the JavaCards that lets employees log into a SunRay and work from any Sun building, most of us have laptops that can be plugged into the network - Most Sun locations offer wireless too - when we need to sync code or check corporate email and such, while still allowing us to work on them without having to physically be in a Sun building. I've tried working from home as well as in a public library with free Net access for laptops, both with much success.
My team still meets weekly for lunch discussions but the rest of the time we use IM and email - with the occasional cellphone call - to communicate quite effectively. Today's generation of young University kids grew up on IM so they will have little difficulty adapting to using it over face-to-face contact with co-workers.
I have had an office, an "open space" desk and a cubicle. I love the office and the cubicle, but I truly hated my desk that was stuck in the middle of the floor. See, programming requires a lot of thinking, especially at the early stage of the development. Whenever I was writing something on a piece of paper or tried to concentrate on thinking, at least one person would stop by and ask something. Then there were certain managers who loved to get a progress report update everytime they went past my desk to get some coffee. Then there was a tech support dude (Level 1) talking on the phone for hours and hours a day.
Most of these people were doing their jobs and I had nothing against them; however, with time the unwanted interraction became a royal pain in the rear. I could cope with the tech support representative because he was was aware of his impact on the "free space" people. Unfortunately that was not true for a couple of women from the sales department...
On my opinion, the best way to improve efficiency is to have a relatively big office with several people whose job is related. I remember sharing an office with a dude from India. We got along pretty well and concentrated on our tasks while helping each other.
I think this move could be very good companies and communications, but for people with ADD/ADHD this is all very bad. An open environment leads to extremes in distractions. People moving about, people talking, speakers blaring (headphones only rule needed), top-level and upper management weenies watching production - all this would drive a person with ADD/ADHD to insanity (and/or unemployment).
As a person that deals with the rollercoaster ride of ADD/ADHD, I would like to see a 'compromise' solution. Keep the top-level management (Pres, VPs, CEO, etc) in offices (just shrink the offices), move the upper-level into cubes, eliminate middle-management, and push groups into group-centric open environments. Groups could move cube partition walls as needed. Leave some 'isolation tank' cubicles (high walls with extra sound dampening) available for people with ADD/ADHD.
As for the wireless 'shared' space - great idea, but where do you put your paper? Forms, documentation, books, etc. all the usual paper that you may need for work needs to be stored somewhere. I suppose you could dream of a paperless office, but I doubt most offices could pull that off effectively. Maybe I'm just 'old school', but my CYA work requires print-outs (since I cannot email these items to a home address). Still, great to see corporations working with wireless.
I don't care how productive or geekily intelligent someone is. If they can't communicate effectively or deal with other people, they have no place in most workforces.
Yeah, people without good social skills are scum! They should NOT be allowed to earn a living, in fact, they should be shot in the streets like the loathesome dogs that they are!
Jeez, what the hell are YOU doing posting on slashdot?
Not everybody performs well in the same environments. Some people work better alone, when they are left to their own devices, while others need to be in a team where they can share their skills with others.
Its blind and stupid for a company to force all of its employees to submit to one form of work or the other. What they would do, if the decisions weren't made by idiots, is that they would have the social people work in groups to augment their productivity, and let the loners do their projects by themselves to keep them productive too.
Anything else is shortsightedness that borders on nazi human ressources management.
And how is discrimination based on social skills any different from discrimination based on race, sex, religion, or right-handedness?
"Unpopular people need not apply"? Will they have you bring your high-school yearbook as references?
You can't take the sky from me...
Never mind the fact that workplace ergonomists consulting with the PHBs are way more into following trends in their own field than in actually noticing what are the needs of employees who will be working in their designer environments. They fail to examine whether certain team members are more productive working in solitary and interacting with others only at the weekly meetings, while others actually are more productive in a common team space. Individualisation is the keyword, but workplace ergonomists fail to understand it.
Software is not supposed to be about how to work around a useability issue. - Ken Barber
Then find a job with an environment that suits your needs. Don't force others to adapt to you, because like it or not, you're the odd man out: not them. (See Darwin.)
They had, now the idiot boss is following the trend-of-the-week and changing the rules on them. They are going to loose many of their best elements, and end up loosing a lot (see Darwin).
The color of your skin, or the god(s) you believe in will have no effect on your ability to perform a job function.
What if your job has you workin on sabbat? What about low blood sugar during ramadan? There are plenty of factors that affect productivity.
Being friendly, charismatic, and relatively good-looking had done far more for me than my IT skills ever have or ever will.
Well, that says it all. Really.
Have fun enjoying your pasasitic life, brownnosing for your salary. Fortunatly its going to be very funny when your office is full of incompetant people socializing with each other and nobody's doing the job : )
You can't take the sky from me...
My company relies largely on IM for communication,whether from home or in the office. Most of the programmers don't even have and "office" phone in their workspace. I like it this way, although I find it strange that in the settings I have been placed in with this company in the three years I've been there (cube - very short lived, office with three people, office with two people) we tend to be averse to communicating verbally even with our office mates (the people who share the same room with us).
I've lost count of the times I've asked someone to relay a message because the person I was trying to contact was not at his/her desk only to be told email him or IM him when he gets back. YOU'RE SITTING RIGHT THERE FOR CHRIST SAKE!! Is it really that hard to turn around and say so and so was looking for you?
I think the social effects of IM as a primary communication tool is something we ignore all too much. Programmers, as a geek species in particular, tend to be somewhat solitary people. The added convenience of not having to talk to someone face to face only makes these habits worse IMHO. Sure, it's great for productivity. I get a massive amount of work done just from the benefit of not having to talk to anyone. I can answer and instant message by touch typing without even thinking about it (especially in linux as opposed to finding the window in the start bar in windows which distracts me greatly), but there is more to everyone's heirarchy of needs than just being productive.
Cutting off the sociable ability of being able to physically converse with someone face to face is something we should not let deteriorate without consideration. I can go for hours (at least 4 at most 6) without even using my vocal chords. I, for one, think this is a very dangerous trend.
The english language is in beta. It's evolving but has not yet reached a level of usability.
I think the real group to blame in situations like this is management. Supervisors and middle management love to be able to keep tabs on their employees so they like to have them grouped together (physically or virtually) so that they can keep an over-head on what is being produced and in what (timely) manner. If management could develop a means of sorting out the social from the introverted then they would have a truly cohesive workforce. I personnaly beleive think-tank work practice is the best because of a tendency for creative criticsm and a more reliable means of levying out ideas that aren't feasable. However, a lot of your loner types have a tendency to put out qualtiy work simply because they AREN'T there to socialize. They have a goal, they have 12 hours to reach it and that is what they do.
If management could simply grasp the concept that their employees are individuals, they could mold the workplace to suit everyone so that issues like this wouldn't occur. If you like working at home, work at home, you work better in a group then so be it, and if your that "hermit" who works best alone though wants the interaction of at least BEING there then that could work as well.
When I was in Special Projects for a while I saw all these situations occur. I had employees come to me complaining that they didn't feel productive at home, that they needed the interaction of fellow employees (at least available) to have criticsm readily available. I also noticed that we in management didn't meet those needs. As a result people felt less cared for and lost affinity with their employer. Once we instituted a means for personal preference to become a factor in our employment and dispersal capacities, we notice a significant increase in productivity.
"This is the value of a summer spent and a winter earned"
Add that to firing people who don't work well in the new system (hm, sounds like an excuse for a targetted RIF if you ask me), and it's an all around lousy way to do business.
7 November 2006: The day Americans realized corruption and incompetence weren't addressing 11 September 2001
Not wanting to work in fishbowl does not indicate a lack of social skills. I have no problems talking with my coworkers, aranging conferene calls to solve problems, etc. I consider many of my coworkers at least aquaintences if not friends.
But at the same time I need some privacy to get some actual work done without hearing 10 other people chatter about what they're doing. Plus it's just a question of basic human dignity to not always be under obvservation/monitoring.