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Australia's Largest ISP Redefines Spam

cpudney writes "According to this article in NEWS.com.au, Telstra BigPond, Australia's largest ISP will monitor its customers' e-mails and suspend the accounts of users suspected of sending spam, viruses or denial-of-service attacks. Under changes to its Acceptable Use Policy, BigPond will investigate cable and ADSL Internet customers sending more than 20 e-mails in a 10-minute period, and BigPond management "may suspend the (user's) account while the customer is contacted" if they are suspected of sending spam. Previously, BigPond's definition of spam was held to be 400 messages sent over a 15-minute period and now it's changed to 20 e-mails over 10 minutes. Internet Society of Australia president Tony Hill said BigPond's new definition of spam was very restrictive and he was concerned the limit had been set too low for legitimate e-mail users."

4 of 304 comments (clear)

  1. More slashdot sensationalism by Steve+'Rim'+Jobs · · Score: 5, Informative

    Quote:

    Under changes to its Acceptable Use Policy, BigPond will investigate cable and ADSL Internet customers sending more than 20 e-mails in a 10-minute period, and BigPond management "may suspend the (user's) account while the customer is contacted" if they are suspected of sending spam.

    It doesn't say anywhere they they will suspend your account if you simply send 20 emails in 10 minutes. All it says is they may investigate users who do, and may suspend their account upon further investigation. I really don't see a huge deal with this, and there isn't any plausible reason to get angry with this policy if it is followed properly.

  2. Wait and see by SEE · · Score: 5, Informative

    It's not like there's an automatic suspension for exceeding the limit. They're just advising that 20 in ten minutes is the level that now prompts them to look more closely at. If they aren't stupid about it, it shouldn't be a problem.

    Admittedly, that's a big if, given that it's Telestra that we're talking about, but . . .

  3. Shouldn't be a problem in that case by KU_Fletch · · Score: 5, Informative

    They're only going to investigate those people, not disable their accounts. If they look at it and see that they sent legitimate messages because they just pop on to send e-mail, they'll be find and their ISP will move on. At least this should make the net big enough to actively catch spammers eariler.

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    It's not stupid. It's advanced.
  4. Re:Oh telstra you dorks by bernywork · · Score: 5, Informative

    If you read a little better, this is only for ADSL and Cable customers, why they would read offline (Unless they have a notebook or something) when on ADSL or Cable it doesn't matter if they are online or not?

    On top of the previous posters comment regarding it only being investigated and not an automatic immediate suspension.

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    Curiosity was framed; ignorance killed the cat. -- Author unknown