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CD-ROMs Failing In Win2k & XP Boxes?

jptechnical writes "I have an interesting hardware/software development brewing. I have a friend with a computer shop down the way and he has had a rash of nearly a dozen Win2k & XP boxes come through with disabled or missing CD-ROM drives. They work in DOS, and are bootable, but are either disabled, not functioning or simply missing in Windows' device manager. Does anyone know of a virus that may be causing this? I cannot find any common vector from system build to software installed or anything. MS says reformat, but where's the fun in that? What resources aside from MSKB and google searching do slashdot readers use for troubleshooting strange problems?"

5 of 116 comments (clear)

  1. Resources? by GuyMannDude · · Score: 0, Redundant

    What resources aside from MSKB and google searching do slashdot readers use for troubleshooting strange problems?

    Why, "Ask Slashdot", of course! Hell, oftentimes people just skip the first two resources you listed and just go directly to option #3.

    GMD

  2. Re:My 'common vector' by chaidawg · · Score: 0, Redundant

    Your Mileage May Vary

  3. I wanna know too by TwistedKestrel · · Score: 0, Redundant

    Sorry I don't have anything constructive to offer on this situation, but I'm watching this to see if anybody finds anything. Something just came up to me the other day and asked for help with this, describing the exact same problem. Also he told me that he got jerked around by HP tech support for a while before he gave up on them trying to figure out the issue :P.

  4. Site suggestion by notyou2 · · Score: 0, Redundant

    What resources aside from MSKB and google searching do slashdot readers use for troubleshooting strange problems?

    I have a site I visit regularly that tends to have helpful advice. They even have a dedicated section for asking such things.

  5. Re:"Common Vector"? by Profane+Motherfucker · · Score: 0, Redundant

    Such a statement is indicative of a phrase whereby which the author intends to share that he or she cannot find a common cause to the situation.

    In other words, a more academic way of saying: I don't know why the fuck this shit is doing this.

    Or, I can't find anything in common.