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Sun to Offer Support for OpenOffice.org

An anonymous reader writes "NewsForge.com [ed. note: Newsforge and Slashdot are both part of OSDN] is reporting that Sun announced today they will offer both free and for-pay support for OpenOffice.org. The story says the cost will be about the same as that it is charging for StarOffice, the proprietary cousin of OO.org."

14 of 201 comments (clear)

  1. Re:Good News!! by line.at.infinity · · Score: 5, Funny

    This is good because now Open Office will compete with Microsoft Office on *every* level.

    Are you saying that MS Office also provides free tech support? Even to those who haven't paid for MS products? If so, there should be more people taking advantage of this.

  2. Re:Just by star then? by penguinoid · · Score: 5, Funny

    Re:Just by star then?

    In Corporate America, they teach you how to spell "buy". Misspelling "buy" is an unforgivable crime. Buy, buy, buy. Buy from us. From U.S.

    --
    Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
  3. Re:Office suite support? by overbyj · · Score: 3, Funny

    You need support for an office suite because people undoubtedly will call and ask "Where is that paper-clip thingy? I need some help from it."

    Sad but true.

    --
    No trees were harmed in the composition of this; however, numerous electrons were inconvenienced.
  4. Re:Office suite support? by neiffer · · Score: 2, Funny

    That's funny, because always wanted to call Microsoft and ask them "how the hell do I get rid of the damn paperclip?" :)

  5. Re:Good News!! by Anonymous Coward · · Score: 3, Funny

    "Are you saying that MS Office also provides free tech support?" Yeah that stupid paper clip guy doesn't cost anything at all.

  6. Re:Good News!! by cfuse · · Score: 5, Funny
    lots of companies will only buy wares that have support, even if they never get the support itself.

    I always laugh when Microsoft issues a end of life/end of support statement - I can never tell the difference between their support and their lack of support.

  7. Re:Good News!! by frodo+from+middle+ea · · Score: 2, Funny

    Oh yeah, the time i spent trying to figure out how to disable him was priceless.

    --
    for the last time people, I am "frodo from middle eaRTH", not "middle eaST".
  8. Re:Newsgroup support. by jrockway · · Score: 2, Funny

    No, it's because if you can't figure out OO.org by yourself (click the disk to save!!!), you're not going to be using usenet. Even I stick mostly to mailinglists and web-based forums (slashdot!), and I can do more with my computer than OO.org :D

    --
    My other car is first.
  9. Re:OpenOffice Problems. by shadowofdarkness · · Score: 2, Funny

    2.6.0-test12 You would think that someone from the future would have a faster computer. Or is time travel a new feature in test12 since I would upgrade for it. but really I wish that trolls stop using stats like that and non excistent kernels for a computer and at least try to make it believable.

  10. So what's the big deal? by paul248 · · Score: 5, Funny

    Sun already offers support for all life on earth.

    1. Re:So what's the big deal? by trinitrotoluene · · Score: 2, Funny

      So what you're saying is, Open Office is finally stepping ito the light?

      --
      boom boom boom
  11. Re:Good News!! by Zork+the+Almighty · · Score: 3, Funny

    This is good because now Open Office will compete with Microsoft Office on *every* level.

    I don't think anyone can reasonably compete with Microsoft when it comes to annoying office "assistants".

    --

    In Soviet America the banks rob you!
  12. Re:now to show this to..... by marko123 · · Score: 3, Funny

    I know you are angry, but please leave tapioca pudding out of this.

    --
    http://pcblues.com - Digits and Wood
  13. Re:Sun to offer support....... by Anonymous Coward · · Score: 1, Funny

    this is where the honest money in the IT business should be made: Support, Support, Support.

    Actually, this may be where Sun Support (SS) can make some dishonest money off of New OO Users (NOOU).
    NOOU: Hi, I'm having trouble with this Open Office thing.
    SS: Oh? What exactly is the problem?
    NOOU: Well, in the spreadsheet program I can't figure out how to copy the contents of one cell down to several cells below it, short of copy and paste.
    SS: Have you looked through all the menus?
    NOOU: Yes.
    SS: And you cannot find an answer anywhere?
    NOOU: No. That's why I called you.
    SS: (Aha, now I have him). Well, unfortunately Open Office doesn't have that feature (as far as you know, noob), but Sun's Star Office does, along with several other features that Open Office lacks. And you can order your copy of Star Office for only $79.95.