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Progeny To Offer Support For Red Hat 8.0 and 9
zerocool^ writes "In a previous story it was noted that Progeny would offer support to Red Hat 7.2 and 7.3 customers facing an End of Life deadline of 31 December 2003. Progeny has updated their 'transitional software' offerings to include support for Red Hat 8.0 and 9 for $5 per month, per machine. This is great news for IT folks who are faced with the choice of a new OS or abandoned 1-year-old software."
MS has stopped support for their old stuff and nobody can help. When Redhat stops, other companies can step forward and help (hopefully, even profit).
I prefer the "u" in honour as it seems to be missing these days.
Since all heavy-duty nerds (that could handle mostly every kind of problem) have moved from RedHat (newbie distro) to Debian (zealot distro) it's pretty hard to get decent help on harder RedHat problems.
That's completely false.
Meanwhile, who would pay for user support when all you need is /join #debian on irc.debian.org, ask your question and at worst get redirected to the right RTFM.
This support is more about updated packages than someone at the other end of the phone. RedHat's planning to stop releasing security fixes, errata, or new feature (like new hardware support) RPMs for these distributions. You absolutely need those to run it well, whether you buy them from someone or build them yourself. Building them yourself would be a lot of work. Progeny feels there's enough people who want to buy them from someone to make a profitable service out of it. So they're offering one.
Actually, RedHat's CEO said in a recent interview that this was profitable. They just want to focus on the enterprise market, which is where the big bucks are. Progeny's picking up their scraps, I guess.