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Legal Recourse Against Spammers You May Know?

xrepete asks: "I have been getting spammed by a legitimate company for the last five months. I have gone to their site to ask to be removed, and sent several e-mails to various address asking to be removed from their mailing list. I have been totally ignored. We all get spam from individuals we can't identify, but what recourse do we have if we actually _can_ identify them. I've heard that it is illegal for a company to not allow you to opt-out of marketing spam, but I can find any information about how to go about it." This was last touched on over three years ago, but recent events have shown that the new spam laws may have better teeth. Are there other things we can do to curb the e-mail abuses of the companies we do business with?

3 of 101 comments (clear)

  1. Charge them! by shfted! · · Score: 5, Insightful

    Charge them a series of escalating handling fees, starting at $5 and moving up to $5000 per message or whatever you feel like (don't be too unreasaonable). Give them one week before you start charging.

    Send them written notice by both regular and registered mail. If they accept the registered mail, they cannot claim ignorance of your fees. If they deny the registered mail, then you have done your best to inform them of your rates.

    When you send your bills, give them a time limit to pay them. If they do not pay you, take them to small claims court for the total amount they have not paid.

    Good luck! (And of course, IANAL)

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  2. Re:c'mon by littlerubberfeet · · Score: 5, Insightful

    You sir, are an ass.

    Someone goes on vacation for 6 months, and returns to find 35,000 emails in their inbox. 200 spams a day is normal for quite a few people. Said person gets carpal tunnel syndrome by having to check a box 35,000 times. Said person wastes 9.7 hours deleting spam. (one delete per second).

    NOW, imagine if that person (individual user) deletes spam at the same rate per day. they waste three minutes a day deleting spam. 19.4 hours a year. Now, if there are, say 5 million people with a spam problem that bad (a conservatve estimate) that means 97 million hours are wasted a year because of spammers. 11,000 years of time gone, because of Spam.

    What if that time were spent raising children (as individual users tend to do) or helping kids learn to read? What if that three minutes a day were spent on a few situps? Maybe the US wouldn't have the obesity problem it does today. What if everyone could sit down for three minutes more a day and relax?

    Also, IF those 5 million people were dealing with spam at work, that is 1.5 trillion in lost wages ($15 an hour) in ONE YEAR. Hell, these spammers are costing us more then our national debt.

    I say YES, it is too hard to hit that check box and hit delete.

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  3. Certified Mail by iamweezman · · Score: 5, Informative
    I work for the post office. You want to send it certified not registered. Certified is legal proof of mailing and it is the only special service that you can add to postage that will stand in court.

    I doubt most judges would ignore a registered receipt, but registered mail is for secure mailing (mailing the hope diamond and such), and is not legal proof of mailing.