Slashdot Mirror

← Back to Stories (view on slashdot.org)

Paperless Billing?

Posted by Cliff on from the keeping-a-paper-trail dept.

Bruha writes "Almost all of the bills I receive today have the option to go paperless. I already pay all utilities and creditcards online but have yet to tell them to stop sending me a physical bill even though they heavily advertise the advantages of it. My concern are mistakes they could audit out and claim were not there. Has anyone experienced any problems with paperless billing or are my worries without merit?"

1 of 114 comments (clear)

  1. Don't trust them for reminders to pay by menscher · · Score: 3, Informative

    I've got a credit card (Citibank) and when I went paperless I asked that they email me each month to remind me to pay it. Worked wonderfully for a year or two, and I saved a few dollars on stamps and checks. Then one month they never sent the email, and I didn't pay. They charged a late fee. Fortunately, I log *all* my incoming email, and I could prove they never sent the reminder. They decided to waive the fee THIS time, but if there is a next time I'm responsible. Yeah right. There hasn't been a "next time" yet, fortunately.