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Eye-tracking Study Shows How Users Scan Web Pages

apatrick writes "An article in UsabilityNews.com describes an experiment where Internet users' eyes were tracked while they searched for information on WWW pages from three well-known newspapers. The findings indicated that people learn very quickly where ads are usually placed on web pages, and then they no longer look there. The results also show that users look to the left hand side for navigation menus, and they scan from the middle of the page outward. Such results may be useful for developers wanting to make their pages more usable, or to attract the users' attention."

20 of 62 comments (clear)

  1. Applied Research by 4of12 · · Score: 4, Insightful

    So that's why the big box is placed annoyingly and unavoidably right under the story post here at Slashdot.

    BTW, I predict that widespread uptake of DVRs and the ability to fast forward through commercials will cause similar Innovations to occur.

    Newscrawl style advertisements are coming.

    --
    "Provided by the management for your protection."
    1. Re:Applied Research by idiotfromia · · Score: 2, Interesting

      I haven't seen any of those large boxes at slashdot in a long time since I have added the Adblock extension to Firebird.

  2. And this surprises you how?? by ewhenn · · Score: 3, Insightful

    I am not trolling here.

    Most webpages all have a very similar layout so it just makes sense to begin looking for navigation bars on the left hand side. Why would you start elsewhere? Also most of the 'meat' of a page is in the middle, ie. ads are usually pushed off to the sides, so as far as starting from the middle goes, it just makes sense. People didn't come to see ads, they came to see content.

  3. Redo by Apreche · · Score: 5, Interesting

    I would love to see the study redone comparing users of say IE and Firebird. I think that users like myself who don't see any ads on websites could potentially have different reading patters. I often find myself looking in the top left or center of pages first to look for new headlines and to verify which site I am at. Of course that's when I'm conciously thinking about it and is not empirical data.

    I'm also worried that studies like this may be used to put advertising in different more annoying places in more annoying ways making it harder to block and ignore.

    And if you are wondering how to remove all ads in firebird check this out

    http://www.texturizer.net/firebird/adblock.html

    --
    The GeekNights podcast is going strong. Listen!
    1. Re:Redo by Carnildo · · Score: 3, Insightful

      I'm also worried that studies like this may be used to put advertising in different more annoying places in more annoying ways making it harder to block and ignore.

      They've already got that. The main reason I block javascript-based ads was experience with an ad that placed itself squarely under the mouse pointer.

      --
      "They redundantly repeated themselves over and over again incessantly without end ad infinitum" -- ibid.
  4. Hmm by daeley · · Score: 3, Insightful

    I was going to post a insightful reply, but got distracted by cool flashing ThinkGeek adverts. Ooooh, shiny!!!!

    Seriously though, I was a bit nonplussed to be spoken to by Michael Jordan the other day whilst browsing the Yahoo site. Turns out it was a Flash banner ad for an underwear company, for which the purported greatest basketball player of all time was hawking. Yes, it caused me to glance up, but then it also caused the following sequence: a scowl, an epithet, an immediate drop in my opinion of MJ and the product, and a drop in the likelihood I will either buy the product or use Yahoo as a resource.

    My fear is that as broadband becomes more commonplace, it's not going to mean faster browsing for everybody, it's going to be mean actual commercials on the web. To quote Snoopy: "Blech!"

    --
    I watched C-beams glitter in the dark near the Tannhauser gate.
    1. Re:Hmm by Mr.+Slippery · · Score: 2, Insightful
      Turns out it was a Flash banner ad for an underwear company

      There ought to be a convenient way to turn plugins like flash on and off in the browser. Right now I've made a pair of one-line shell scripts to do it:

      flashon: mv /usr/lib/flash-plugin/libflashplayer.so.xxx /usr/lib/flash-plugin/libflashplayer.so

      flashoff: mv /usr/lib/flash-plugin/libflashplayer.so /usr/lib/flash-plugin/libflashplayer.so.xxx

      I usually have it off.

      I simply can't read a website with dancing animations. I don't mean "I don't like it", I mean that my brain (perhaps because I'm old enough to have done most of my growing up before MTV shortened everyones attention span) can't deal with hyperkinetic images and with reading text at the same time.

      Are you listening, content providers and advertisers? A page with intrusive advertising is not useful to many of use and we will go elsewhere, so less intrusive advertising will be more widely seen. BAM! BAM! BAM! goes the cluestick. Down with Flash ads. Up with AdWords.

      --
      Tom Swiss | the infamous tms | my blog
      You cannot wash away blood with blood
  5. Menu Placement by waldoj · · Score: 3, Interesting

    The information regarding menu placement is very interesting. As a developer, I've long been torn over the side on which the menu should go. UI testing on some of my client's sites has shown that people are more likely to look on the left-hand side,but I've also seen credible studies that keeping the menu on the right-hand side (near the scroll bar) is preferable, because it puts the menu near where the mouse will already be.

    Now that a proper study has been done on the topic, I imagine that I should start moving menus over to the left-hand side of the page. It might be less efficient, but even crappy standards are still standards.

    -Waldo Jaquith

    1. Re:Menu Placement by Carnildo · · Score: 2, Insightful

      Now that a proper study has been done on the topic, I imagine that I should start moving menus over to the left-hand side of the page. It might be less efficient, but even crappy standards are still standards.

      A quick, non-scientific time-and-motion study shows that it requires about 1/3 of a second and a hand motion of less than an inch to move the mouse pointer from the right-hand scroll bar to the left-hand menu at Slashdot. It takes several seconds (but less hand motion) to locate a menu in a non-standard location.

      --
      "They redundantly repeated themselves over and over again incessantly without end ad infinitum" -- ibid.
    2. Re:Menu Placement by SandSpider · · Score: 2, Interesting

      On the other hand, if there's no menu on the left, it'll be easy enough for them to find it on the right hand side. Whereas if you put the menu on the left, then that's always going to pop over your content on a mobile device like a phone. So you should consider whether the menu or the content should hit first on a mobile device for any given application, especially if it's a site that is likely to be visited by mobile devices.

      =Brian

      --
      There is nothing so good that someone, somewhere, will not hate it.
  6. How to disable flash in IE by Goyuix · · Score: 3, Informative

    While not entirely on-topic, I use this little tidbit to disable flash while I am surfing, only flipping it back on when I absolutely need to (like for watching the latest Strong Bad Email)

    HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-44455354000 0}

    Disable Flash:
    "Compatibility Flags" = 0x400

    Enable:
    "Compatibility Flags" = 0x0

    Enjoy your somewhat more advertising free world.

    1. Re:How to disable flash in IE by I+Be+Hatin' · · Score: 5, Funny
      I use this little tidbit to disable flash while I am surfing, only flipping it back on when I absolutely need to (like for watching the latest Strong Bad Email)

      HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-44455354000 0}

      Disable Flash:
      "Compatibility Flags" = 0x400

      Enable:
      "Compatibility Flags" = 0x0

      Mark my words you weenies: Linux will never be ready for the desktop until it's as intuitive as Windows.

      --
      I know god exists. I read it on the internet, so it must be true.
  7. New, from EyeTracker Technologies! by Anonymous Coward · · Score: 4, Funny

    Are the visitors to your website stealing your valued website's content by reading it without looking at the ads? Do you think that pop-ups, whole-page redirects, and flash animations are not getting you the ROI that you need to survive in this cut-throat business? If user experience, consistency and ease of use do not matter to you, you might need our new AdEye system.

    Just demand that users, before they are allowed access to your precious content, install an AdEye USB camera ($199 retail - Windows XP IE 6.0+WMAw/DRM only) and point it at themselves! Our patented NoFoolinMe technology will validate that it is not just a Dilbert doll made to look like a web 'surfer', and then proceed to put up your choice of ads right in their line of site!

    If a so-called 'user' tries to look elsewhere to 'steal' useful information, the ad follows their gaze in Real Time, using our Patented Real Time Ad Aware Eye Tracking IE Plugin Technology (#11233451). If their eyes do spot any potentially useful information, you can rest assured that it wasn't because you didn't try!

    Act now, and receive free the Force-Ad server-side enhancement (patent pending). With Force-Ad, you can replace the entirety of your content with Ads, thus further ensuring that noone who looks at your website will receive any useful information in a timely manner or easy-to-use way, all from the server side that is under _your_ control!

    Can you afford to wait? Call us today!

  8. Good link for industry aggregates by prostoalex · · Score: 2, Informative

    Web Design Best Practices, was a research project to see where the majority of sites place their links, shopping carts, global navigation, search boxes, etc. Unfortunately, the site seems to have disappeared, so the link is Google cache.

    Here's the surviving mirror in Russian with links to the resources in English if you scroll down.

  9. Scroll bar?!? by Vaevictis666 · · Score: 2, Informative
    Yeah but who uses the scroll bar for regular navigation anyways? As I'm reading an article I use either my scroll wheel, the page down key, or the spacebar to scroll the page. Home brings me to the top, End to the bottom.

    Only time I ever use the scroll bar is if I know the approximate location of what I'm lookin for on the page, and even then it's easier (in firebird) to just start typing and find-as-you-type picks up on it. (Note that it's better if you disable the option that only does find-as-you-type for links)

  10. They're smart alright by _iris · · Score: 2, Funny

    The results simply confirm that users have caught on to the basic layout of most web sites, rather than giving insight into the basic instincts of users. Big whoop.

  11. Print Version by Go+Aptran · · Score: 4, Insightful
    I notice that most sites break up a story over 3 or 4 pages to show you more adverts, so the first place my eyes go to is the "print version" icon so I can read the article without having to dodge commercials.

    Although, banner ads appear on the top and bottom of print versions as well, at least they aren't in the middle.

    --

    "Under the spreading chestnut tree, I sold you and you sold me."

  12. Speaking of the scroll bar by jtheory · · Score: 2, Interesting

    I was on a useability mailing list for awhile, and one of the curious tidbits that came out in research was that scrollbars themselves would have been better suited to the LEFT side of the screen.

    Think about it -- most text is left justified; titles and headings start at the left (we read left-to-right, after all)... there's just more data over there if you're skimming. Technically, it would make more sense to have the navigation over there too... but again we're stuck with a standard that can't be changed now without a lot of pain.

    Regarding your actual post... It think you have no idea how many users do not have scroll wheels, or don't use them. Sure, most people you know don't use their scrollbars, but believe me, the unwashed masses are using them all the time.

    --
    There are only 10 types of people: those who understand decimal, those who don't, and, uh, 8 other types I forget.
  13. Applied -- but not to usability by jtheory · · Score: 4, Insightful

    How can they call that "usability" news?
    Sure, like the /. editor said, this info can "may be useful for developers wanting to make their pages more usable" but that sure isn't the point of the article.

    Usability is about helping the user make USE of the website, isn't it? Well, it seems those pesky users are getting too smart for their own good (somehow they're jumping directly to the useful parts!) -- quick, let's figure out how to stop this nonsense!

    Seriously, I know that online advertising plays an important role in funding freely available sites. But on a website that's purportedly all about usability, it blows my mind that they don't even mention the negative impact that an advertising method that *really* catches the users' eyes will have. Those ads are *detracting* from the usefulness of the site; the slashdot ad box right under the story is a little annoying, because you have to scroll past it to get to what you want (the fr0st p1st, of course). Designers need to keep the balance in mind (and it shouldn't be left out of the discussion).

    Personally, when I have to use IE for some reason, I suddenly remember what it's like using the an internet saturated in popup windows and manically-flashing ads... and I can't get through it. I can't concentrate enough to read an article when there's something that simply won't stop flashing right in the middle of the text.

    Sure it gets my attention. My eyes can't stop jumping back to that flashing thing. Sometimes I even go to the advertised website, and submit their domain registrant's info into all available forms. Funny, that probably shows up on their statistics as another big win.

    Google's text links are okay (which is a good thing, since Mozilla won't block those for me!) -- I'll even click one if it looks relevant. That's the future of web advertising, I think.

    --
    There are only 10 types of people: those who understand decimal, those who don't, and, uh, 8 other types I forget.
  14. A company I worked for did this research. by Anonymous+Freak · · Score: 2, Interesting

    WebCriteria (now defunct, bought by another company,) did research on this along with Reed College back in 1999-2000. We had a much larger sample than three daily newspaper websites, and used all sorts of fancy tech to do it. (Cameras linked to computers doing eye-tracking, combined with screen capturing, to match exactly what they were looking at. They were allowed to surf whatever websites they wanted, but we tried to keep them viewing 'commercial' websites.)

    We used this data to write a program that would analyze websites using this data. (So a website that had lots of side menus would be ranked lower, because people tended not to look at side menus that were too long.) Great idea, had lots of big-name customers (Intel, IBM, Microsoft, GM...) but in the end, trying to add extra services killed the company.

    --
    Another non-functioning site was "uncertainty.microsoft.com."
    The purpose of that site was not known.