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Long Term Effects of Outsourcing

simulate writes "There have been several postings about outsourcing and offshoring in the past few weeks. Is outsourcing just a fad? In Outsourcing Programmers is Bad Strategy for Software Companies author Michael Bean compares offshoring to the enthusiasm for Internet startups in the Nineties. He claims that outsourcing programmers is bad for companies not because of the programmer layoffs, but because technology companies lose their capacity to innovate. Offshoring is a mistake when technology companies confuse operational effectiveness and strategy." I don't think the comparasion to Dot Bombs is entirely accurate - the trend to globalization overall has been going on for decades. Still interesting piece.

8 of 628 comments (clear)

  1. Outsourcing Solution Here by swordboy · · Score: 4, Informative

    Business Week had a good article on this a while back. Problem solved. The water will seek its own level.

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  2. Re:It'll get worse before it gets better... by gorfie · · Score: 5, Informative

    From what I've heard, they only did this for their corporate lines... OptiPlex & Latitude. If you call in for support concerning the Dimension or Inspiron lines you will still have a great deal of fun trying to communicate effectively. Of course, corporate purchases account for 85% of their sales from what I read...

  3. A different perspective by GeckoFood · · Score: 4, Informative

    Having just come from a company that was rabildly outsourcing, we saw a different backlash of the outsourcing problem. The execs were outsourcing everything they possibly could, even when it made no sense. However, the company was still not going to be positively improved financially by this happening. What everyone remaining on staff could see is that it would boost short-term profits just long enough for the execs to rape the company with fat bonuses just before bailing out. That's apparently another popular trend.

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  4. fair analysis by Anonymous Coward · · Score: 3, Informative
    the article isn't perfect, but then nothing is. Most software development isn't about innovation and most of the website development is cookie cutter. Like others have said, this type of work should be out sourced. But managing outsourcing is significantly harder than people realize.

    The percentage of development work that is truly innovative is relatively small, but the article is correct. Out sourcing the "innovative" parts of a company is very dangerous and will lead to more problems. From first hand experience, innovation comes from interaction between the developers. Very few individuals can cook up innovation in box all by him/herself. Can innovation happen in an outsourced model? Sure it's possible, but it's going to be considerably harder. This is why companies like Oracle, MS, Intel and others are expanding their divisions in India and china. They maintain tight control because it's not out sourced to another company. Companies can offshore their R&D, they just have to open a division in a foriegn country. For better or worse, that's reality.

  5. Re:It'll get worse before it gets better... by segment · · Score: 5, Informative
    bottom line comes from Pleasing customers Sorry to rain on your parade, but I'm sure there are plenty here who'll differ with you on Dell pleasing their customers. As for outsourcing, those on the Sunmanagers list can definitely vouch on this statement, and I in no way mean to offend anyone. For all the outsourcing going to India, I have to wonder whether American companies are losing more in the long run considering the type of quality of the work of the inexperienced.

    Ok I'm tired so I'll try to explain a bit. The majority of posts I've been seeing on the Sunmanagers mailing lists are often questions as dub as "How do I reebot my e450 thank you Jawalahar!", and that's scary. If I'm saving say $400 for outsourcing but paying $200 in downtime because an admin is a moron, $100 in downtime waiting for the idiot admin to get a reply from a mailing list, where is the savings? $100 you say? What happens if I lose customers while my business is down?

    eg:

    Date: Fri, 2 Jan 2004 14:11:29 -0500 (EST)
    From: Sundaram Ramasamy <sun!!@percipia.com>
    To: sunmanagers@!!sunmanagers.org
    Subject: sendmail mqueue files

    hi,

    Solaris mail server mailq command shows only two request is waiting.

    But /var/spool/mqeue has 81 files, Some of them 1 year old can I delete
    these file?

    Thanks
    SR
    Again, apologies if it seems I' nitpicking but I'm not, I just notice the majority of questions that are for one: easily resolveable to an experienced admin, easily resolveable via googling, are posted by people in countries that American chooses to use for outsourcing.
  6. Bad for US too by Ba3r · · Score: 3, Informative

    Follow this train of logic: If more and more software jobs move overseas, then there will be less drive to join an industry where you are paid a mediocre wage for complex work. Thus there will be fewer students enrolling university programs in the industry, and thus universities will cut back on software departments. Ultimately the very infrastructure of the nation's software industry will be severly reduced. No follow similar logic in the country that was offshored too, and the reverse happens.

  7. Re:Tech Consulting by johnnyb · · Score: 3, Informative

    When talking to a senior J2EE developer at EDS, I was shocked to learn that he hadn't even heard of JBOSS (that was about a year ago). In addition, their UNIX SysAdmins don't always know UNIX very well (they don't understand what Zombies are, and don't understand how deleted files that are still open can be contributing to disk space filling up).

    Yes, EDS should be avoided. It's like they almost try to not be customer-friendly. They require even the most minor changes go through a 30-day change review process. I understand the need for a change review process, but theirs is particularly nasty, and doesn't do a lot of good (noone actually reviews the changes like they should).

  8. Re:At some point.... (karma whoring here) by ControlFreal · · Score: 3, Informative

    See here

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