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Real Launches New Player, Music Store

kforeman writes "You may have heard Real's many announcements today, including the release of RealPlayer 10 with vastly improved codecs, as well as our new Music Store. As a result of the player engine being developed in the Helix community, we're able to offer the benefits of the new RealAudio and RealVideo in in the Helix Player for Linux. We read Slashdot here at Real, especially when the subject of our company or technology comes up, so we know some of you may not have liked recent versions of our player. This release represents a much friendlier direction for us; more options that were 'opt-out' are now 'opt-in'. In developing RealVideo 10, our codec team has been working closely with the Doom9 community, and has been posting updates to that forum (look for references to RV9-EHQ). The tests that have been performed by that community show RealVideo doing quite well against the competition." There's a CNET News article discussing the announcements, including the jukebox's ability to play "secure downloads from the iTunes store", for those looking for another point of view.

21 of 632 comments (clear)

  1. I've got a better idea by Black+Hitler · · Score: 5, Informative

    I'll just stick to RealAlternative, thanks.

    1. Re:I've got a better idea by retro128 · · Score: 4, Informative

      A newer version can be found here, as well as lots of other interesting stuff...Including an alternative QuickTime player.

      http://home.hccnet.nl/h.edskes/finalbuilds.htm

      --
      -R
    2. Re:I've got a better idea by Fourier · · Score: 4, Informative

      Is there a Linux alternative?

      Recent versions of MPlayer can play realaudio streams if you compile with Live library support. MPlayer will even let you save a stream to disk with the -dumpstream flag, which is nice if you want to do timeshifting.

  2. Re:Alternate point of view by Creepy+Crawler · · Score: 4, Informative

    New stripes? I'm just attributing to the prior business decisions of Real.

    Real Player went as far to collect your name/dob from web fields.
    R. Player gave full stats about your sustem to real.com websites.
    Real Downloader gave full download stats to real.com (including filename , size, MD5, time).

    And those are just a few I can think of.

    Point is a company can be ethical and make money. They CHOSE NOT to be ethical. So I CHOOSE NOT to utilise anything that relates to their service... Player, OR codec.

    --
  3. Re:about realplayer... by Osty · · Score: 5, Informative

    Regarding the opt-out issues, Real's biggest problem was not so much that most of the items were opt-out, but that they hid the real opt-out items in a scrollable form where the visible options on the top were already unchecked. Unless you paid attention and made sure you scrolled through all the options, you may think you were opting out because everything you could see was unchecked, but there were 9 or 10 more nasty items checked below that.


    The takeover issue is another big problem, which neither WMP nor Winamp have. Overall, Real has honestly earned their terrible reputation, and I for one will never trust them. Goodbye, Real.

  4. Re:about realplayer... by Nogami_Saeko · · Score: 4, Informative

    Let's try an install of this new version (10b). I'll document my install for the benefit of slashdot users:

    -Doubleclick the .exe and hit "accept" on the agreement without reading it :)
    -Set connection speed - Fair Enough
    -5 clicks under "desktop settings" to deselect every additional option for more icons, extra search features, and including a nice "OPT-OUT" with free offers from Real.com. I just want the player and the codec, nothing else.
    -Had to close webbrowser windows to continue.
    -Install takes about a minute on a fast PC.
    -Deselect every filetype that it wants to steal to play. I want it to play realmedia files, nothing else!
    -Click "finish".
    -Player connects to internet connection to "continue setup"
    -Disable addon "Real Internet Toolbar" for IE.
    -Asks to create an account with username and password to continue the install.
    -Hit cancel to finish install without creating an account/signing in - sets player for "basic" version.
    -Finished (when player starts)

    So, the install is IDENTICAL to previous versions, so far as I can tell, and that's what turns most people off.

    Just install the damn thing without ANY additional options or ANY additional media type playback selected. I do not WANT any "free media toolbars for IE installed". Do NOT prompt me to connect and create an account for a full version - if I had wanted the "pay" version, THAT's what I would've downloaded!

    --
    "Nothing strengthens authority so much as silence." - Charles de Gaulle
  5. Re:I don't care by jeffkjo1 · · Score: 4, Informative

    iTunes load several dameons that run in the background at all times. I'm not in windows, so I can't check, but I know there is a default 'helper' service as well as an 'ipod' service. On my computer iTunes typically eats up a good 30 megs of ram even when not running.

  6. But a few are... by Burning1 · · Score: 5, Informative

    There are good media players out there, you just need to know what to look for and where.

    Media Player Classic (MPC) is a shining example of a solid, simple player with a good feature set.

    Since you're probably interested in being able to play most video formats, you'll want to download Real Alternative and Quicktime Alternative to save you the hassle of installing the invasive Quicktime and Real players. Both QT and Real alternative are codecs rather than full blown players, and allow you to view their respective video formats in MPC.

    Top it off with the DivX and XviD codecs, and you should be able to play pretty much anything under the sun with the exception of DVDs.

    Unfortunatly I don't know of a free codec that can play DVDs, thanks to the RIAA's work on DeCSS. If you have a registered DVD decoder package, you'll probably be able to use MPC with it's supplied codec.

    You can now play all your videos in a single place without sacraficing your privacy.

    I hope that helps.

    1. Re:But a few are... by Nogami_Saeko · · Score: 4, Informative

      My favorite free player (for the regular version) is Zoom Player (http://www.inmatrix.com/zplayer/)

      Amazing feature set, every conceivable option for handling all media types, and totally free (unless you want the DVD-capable version).

      Great stuff!

      --
      "Nothing strengthens authority so much as silence." - Charles de Gaulle
    2. Re:But a few are... by McNally · · Score: 4, Informative
      Unfortunately I don't know of a free codec that can play DVDs, thanks to the RIAA's work on DeCSS.

      I know these days you need a scorecard to keep the villainous industry groups straight, but for DeCSS I think you want to direct your ire towards the MPAA, not the RIAA..
  7. Re:Any spyware? by timeOday · · Score: 4, Informative
    So, just out of interest...a free player, without spyware...how are they supposed to make money to pay their developers?
    Simple, RealPlayer may be free but RealServer is expensive.
  8. Re:Question to Poster: Has it really changed? by madcow_ucsb · · Score: 4, Informative

    Can't speak for the parent, but with previous versions I'd guess his problems were....

    1) System tray icons
    2) Popup windows bugging you to go to Real's site
    3) Steals associations with every friggin file type
    4) Sucks up tons of CPU when not even open
    5) Loads crap on bootup
    6) Tries to force IE bars, etc.
    7) Installs spyware

    I've given Real plenty of chances. It's sure not going on any of my machines anymore, no matter how much they claim to have reformed. I just don't trust them anymore. And there are far too many alternatives out there now.

  9. Re:Besides the installer itself by Nogami_Saeko · · Score: 4, Informative

    It's not too hard to find - you just need to keep your eye open for the small text without any graphics.

    It's easier to find than it used to be.

    It's kind of stupid really, because the player itself includes BOTH versions and you can activate the "pay" features by using the player software itself to register an account and upgrade.

    The only difference is that the website leads you through creating an account and paying for the player to get a registration before downloading the same .EXE

    --
    "Nothing strengthens authority so much as silence." - Charles de Gaulle
  10. Re:Any spyware? by arth1 · · Score: 4, Informative
    So, just out of interest...a free player, without spyware...how are they supposed to make money to pay their developers?


    Simple enough -- make a free version that lacks nifty but not critical features of the pay version.

    However, Real does it the other way around -- they add the loathed features even to the pay version. I complained and finally received a refund(!) because there was no way to turn off the bugging in the pay version, asking me to update. I didn't want to update -- I wanted to continue to run the version I had, which I had already paid for.

    Real is, if you'll excuse the American, the worst piece of proprietary shit I've ever encountered, bar none. It's intrusive, bloated, buggy, and highly incompatible even with itself (try mixing versions). It makes Microsoft Windows Mediaplayer look good!

    Remember Xing? Already 8 years ago or so, they made a streaming mpeg server (for multiple platforms), which actually worked quite well. So well that Real bought it. They took the free player, added their intrusive "features", made it Windows only, and now charge $30 for it. The encoder, they split into two, and charge $250 for each part. The StreamWorks server probably competed too much with their own software, cause it's nowhere to be found.
    So much for open standards.

    Regards,
    --
    *Art
  11. My install was different... by Nailer · · Score: 5, Informative
    • Went to the Helixplayer site
    • Worked out which version was right for me
    • Agree to both the GPL license (for the player) and the proprietary real license
    • Decided I'd rather have RPMs, so spent a couple of minutes packaging it


    Clicked the button in my freedesktop.org KDE/Gnome menu and it worked.

    No spam, popups, system tray crap, or anything else in the Linux version. Though they should
    • Provide packages
    • Pick an extension other than .rpm for their Linux files


    Here's the package, by the way, for Fedora Core 1.

    Here's the source package

    If the files aren't there right now, they will be soon.
    1. Re:My install was different... by Haeleth · · Score: 5, Informative

      Agree to both the GPL license (for the player) and the proprietary real license

      Eh? Why did you have to agree to the GPL?

      I really do not understand why so much free software uses the GPL as a click-through license. It specifically states, in the GPL text, that "You are not required to accept this License, since you have not signed it", and that the GPL only applies to the act of distribution - it has nothing to do with your use of the software!

  12. Re:Question to Poster: Has it really changed? by robla · · Score: 4, Informative
    I work at RealNetworks, but I'm running Linux on all of my desktops, so I'm not speaking from a lot of personal experience of running RealPlayer 10. What I can say is been a ton of bug fixing and performance optimizations that have gone on. The same client core used by RealPlayer 10 is also used by our Helix Client for Symbian, for example, and a large team of engineers has spent a lot of time tuning the performance.

    But I shouldn't assume too much. What problems are you having?

    If you find that RealPlayer 10 still isn't solving your problems, you've got two options for a fully legal way of giving your end users what they need beside using our consumer edition of RealPlayer:

    • RealPlayer Enterprise - This is a paid product which lets you control what features you deploy to your end users. It's not a free product, but you can download a free trial
    • Work with us on developing a Win32 version of the Helix Player (currently only for Linux, soon for Solaris). Given that the Helix Player uses Gtk, and there's a Gtk for Win32, it may not be that tough to port. Not an instant gratification solution, but one which gives you maximum control.
    It sounds like you're using a free consumer product in an enterprise setting. It should work (which is why I want to know what problems you're having), but it may be that mismatch is where your problems lie.

    Rob Lanphier
    Helix Community Coordinator
    RealNetworks

  13. Alternative RealPlayer by solprovider · · Score: 4, Informative

    I found a program called "Real Alternative" that plays Real video files on MSWindows. I think I first found it from another Slashdot post. It works well without any of the bad stuff of the official players from Real.

    From the installer notes:
    ---
    More information and updates can be found on the following websites:

    http://www.freecodecs.com
    Now a "Coming Soon. But domains from us" page
    http://mirror.edskes.com
    Redirects to http://home.hccnet.nl/h.edskes/mirror.htm that has downloads available

    Real Alternative will allow you to play RealMedia files. This way you can play RealMedia files without having to install RealPlayer/RealOne Player. You do need a player that is capable of playing RealMedia. The included Media Player Classic supports it and works very well.

    Supported:
    - RealAudio (.ra .rpm)
    - RealMedia (.rm .ram .rmvb .rpx .smi .smil)
    - RealText (.rt)
    - ReadPix (.rp)
    - RealMedia embedded in webpages .smi and .smil files only play the first part of a clip. This is a limitation of the current Media Player Classic.
    ---

    The player says it is GPL by "Gabest". He has programs at http://sourceforge.net/projects/guliverkli/. He wrote the "Media Player Classic" that RealAlt extends.

    --
    I spend my life entertaining my brain.
  14. Re:We read Slashdot here at Real by Anonymous Coward · · Score: 5, Informative

    Then read this:

    enough already. I went to real.com and I couldn't find a download link that didn't require an account (creditcard info - cancel within 14 days OR ELSE).

    On a hunch I clicked on service (it's your core business, not some cuddly extra!) and there I could download realplayer 10. Of course, a crappy installer which first decompresses files ("preparing to install") which later need to be decompressed, but that's about standard on windows. So the installer finally pops up with a license agreement. Pretty preposterous terms, including "delete this in 120 days" and "we can revoke your license with 14 days notice" bullshit, and that's even disregarding whole sections on DRM and autoupdates. Not very open-sourcy!
    Then I have to remove checks from checkboxes because you want to give me a zillion shortcuts (including Free Offers? v.iagra?)..
    Then it won't let me unselect all filetypes except real, unless I click advanced.. Sure, that's not pushy AT ALL..
    Then a fucking toolbar.. Then I have to creat an account?? WTF?? fake@example.com is already registered, damn it.. Then another ad.
    Only NOW do I get the UI of real player itself. And another ad! Close it down, start it again. Another ad (realguide)!
    I notice MessageCenter (SPAM) is still there, and enabled by default. Fucking spamware.

    MediaPlayerClassic install: download. Run. If I like it, register the filetypes in the options menu (perhaps a bit leet for newbies, but doable).
    No bloat. No ads. No built-in spammy shortcuts. No stealthily installed and enabled popup ads. No non-standard confusing and icky looking non-themed widgets. A tenth the size. Just add codecs. Give Mplayerc.exe and a decent codec pack and three lines of instructions to my mom, et voila, even she can install it.

    MediaPlayerClassic is GNU GPL. How about real patch it up with some real streaming, release some codec, and ok, make an installer for it (a NON-hijacking one).

    The ONLY thing I like about this realplayer is the page with a lot of radio stations (kind of like shoutcast, AHEM).. The thing I don't like is it loading some stupid webpage when I click on a live365 feed (with NO warning).

    Even windows media player and iTunes are better behaved than Real, and the open source players beat it hands down for being polite and respectful.

    And you sir, lured me into downloading a spammy ad-laden piece of hijacking crap under the pretense that it was finally cleaned up. I'm not calling you a liar, but I was mislead by statements you represented as factual truths, which are not.

    That's me (and anyone who listens to me) done installing anything from Real.com for the next five years, unless I hear from 3 independent parties that it doesn't suck anymore.

  15. Please read the EULA by Quixote · · Score: 4, Informative
    Here are some choice snippets from the EULA:
    • You may: (i) use the Software on any single computer; (ii) use the Software on a second computer so long as the first and second computers are not used simultaneously...
      (you can't install it on more than 2 machines?)
    • Any direct use of Plug-Ins through a non-RN proprietary application, including a custom or user-written application is prohibited by this Agreement
      (you can't call the plugins via, say, mplayer?)
    • The Software embodies a serial copying management system required by the laws of the United States. You may not circumvent or attempt to circumvent this system by any means.
      (DRM, yummy!)
    • AutoUpdate: The RealPlayer, using AutoUpdate, automatically communicates with RN's servers on the Internet to check for updates to RN's and RN partner's software, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions.... If you prefer to be notified when an auto-update is performed, follow these steps: On the Tools menu, select Preferences, AutoUpdate, and then de-select "Automatically download and install software updates." However, as we describe above, certain updates to RealPlayer functionality will happen automatically and without advance notification.
      WTF?
    • Message Center: The RealPlayer software, using Message Center, automatically communicates with RN's servers to check for new important messages, including software updates and service bulletins.... You can change the way Message Center displays messages and the frequency with which it checks for new ones by following these steps: on the View menu, select 'Message Center', then within Message Center, select 'Options', select 'Preferences' and set your desired preferences.
      Note: you can't disable it: only change the frequency
    • Secure Content Consumption: The RealPlayer client may be required to send anonymous statistical data to servers regarding the consumption by an end user of content secured using the digital rights management technology contained in this Software to protect the integrity of the content ("Secure Content"). ... and you can't disable this!

    No thank you.. I'll pass!

  16. past sins by karl_lillevold · · Score: 3, Informative

    I work for RealNetworks, and I am the first to admit RealPlayer is not my favorite media player. For video, Media Player Classic (MPC) is, and yes, I use MPC to play my RV9-EHQ aka RV10 content.

    Previous RealPlayers have been pretty impolite to put it mildly, and along with so many other computer users, I have been ticked off by its behaviour in many ways. It has been possible to make it well mannered, but it has included being forced to delete certain files to prevent that annoying Message Center. However, it has not been spyware in a long time, even though one old player did send back some usage information. That's long gone, but it's hard to be forgiven for that mistake.

    Considering how past players have created such a bad reputation, this post is probably futile, but anyway... Thanks to those few positive posts though, especially for the Linux and OS X players. It is nice to see someone taking the time to give it a another chance.

    This RealPlayer 10 is better than before, it is fast, small, and does not run +10MB services in the background, like one well known example, name withheld. However, this post is not really about performance, even though a lot could be said about improvements in this area. More importantly in this discussion, it is also better in terms of its behaviour, albeit less better than me, many of my co-workers, and all of you, had hoped for.

    Here's what you need to do when installing:

    • Choose Custom Install
    • Uncheck all the boxes you don't like for stuff on the desktop and quicklaunch bar. There is nothing hidden by a scroll bar, at least not with my computer screen size.
    • Check only the media types you want it to play. This is the only time you will be asked this, it will never try to take back any media types. Now, is this really so bad compared to other software, in regards to media types? It's not as polite as MPC, but I have other media players which take over media types, and there is not even an option to customize this..
    • Start RealPlayer, you may have to create an account. Everybody hates this, and wish it would go way. Agreed, but RealNetworks has to make money somehow, and the number of users is a needed measure to document. So use fake information if you like.
    • Then go to Tools->Preferences->Automatic Services, Click Configure Message Center, then uncheck "Check for new messages". Click OK on the "warning" that comes up. Now you will never be bothered by the Message Center. In previous versions, you could not disable the Message Center completely, without deleting certain files. Minor improvement, it's still opt-out, but at least it's possible. Check or uncheck Auto-update in its sub-menu as well.
    • Go to Tools->Preferences->General and set On startup display to "Player only". That way, no browser, and it starts much quicker.

    So to summarize, a few clicks are needed to opt-out, you have to "sign in" the first time. Yes, somewhat annoying, but that's about it. It could have been better, but compared to many other examples, it's not that terrible. Since it has been so very bad in the past though, it clearly should have changed more to make a shining example, but since it is RealNetworks' main vehicle for generating revenue, there is a lot of nervousness about changing things too quickly.

    Download the free RealPlayer 10 Beta here, with no re-direction or sales tricks:

    http://www.real.com/freeplayer/?rppr=slashdot

    And you can find me the forum below with more information about all the gory technical details about what's new with the Real 10 Platform, including RV 10, and RA 10 (AAC!):

    http://forum.doom9.org/showthread.php?s=&threadid= 68245