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Women Buy More Tech Than Men

Computerguy5 writes "According to a Consumer Electronics Association (CEA) study, released at this past Consumer Electronics Show (CES), women accounted for $55 billion of the $96 billion dollar market. 40 percent of women surveyed responded that they were treated better when accompanied by a man. CNN reports on the findings."

19 of 645 comments (clear)

  1. Tom Peters is right! by EmbeddedJanitor · · Score: 4, Insightful
    "Management Guru" Tom Peters said this and is right. Yet,... product design continues to be male-driven. Many electronic products are designed like F250 trucks instead of light SUVs. This makes them female-hostile (and often hostile for people with smaller hands etc).

    If you have not done so yet, get a woman in your product design team.

    --
    Engineering is the art of compromise.
  2. Re:You guys laugh, but this doesn't surprise me by snarkh · · Score: 4, Insightful

    And you sold those things to them, right?

  3. Re:Women spend more money on tech? by cheerios · · Score: 4, Insightful

    we DO spend more time shopping and finding sales [/gross generalization]... and buying technology isn't like buying cars... it's not like there's a lot of haggling going on, so I'd think it's fair to say they'd get the same bang for their buck. I don't walk out of best buy feeling cheated, although I have experienced the "oh, you're a girl, you don't know what it MEANS when I say 4.2 GHz or DDR or anything FANCY like that... here let me show you the pretty PURPLE computer..." phenomenon. Trick is... ignore the sales-people, or bring a male for decoy-work.

  4. Companies changed strategy: Products for kitchen.. by janbjurstrom · · Score: 5, Insightful
    (From the article):
    Sharp redesigned its flat-panel TVs two years ago with women in mind. /.../ Last Mother's Day, a Circuit City ad prominently featured one of the sleek TVs in a kitchen.
    Sony's products targeting women include its LIV line, /.../ CD players for the kitchen and shower radios /.../. The smaller designs should fit better in a home -- characteristics desired by consumers in general and women in particular, said Ellen Glassman, a director of design at Sony.

    Well isn't that some sad, stereotyped shit(?) According to the article, women complained about being patronized in tech stores. But what the hell kind of image of women do the tech manufacturers have?

    1. "Well, these 'women' are always in the kitchen, right?!"
    2. "True dat, so why not refit our gadgets so they match kitchen cabinets and stuff!"
    3. "We've got it! Profit!"

    What's the word I'm looking for ... unzeitgeistful?
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    668.5
  5. Re:Unbelievable by Peaker · · Score: 4, Insightful

    His point is that it means that women spent more money on tech, not that they bought more tech.

    You do the math :)

  6. Very telling... by Aardpig · · Score: 4, Insightful

    I've just had a quick scan through the initial (100 or so) responses to this story. It seems there is little variation between the responses; most of them fall into one of the following categories:

    • Women account for more spending because they buy lots of vibrators,
    • Women account for more spending because they are buying gifts for their tech-savvy boyfriends/husbands; they don't buy for themselves,
    • Although women account for more spending, here is an amusing anecdote which discusses why the are too stupid to be trusted to spend wisely

    None of these responses really makes any serious attempt to address the issues behind the story. Instead, they appear to regard the story as an attack on their technical savvy, and by association an attack on their manliness. This may explain why so many responses proceed to trash either the figures quoted, or women themselves. Is it any wonder why so many men on /. complain about not getting laid?

    --
    Tubal-Cain smokes the white owl.
  7. What really pisses me off... by RevRa · · Score: 5, Insightful

    Is that I am more of a tech nerd than 95% of the guys I know, and every time I walk into a computer store, jiffy lube, or hardware store, the people there treat me like a slobbering 2 year old.

    I swear this conversation happened about 3 weeks ago:

    [sales rep-tile] "Can I help you?"
    [me] "Nah, I'm just looking for a network card."
    [sales rep-tile] "This is a good one, and we can put it in for you."
    [me] "Oh, I'll just put it in myself."
    [sales rep-tile] "Now sweetheart that's very complicated, are you sure you should try that?"

    Sometimes it's difficult to refrain from telling them to kiss my ass.

    --
    - Kate
    "DNA is life. The rest is just translation."
    1. Re:What really pisses me off... by Al-Hala · · Score: 5, Insightful

      Then don't hold back :)

      Show them your cognitive abilities by calling for the manager and pointing out that he's just lost a customer due to the reptile's inept turn of phrase.

      I love it when a sterotype bites someone on the ass.

    2. Re:What really pisses me off... by Al-Hala · · Score: 4, Insightful

      From what I've seen in real life, if the sales lizard has this attitude at the START of a conversation, sweet reason will rarely make any sort of positive change.

      And yes, I've been (and still am) in management, I've done the salesfloor (seven years in retail, three in industrial).

      The way to encourage staff(remember, their actions reflect on the company)to keep up this sort of attitude is to not give feedback. Personally, (no suprise) I welcome feedback from my customers.

      Do you really think this sales staff member realized the error of his ways that night? Or that she might mention it in a wider setting (like this one)?

    3. Re:What really pisses me off... by dandelion_wine · · Score: 4, Insightful

      You speak the truth. When it comes to changing employee behaviour, taking him to task is the way.

      Unfortunate double-bind for the female shopper, though. Whether she snaps at him or takes it to his boss, she's just a "bitch". A guy calls the man out and he's standing up for himself.

  8. Re:Sadly so by dvdeug · · Score: 5, Insightful

    But WTF cannot contractors respect the pover of the the chequebook (checkbook) and DO WHAT THEY ARE PAID FOR!

    They are. You are enabling their behavior. You could fire them, or you could just let them screw up and refuse to pay them, or most effectively, chew them out for ignoring your wife and refuse to repeat it. If they want it repeated, let her repeat it.

  9. Re:Stereotypes... by dandelion_wine · · Score: 5, Insightful

    The stereotypes may be plain wrong, but still take a while to change.

    That's if they're wrong. Exceptions don't disprove stereotypes -- they are noteworthy because they are exceptional.

  10. Sexism ahoy! by Dixie_Flatline · · Score: 4, Insightful

    Holy moly is this place awfully sexist or what?

    Don't get me wrong. I have a sense of humour, and I enjoy jokes about the stereotypes that are associated with men AND women, but I'm suprised at how unsympathetic most people posting here are.

    When my girlfriend goes out and gets treated poorly at a computer or electronics store, it pisses both of us off. It's totally unreasonable. We both make a living as programmers, but she's the one with the Master's degree in CS, while I have a lowly Bachelor's. There's no reason to treat us differently. She knows as much as I do. (More, obviously, given our educational differences.)

    I've never really understood how people can put up with widespread sexism. These women are our wives, daughters, mothers and sisters. When they get treated poorly, I get angry about it. Don't any of you care that if/when you get a girlfriend, some retarded drone that works a low-paying retail job in some warehouse store thinks that he's so much better than the person that you've decided is a worthwhile human being that you like to spend time with that he's going to insult her intelligence?

    C'mon. Stop with the 'go make me a sammich, beyotch!' jokes. They're an insult to men and women alike.

  11. Women buy more tech FOR men by humankind · · Score: 5, Insightful

    Women are the more substantive consumers over man. Who do you think they're buying the "tech" for?

  12. Re:Yeah, but... by saden1 · · Score: 4, Insightful

    Who in here tells their significant other to get them anything but gadgets as gifts?

    I my world a gift giver has two options.
    1) Get me something electronic.
    2) Get me gift certificate to an electronic store.

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    One is born into aristocracy, but mediocrity can only be achieved through hard work.
  13. 75% negative reaction? by miu · · Score: 4, Insightful
    Nearly three-quarters of women surveyed by the industry group complained about being ignored, patronized or offended by sales people when shopping for electronics.

    I'd say 100% of customers (male and female) at Fry's Electronics would report at least one of those responses from sales people.

    Hmm, and I've had rude sales people at Radio Shack, Circuit City, Best Buy, and pretty much all of em. I'm sure that sales people are more likely to be patronizing to a woman buying technology - but I think the 75% mistreatment number is a bit of misleading hyperbole because it fails to account for the fact that low level retail sales is generally carried out by surly teens who hate their job.

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    [Set Cain on fire and steal his lute.]
  14. Geeks are "normal", normals are weird by Doc+Ruby · · Score: 4, Insightful

    In my experience, the normals ask geeks for tech buying advice to reach out to geeks, not to get help. Most people are so intimidated by tech that when they finally feel confident enough to bring new gear into their lives, it's a breakthrough. So when they talk to a geek about it, they're trying to get social acceptance in what they think are the geek's own terms. "Should I get X?" really means "do you like me now that I like X?". Geeks typically don't decode short sentences, especially when the immediate meaning is simple among geeks. So we talk about the tech, when the normals are really talking about the people. Combine that with the common geek insecurity when talking about people, and it's no wonder these conversations go nowhere.

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    make install -not war

  15. This is the ONLY time I really need my bf... by lazypenguingirl · · Score: 5, Insightful

    I've been a long time (like over a year+) slashdot lurker, and this topic has so moved me to create an account and post.

    I am a female, I have a network of four linux-loving computers, and comparatively, my boyfriend (bless his little lovely heart)... is largely computer illiterate. But I really need him at times to be taken seriously, both at stores and with phone tech support. I order all my computer parts online now. The one recent purchase I've made at a store, I became very hostile with the salesman at Best Buy who was treating me like a child, despite my repeated firm protestations of "I know exactly what I'm looking for, please back off already." He finally backed off only when my bf who had been in the game section turned the corner and asked, "Hon, have you found what you were looking for yet?" The attitude women reported in the article is very much obvious with tech support too. I've had harrowing experiences with tech support over a lemon laptop. Ironically, in all the months it took that to be straightened out, the only time I was taken seriously was by a woman tech support person (although a few years back I had a dead sound card, told the male tech support person exactly the problem and how I arrived at it, and he simply said, "I love people like you, we'll send the replacement out today"). Now, even when dealing with tech support I make my bf take the phone and he tells them what I say, because they tend to take him more seriously than me saying the exact same thing. Having me sitting next to him relaying my commentary rather than being on the phone myself makes that significant of a difference. And I resent it. I know as geeks we all hate dealing with tech support and pushy electronics store people... let me tell you, it's a thousand times worse and more insulting when you are a female and they treat you like a baby because of it. After dedicating so many years of my life to developing my computer skills, that treatment infuriates me. I seriously like to live by the philosophy that there is more difference within the sexes than between them. Unfortunately, that view is not held by most of the world... particularly men when it comes to women in technology.

    1. Re:This is the ONLY time I really need my bf... by Blkdeath · · Score: 4, Insightful
      The attitude women reported in the article is very much obvious with tech support too.

      Don't be offended. Nobody is taken seriously by tech support. {sigh} If only I were kidding...

      Being a man, and having a rather deep voice so as to be obviously male, I'm still not taken seriously. Big companies always want to pass the buck, etc. I take it with a grain of salt and occasionally I get someone understanding, compassionate, and at that moment not worried about their CST or daily rating or up-coming performance review or "Is the prick supervisor listening in on calls today?" who leaves the script alone and actually helps me. No, women in my experience don't tend to be more compassionate than men. They're all drones. :/

      Regarding your other experiences, I find that saddening. I treat all customers the same; I'm there to ascertain their needs, sell them what they need, and a little bit of what I can get away with. If any customer, regardless of sex, creed, colour, height, or eye colour asks me for a GeForce FX5200 with 128MB of DDR - by joe they'll be invoiced, thanked, and happy(?) with their new video card in short order! You know what you want? I don't have to work for it? Yay! Why waste time patronizing a person who's already got their mind set? You'll just waste a lot of time losing a sale. Duh?

      Unfortunately, that view is not held by most of the world... particularly men when it comes to women in technology.

      Now here's where I have to reel you in some. :) That coin has two sides, my friend. I've known my share of women in technology who were embittered by men to the point of sheer blindness. It got to the point with some that they would refuse to accept any knowledge, experience, or advice (even when asked) from any man that didn't coincide with their pre-established viewpoint. "But according to the specs, the PS/2 ports are interchangable!" "Yes," I replied, "electrically they are, but that doesn't mean they'll function properly when reversed." Boy, was I ever cursed at. By the time she was finished chewing on my head I was practically a wife-beating pedophile. To the best of my knowledge, she finally checked the connections (a 10 second excersize that could have avoided a 30 minute battle royale) and lived happily ever after.

      Other women have adapted such a deep persecution complex that they're incommunicable. I've had technical discussions and arguments with many peers; some of them women. But do you know how frustrating it is to be told that you're only claiming you're correct because "I'm a woman and you don't think I know what I'm talking about!"?!? It's indefensible! At first I'd spout empirical evidence about former arguments, I'd unleash a plethora of facts supporting my point, and as a last resort I'd compromise and find strengths in their argument in order to placate them. "Well, you're partly right, but in this specific instance ... "

      Often times I've seen technically inclined, extremely bright, well educated, highly experienced women shunned from technical groups because of that very attitude. At some point, a lot of people (men included) have to step back and consider how much of their strife is brought upon themselves.

      --
      BD Phone Home!

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