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Ripoff 101: Gouging Students for Textbooks
Brad Lucier writes "The San Jose Mercury News covers a report by the California Student Public Interest Research Group entitled "Ripoff 101" about the high, and increasing, cost of university textbooks. The story notes several practices that force students to buy new books instead of used and quotes yours truly about how universities are insulated from the costs of books. Is electronic textbook publishing the way to go?"
That always really annoyed me. I mean, I agreed with a lot of what they did, but the idea of the university acting as the bill collector for a lobbying group, and doing it in such a way that most students ended up giving money to these guys without knowing the first thing about them, always struck me as somewhere between rude and corrupt.
And now they're blowing the whistle on unnecessary costs for university students! Pot, kettle, black.
It's a monopoly racket, it always has been and it's going to take something dramatic to break it up.
- Book publishers and authors don't want there to be used textbook competition, they only get paid when a new copy is sold. Therefore, they'll gladly do anything in their power to force a new edition, even if it's simply changing a few image sizes so the page numbers change in a ripple effect with no meaningful content change.
- Professors don't care. In fact in some cases they are paid to select the more expensive of two options by bookstores who offer them a kickback based on a percentage of the sales. (Just face it, what's standing in the way of a professor including an Amazon.com affiliate URL on the course's website, knowing that at least a few students will by the required book that way?) And, often the professor is the author of the book, so every student in their course equals a textbook royalty coming their way.
- Universities often either own the bookstore, or at least own the building that the bookstore operation is renting. Therefore, anything that's good for the bookstore is good for the university.
Unless students vote with their feet by boycotting classes that require overpriced textbooks, and threatening to switch schools or majors if a required course requires the overpriced textbook, there's never going to be any change. So long as new books are required every year, and the publishers can keep it that way, the market for used textbooks will dry up.
As an American student, book prices are absolutely ridiculous. A quick example: Physics: Principles with Applications, 5th Ed from Amazon.com costs $131 while the same book from Amazon.co.uk costs 30.09 pounds or about $55.
Don't buy the book.
Seriously. At the start of the semester, ignore the books entirely. Buy the book the day you first need it. I started doing that a couple years into college; for the rest of my time, I think I averaged one or two books a semester. Most classes didn't require the book at all. (Often you could pick between reading the book and going to class; doing both was redundant.)
For classes that did require the book, I was often able to get away with borrowing it from a friend a once or twice.
How well this approach works probably depends on the discipline you're studying; I'm certain not everyone could do this. Give it a try, however--you might be surprised.
(Ripoff #2: School meal plans. One day, I calculated the per meal cost of my eat-as-often-as-you-want plan, and realized that I could eat out at a restaurant for every meal and spend less money. After that, I stopped paying for the meal plan and started paying on a per-meal basis at the cafeteria.)
God you people all act like the Internet doesn't exist! Unless the textbook is written by your professor and not used anywhere else you should be able to find an online retailer like half.com or cheapest textbooks or any of a dozen or more other sites that buy and sell textbooks that will give you money for your old books.
There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
This would probably be a good point to provide a link to Richard Stallman's short story The Right to Read. Originally written in 1997, it's scarey how close it's getting to reality. If you haven't read it, please do so.
As the owner and operator of a small college bookstore in the U.S., I can tell you that customer service is at the top of my list as long as I will not lose money in the long run on the endevor.
I know that the impression of "Gouging" in the eyes of the student (whether true or not) sours students away from my store - usually permanently. News of honest and fair customer service travels fast; news of gouging and dishonest/unfair business practice travels even faster.
For example, students who buy a defective book in any shape or form (as long as they bought it from my store, and are not trying to pass off on me an on-line purchased book; that's why they have to have a receipt) will typically get an exchange with little or no questions asked.
I agree with you completely on the sentimnt of "gouging." When selling back used textbooks, I usually find it best in the long run to give students the information they need to make an informed decision. When your college bookstore offered you $16.00 for a $120.00 textbook it was probably because of one of two circumstances:
1) the book was not on course for the following term (no demand for the book at your school)
or
2) the bookstore already had as many copies of your book as it needed for the following term, so they weren't going to buy a book at an on-course value when the likihood of selling your book to another student is low. If they don't sell your book to a student next term, they can't return it to you later - so they won't assume the risk.
When a book is not "on-course" most college stores (including mine) typically sell these "wholesale" books to a wholesaler (in my case MBS, Missouri Book Services). The wholesaler pays us what we pay you, plus a 20% commission on the sale. So in your case, we would have made $3.20 on the sale of your book. Your book then sits in a very large warehouse until another college bookstore calls them up and says "We need book X" (your book) and they sell it at a profit to that store, which sells it as a used book.
I can tell you that at my bookstore if your book was "on-course" you would have gotten 1/2 the new value (in this case $60.00) and we would have re-sold it for $90.00 used (25% off the new price), regardless of whether you had bought the book new or used. The ideal scenario for me is to buy back books at their "on-course" value because we make money and the student is happy with the good compensation. Unfortunately this is not common because books are usually not "on-course" (though they tend to be more often at larger schools because of frequently repeating/rotating classes).
It is true that no bookstore will knowingly buy back a book that has gone into a new edition (or will soon be doing so). No bookstore that wants to stay in business for long will buy a book they can't sell again, and you're right to be put-off by the fact that new editions come out so frequently. Publishers do this to thwart the used-book market, which you wanted to take part in (and yes, I know frequent new editions do annoy just about everyone except the publishers).
You certainly did the right thing to sell it on your own for $50.00 This is, in fact what we will recommend to students who have an on-course book that we already have enough of.
Although this kind of direct re-selling thing hurts my business I would be *very* reluctant to complain about it because of the tremendous negative impact it would have on the goodwill I need with the student body and the college community to stay in business. Students like you are, in my opinion, reacting to textbook (and higher-ed tuition) pricing that is increasing at a pace that exceeds that of other commodities in society. College Tution costs so much nowadays that after students like yourself are done paying tuition (or, more likely, taking out yet-another-college-loan), they have less and less patience each year for the cost of textbooks and bookstore explinations for them, whether the explination is legitimate or not.
uR iGn0ranc3, Their Power