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Review of Dell's Digital Jukebox
bu115hit writes "Tom's Hardware has a review of Dell's Digital Jukebox. The quick summary is that Dell has provided their own version of an iPod in size and shape, and they gave it better battery life. However, it seems the iPod is still a superior product overall, for ease of use if nothing else."
Straight from Steve Jobs's own weblog comes a more succinct review
The iPod was purchased as my primary entertainment device, and I later purchased a Dell DJ for use with a project that I am working on for a school.
The iPod was purchased based on winning design, features, available accessories (iTrip, CF reader, etc). The Dell DJ was purchased because it was $219 no tax no shipping for the 15MB version, making it by far the cheapest portable device that can store several GB of data.
However the interface on the DJ is horrid. The display does this "windowing" thing where clicking the main button never performs an action but only leads you to a menu of actions. To do the most simple thing in the world, resume playback where you left off, you have to click three times.
The primary clicker is also a joke. The combo scroll wheel is tacky and too loose. Often I will go to click only to have my thumb spin the wheel down instead. The recording button is a nice idea, but you have to hold it down to register, and there is no way to name your recordings so you know what they are. (By the way, this might be good because the way you enter names in other sections is to wheel tediously through letters A-Z, then choose the options to shift to letters a-z, then wheel to the actual letter you want.)
Also, no dock for the DJ. It uses a USB2 connector on the top...bad design. The connection is so tight I was afraid to plug it in for fear of breaking it. Pulling it out makes me just as fearful.
And finally...worst of all...the Dell DJ does not detect as a standard USB2 device! WTF was Dell smoking? Am I supposed to carry the Dell DJ driver CD around at all times? Why not just carry my data on CD instead? The whole point of portable storage is to load it up, and take it anywhere you need the data to access it. The iPod is detected as a standard firewire/USB device on every version of Windows 98SE or higher.
Overall, it will serve its purpose for a prototype, but Dell needs to spend some serious money to come out with a 2nd generation version that addresses these issues. I understand they can't use a wheel like Apple does, but there has GOT to be a better analog input than what they came up with.
Oh, one last nail in the coffin...the include software is from MusicMatch and is without a doubt the worst piece of software I've ever used. There is no automatic sync. The option to sync your player and computer is buried three levels down in the software. The ID3 tags you make in music match don't translate to the player (will sort 1 10 11 12...19 2 20 21 22 on the player, ignores track number). The only saving grace is that as a standard Windows Media device, you can use pretty much any other program to sync the device, but I think Dell was really stupid to sign up with MusicMatch instead of just writing their own (given that Windows does all the work, all they need is a pretty interface with a big "Sync" button).
That's about all that comes to mind. I wouldn't recommdn the Dell unless you were someone who planned to load their entire collection once and then never ever ever touch the player again. If you had to sync/update the Dell DJ on even a weekly basis it would drive you up the wall. Spend the extra $100 and get the 10GB iPod or the extra $40 and get the 4GB iPod mini.
-JoeShmoe
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-- I wonder which will go down in history as the bigger failure: the War on Drugs or the War on Filesharing
I called Dell sales and Dell technical support, and Dell has no method for replacing the battery (outside of warranty), and the battery is not user replaceable.
(Also, iPod's battery is replaceable, via several different methods.)