Orwellian Tech Support
alteran writes "Here's a very well-written piece on what goes on inside a tech-support call center. Makes working for Initech seem good. Sorry about the forced ad-viewing - it only last about 10 seconds, and the article is worth it."
The ad wouldn't load for me at all. Don't know why.
I was grateful someone posted the story here.
Corporation, n. An ingenious device for obtaining individual profit without individual responsibility. - Ambrose Bierce