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Cellphone Number Portability -- A Big Lie?

juuri asks: "Having spoken to a few friends it seems like troubles with cell phone portability here in the States is rampant. However today I ran into a new problem, it seems numbers aren't really portable if you move. For example if one has an LA number and moves to a different region (which vary greatly from carrier to carrier) you can not move your number with you if you switch to a new carrier such as Cingular or T-Mobile. Why not? You obviously already have the number and with nationwide roaming plans there is no reason for such distinctions. Even more alarming is that your new regional arm of your carrier may give you much trouble over your previous contract and basically refuse to give you service unless you sign up for a new, local region one. Does anyone know of a cell provider that lets you move your number, regardless of region?" It seems that the latest new thing for cellphones has turned into more of a flop, than a feature. Has anyone else run into this problem? Were you able to keep your number, or were you forced to change it?

8 of 108 comments (clear)

  1. But Why change? by Johnathon_Dough · · Score: 4, Insightful

    When I moved from San Francisco to LA (then back again a year later) I never changed my billing. I already had free roaming and no long distance charges, so I just kept my 415 area code, even though I lived in LA. Aside from the slight annoyance of having to explain that I really lived in LA, it was no problem, ATT just sent my bill to my LA address.

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  2. the deal on porting by XO · · Score: 4, Informative

    Porting OUTSIDE OF YOUR AREA is not always possible.

    The numbers are still linked, geographically, to a specific place.

    The carrier where you are going to at the very least, needs to have a presence geographically within the same market that your phone number came out of. I'm not sure how it works internally, but I'd be willing to lay odds that at least some carriers are unable to take a number from one area, and transfer it to another -- like they won't activate a phone for a customer that lives outside their presence area - they can't take a phone number from outside their presence area.

    In THEORY, however, as long as both carriers have a presence in the same geographic telephone LEC, then they should be able to port.. they may have to set it up under your old address, then change the billing address.. but it could be done. If they don't have presence in the old location though, it ain't gonna happen.

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  3. Just did it today by GeorgeH · · Score: 4, Interesting

    I just got my new phone from T-Mobile (via Amazon) today and called around 1:00pm to get the number portability in. The total call lasted 11 minutes, including a phonetree misstep and a service addition. They said that it would take up to 14 business days for the transfer to happen, during which I couldn't use my old number. As luck would have it, my number transferred 6 hours later and I'm up and running!

    It wasn't instantanious, but I couldn't imagine things going more smoothly.

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  4. Number portability isn't done! by bofkentucky · · Score: 4, Informative

    The first wave was the top 100 MSA's (Metro Service Area), so if you are moving from, say, Louisville KY to one of the outlying RSA's (Rural Service Area) or even another MSA in KY, you would be in a different area code and the number portability would be rejected.

    As for the posters argument that there should be no problem since you are going from one provider's nationwide plan to another, there is no such thing as "Free long distance" or "Free Roaming", someone has to pay for the towers, radios, switches, and the fiber connecting them. Your provider is constantly analyzing if they can turn a profit on the average user, with average usage per month, at whatever price point we're talking about. The trucker on a $100/month nationwide plan that uses $110 of service will be ballanced out by that persone who buys a 400 minute anytime plan for 40 a month but never leaves your towers/fiber ring/switches.

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  5. IIRC by octover · · Score: 4, Informative

    All of the number portability things had a disclaimer that it needed to be in the same local market. As someone suggested, just change your billing address if you are happy with your service, if you don't have roaming or long distance charges it should cost you just the same.

  6. Actually, I've had exactly the opposite experience by Fortunato_NC · · Score: 4, Interesting

    I use Nextel, and when I needed a local number in another state, it was no problem to add a second line to my existing service with that number. The model phone I had at the time actually allowed me to have one number show up as "Line 1" and the other show up as "Line 2" - I know with Cingular, at least in NC, the limit is one number per phone.

    I've since dropped the second number (you do have to sign a year contract, which is annoying), but I also know Sprint will activate a number for you anywhere from anywhere in the nation.

    Also, a lot of the VoIP services will let you choose where your local number is provisioned. I know of a few folks who buy family overseas a "local" number, then send the the VoIP equipment to them. They hook it to the Internet, then call a local number to reach family in Europe or Mexico. Actually, it's pretty slick.

    I think eventually, long distance service as we know it will be a thing of the past. My company pays something along the lines of 2.5 cents a minute for intra- and inter-LATA long distance (we actually run a "cooperative" that pools several companies and negotiates lower rates with the LD providers out there - if you're interested, send me an IM - we don't make any money, but the more people we sign up, the lower we can push rates down!) Eventually, the phrase "too cheap to meter" might become a reality.

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  7. Re:If they had a seperate area code for cell phone by riprjak · · Score: 4, Interesting

    ...like they do in Australia ;)

    Sure, we have only 19odd million people, but from the outset our mobiles ("cell's") have had separate area codes, originally the area codes indicated carrier, but now we have number portability, we just recognise a mobile number from its 04xx (or +614xx) prefix but cant infer carrier anymore.

    just a pointless $0.02
    err!
    jak

  8. A VERY Short Explanation from an LNP Engineer-- by WirelessMike · · Score: 5, Informative

    The FCC, In it's original mandates to wireline LECs to implement LNP (Local Number Portability) limits portability to a wireline rate center. That is, the area you can call locally on your phone without toll charges or extended area agreements (referred to in the industry as EAS). The reason for this is extreme difficulty in automated billing systems and the technological limitations with "querying" every single call to every ported number in the United States. Respecting these logical and proven limitations, the FCC has retained the same limitation (portable withing the rate center, only) in their mandate on wireless number portability. In other words-- It has never been expected, nor demanded by the FCC or the industry to try to make numbers portable across large geographic regions. There is no "theory" on this matter. LNP has been tested and implemented throughout the United States. It's been working since 1997, when the original mandate came out to wireline LEC (LEC, by the way, stands for Line Exchange Carrier or "service provider"). Wireless rate centers are much larger than wirline rate centers and can overlap several wireline rate centers, but they can only port numbers to the limitation of their presence in the rate center of the carrier they are porting from. So, the wireless carrier cannot port a number to anywhere in their rate center-- They can only port a number to anywhere in the DONOR's rate center. This is how it is supposed to work, and this is how it DOES work. The technology required by service providers nationwide to port numbers over large geographic regions (often referred to in the industry as "geographic portability") is not yet available, and what is available is far too expensive to justify the charges to customers like yourself to recover the cost. Keep tabs on the FCC to find out when it WILL be available.