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The Only Way Microsoft Can Die is by Suicide

Bitseeker writes "Robert X. Cringley's latest article is online. He opens with: 'When I wrote last week about my conclusion that the legal system -- any legal system -- is unequipped to change Microsoft's monopolistic behavior, I had no idea that within 24 hours, Sun Microsystem would be throwing in the towel, trading its so-called principles for $1.95 billion in cash. So I guess I was right. Only now, a few thousand readers out there expect me to blithely produce an answer to the problem of what to do to bring Microsoft into the civilized world. Well, I say it can't be done.'"

23 of 1,002 comments (clear)

  1. Public Awareness by Anonymous Coward · · Score: 5, Insightful

    I think that the public needs to be more educated about the alternatives to the monopoly which controls the machines all around us, as well as about the monopoly itself and the harm that it does. Then again, there have been such attempts made on various scales, yet on the whole, apathy seems to be the victor.

    1. Re:Public Awareness by Anonymous Coward · · Score: 5, Insightful

      Yes, admittedly the open-source community does need to do their share to make the alternatives more friendly to new-comers, but it goes beyond that. I mean, most people don't install and configure Windows on their machines, either. It comes pre-installed from whichever manufacturer they choose for their PC purchase.

      Now, if the public were to speak up and say, "Hey, why can we not buy our computers with this alternative to Windows?", perhaps some effort would be made by OEMs to appease the masses.

      Unfortunately, to be realistic about it, this is not something that could happen overnight. In fact, for the bigger OEMs, it would be a huge gamble, because of just how Microsoft will not allow these distributors to offer a Linux alternative if they still want to keep their MS licenses. Perhaps some smaller companies could catch on, or even Joe Average's geeky friend may lend a hand and provide a sufficient machine and Linux install.

      Essentially, it comes down to the open-source community to inform the public, and to make certain aspects of the Linux-based operating systems (software installation, drivers, etc.) a little more streamlined for a point-and-click world, as seems to be the case with the current dominant family of OSes known as Windows.

      I just wonder if these efforts would catch on, as the public does tend to be weary to change, and with Microsoft so ingrained in our culture, people may naturally be reluctant or apathetic. We just need to keep fighting the good fight and not giving up, I suppose.

    2. Re:Public Awareness by Jin+Wicked · · Score: 5, Insightful

      That's so true... I guess my main point was that I see a lot of comments on this site that amount to the public being apathetic towards alternatives, or not caring, that almost seem contemptuous of the majority of not terribly technical users (like myself). You don't blame the problem on the victim, the problem being the MS monopoly, and the victim being people that never even have the chance to know why they should use something else, or have a good alternative that's suited to their technical skills.

      If you want more people to use Linux, the best tool by far will be to make it usable by the general public, as easy and understandable as Windows is. I'd switch in a heartbeat if I didn't have so many problems with it before, and could get the programs I need to run my business.

      --
      My Webcomic: Asylum on 5th Street
    3. Re:Public Awareness by macgyvr64 · · Score: 5, Insightful

      It's so true, though, that a lot of people simply _do_not_care_. Many just want to use their computer to communicate with people and get some basic tasks done with it. They don't realize just how configureable a computer is. They get it from any standard PC retail place, and most often it runs Windows. People accept Windows as the only way they have to interact with it, and go about their business. I think the problems facing Linux are:

      1) Consumer awareness
      2) Ease of use
      3) Compatibility

      People have to know about Linux to get it, and know exactly what it does. If I asked the people I know who are just-getting-by with a computer what Linux is, they wouldn't have a clue. And IF they'd heard the name, they assume it's some uber-geeky computer "thing" they'd rather not (and/or don't need to) know. See #2. Finally, since MS already has such a big monopoly that's not going away in the blink of an eye, Linux has to work with MS products.

      ...as I write this on my PowerBook. I'd go into the wonders of OS X here and how it's begun to accoplish all that goodness, but it's been done.

      .02

    4. Re:Public Awareness by Cloud+K · · Score: 5, Insightful

      Apathy might not be too far off the mark, but I think it's a little deeper a problem than that.

      Linux (for instance) doesn't really *do* anything new that the average consumer cares about. That includes stability, security and neat GNU tools. Most people I've spoken to and failed to "convert" aren't bothered that they have to reboot once in a while. Some are concerned that they might get hacked, in which case they get a geek friend to install a firewall and do all the updates. Others aren't bothered at all ("there's nothing important on here anyway"). And they certainly don't care about geek tools that they'll never even try to understand.

      On the desktop, it's generally seen by the public as a free "imitation" of Windows that's always trying to play catch-up. As slashdotters we know better than that, but even still... strictly in Linux's desktop capacity (and thinking of average users, not geeks)... it's largely true.

      Linux needs to do something *groundbreaking* that Windows doesn't, that Microsoft can't suddenly copy, *and* that the public actually care about. That is no easy task, especially given Linux's open source nature. Microsoft can easily make a development top-secret (just look at information on their new Longhorn interface, or lack thereof) but how can an open-source project be kept secret?

      Put simply though, Linux needs to stop playing catch-up and overtake - borrow Microsoft's buzzword and "innovate".

      Until that happens, yes it'll continue taking over the server market, but for Desktop Joe it'll always be a product that does exactly the same things but with less support, less compatibility and always playing catch-up.

      A positive example of hope is Mozilla Firefox. That is an example of how Linux should be. It's way better than IE, and I know a lot of general public users who do actually use it. My parents use it, friends, fellow board visitors that I've helped to convert etc. This is because it features built-in tabbed browsing, it's extremely easy to "clean up", isn't succeptable to popups, spyware, self-installers etc, it's easy to use and it looks good. These are innovations or features that Desktop Joe *does* care about and that Internet Explorer doesn't actually do. This is a perfect example of the combination of innovation on the OSS side and suicide from Microsoft. The suicide being that they were too greedy - they were determined to keep the next version of IE for the next version of Windows so that they could list it in the features and essentially charge for it. Unfortunately for them, they seemed to forget that Longhorn is dragging ass. Finally they have a new version planned for XP SP2, but is it too little too late? Time will tell.

      Microsoft's suicide on the desktop OS market *could* be Longhorn, but Linux developers need to work at it too - hard and fast - and bring a little homicide into the equation. MS are taking so bloody long with the thing that Linux could have time. But in the 2 year window it has, it had better come up with something damn good for the consumer.

      The other problem is popularity - it's the old problem of "it's not popular, so why should I be a guinea pig?". Most people I've failed to convert have at least once used the argument of "well I just want to stay with the mainstream, that way I'm compatible with everyone else." I can't really argue with that, as it's true - they can't just buy a piece of hardware (or software) off the shelf and expect it to work like they can with Windows. They can't just take a disk off a friend with some data they saved from some proprietary Windows-based software and expect it to open in Linux. What can we do? Nothing really, it has to gain popularity either gradually or through some awesome innovation that people are willing to give all this up for.

    5. Re:Public Awareness by Joe+Tie. · · Score: 5, Insightful

      If you want more people to use Linux, the best tool by far will be to make it usable by the general public, as easy and understandable as Windows is.

      It's not going to happen, ever. The only reason windows is easy to use is because people are used to it, they've been trained to understand the feel of it and some of the logic behind how it works. The reason I have for thinking this is because I'm on the opposite side of the fence. I've been using linux so long at home that I have a hard time doing anything beyond the most basic level with windows. I installed windows on my computer recently in order to ensure one of my programs would properly build there. I don't think I've ever been more annoyed trying to get something working. Which is weird because I remember thinking the exact same thing at one point about linux before moving to it from windows. Sure, both have changed to some extent since then. But I think the main difference is just being in the groove of the particular style of one when trying to talk to the other.

      --
      Everything will be taken away from you.
    6. Re:Public Awareness by markalot · · Score: 5, Insightful

      No no.

      Your absolutly correct when it comes to COMPUTER USERS. But we are talking about the need to make the shift to computers as appliances. We don't call people that can operate microwaves 'microwave users'. If you want to be successful you have to make it usable by the majority of people. Just turn it on and it works. Microsoft realized this so to win the game they mae everyone pre-install and then tied everything to the OS. This makes it easy for the typical person to just turn it on and have everything work.

      If you want to set back personal computing by 5 or 10 years then successfully argue that the end user must install all of their software and Microsoft can't include it. Make it so when they want to watch a video they have to choose to install Real or WM or QT. In other words ask the questions to the exact person who is least qualified to answer them, and then make fun of them for not being able to figure out what to do.

      Oh, but watch out, if you do win then you can expect lawsuits over those monopolistic bastards at KDE including their own browser instead of giving the user a choice.

      This is not to say, though, that Microsoft was not wrong to threaten vendors with penalties for bundling other op systems with computers. They were wrong and it was quite stupid because I don't believe it would have cost them any sales. As far as Windows goes, however, I support their right to bundle whatever they want with it. Usability IS the key for non computer types. This usability argument you make is only true for people who are what we consider the typical computer user, or techie.

    7. Re:Public Awareness by HeyLaughingBoy · · Score: 5, Insightful

      But the thing you and other posters except Jim Wicked seem to be missing is "why should they care?" And the answer is not some idealistic belief in shutting down unreasonable monopolies. The gas company in most areas is a monopoly. Ask your neighbors if they really think about that on a daily basis.

      I mean, really, do you think the average person wants more speed and cornering ability out of the family car? It's certainly possible and usually not that hard. But most people see computers, like cars, as appliances. It does what they need when they take it home,and you can even add functionality to it later by installing more software in the case you need to.

      The average person really has no need to be concerned about these details, and unless a compelling reason to care comes along, all this handwringing is pointless.

      Business, on the other hand, does care because of the annoying and expensive (and usually unwanted) upgrade cycles. And anyone looking to reduce Microsoft's market share should concentrate their efforts on demonstrating the effectiveness of Linux to business.

    8. Re:Public Awareness by JordanH · · Score: 5, Insightful
      • Business, on the other hand, does care because of the annoying and expensive (and usually unwanted) upgrade cycles. And anyone looking to reduce Microsoft's market share should concentrate their efforts on demonstrating the effectiveness of Linux to business.

      MS has a war chest of $60 Billion. They add to this at around the rate of $1 Billion/month. If business really cared, they would use alternatives and MS couldn't charge so much.

      MS has it figured out. They know exactly the point of pain where they can charge high prices and require subscriptions but still make it more painful for businesses to migrate. Sometimes, they push that point just to get an accurate idea of how high the pain should be. To them, the Linux migrations that are occurring now are just feedback in their marketing plans.

      Make no doubt about it, MS can afford to and will make drastic price cuts and offer free upgrades if Linux becomes a serious competitor.

      The only real threat is that a tipping point will occur which will precipitate a major shift in the market that will get out of their control.

    9. Re:Public Awareness by zaphod8829 · · Score: 5, Insightful

      I happen to think you're dead wrong. If ease of use weren't attractive to the average consumer, why did AOL dominate?

      Also, I'll grant you that VCRs, DVDs, etc. weren't terribly easy to use when they came out, but one of the major things that helped people out was that they were all completely consistent in the interface, at least the primary one. Play, pause, stop, fast-forward, rewind, next chapter, previous chapter. I know there are tens of other features on most DVD players, but how many average-joe type people use them?

      This discrepancy among interfaces is also what has kept Apple alive in the past. People were unwilling to learn Windows as an alternative. Granted, OS X is wonderful, and I'd argue much better than Windows, but that hasn't always been true of MacOS.

      Finally, I think a major portion of what keeps Linux off of most people's computers is lack of software compatibility. OpenOffice.org is nice, but most average-joe users don't realize how close to compatible with MS Office it is. Also, there are so many little things -- the CDROM that comes with textbooks, the stupid little games packaged with breakfast cereals, etc. that simply won't work in Linux.

      I think things like this, far more than driver compatibility or any such thing, is important. If I had more time, I'd be throwing it at helping develop wine. Until people can switch, and keep all the little niceties that come with software compatibility (I know viruses, spyware and such fall into this category, but it goes with the territory).

      That's the important thing in my mind. Average Joe doesn't want to keep a table in his head of Linux equivalents for Windows software. That's all they know about. Most people don't even know they have Windows, because it's not in the Programs menu.

      Also, this will get many PHB types to switch. If they can keep using the same apps, it's easier to argue the switch. After that, argue to switch the apps one-by-one if you like. Once people get used to using it at work, they'll clamor for it at home. It worked for Microsoft!

      So, a good, solid Wine layer is a majorly important thing if what we really want is desktop dominance. I'd chuck my Windows partition in a second if I thought I could run Half-Life 2 under Linux.

      --
      .sig
    10. Re:Public Awareness by mytec · · Score: 5, Insightful

      If you want more people to use Linux, the best tool by far will be to make it usable by the general public, as easy and understandable as Windows is. It's not going to happen, ever. The only reason windows is easy to use is because people are used to it, they've been trained to understand the feel of it and some of the logic behind how it works.

      I don't entirely agree with that. Take a USB Flash drive. If I put that into a USB slot on OS X an icon appears on my desktop. If I have Finder open I see the same icon appear. There is feedback. I know that something happened. If I take the same USB flash drive over to Windows XP (Home Edition) I see: found new hardware and then your new hardware is installed and ready to use. If I open up Explorer or double-click on My Computer I see the icon representing the device under removable storage which makes a lot of sense. When I do the same with this SUSE 9.0 I get zero feedback. Zilch. I have no idea if my action was successful or not and worse I have no idea where this device was mounted. The process with SUSE isn't any where as intuitive as it could and should be.

      Let us take that same Toshiba notebook and deal with video. The first time I put SUSE on it my card wasn't recognized. That didn't bug me so much. I had a low resolution but I could use the GUI and search for an appropriate driver. I found a package by nVidia. I run the package and it needs the kernel source code? What?! How many regular users will be like, WTF is kernel source code? Then what version? Oh, the source code corresponding to the version I'm running. Hmm, what version am I running? So we get by that and find out I cannot stay in the GUI to get my driver configured and working. Instead I have to boot into a text mode (again...regular users will love that) and run sax2. Great... I don't know what the preferred resolution is for the LCD display my laptop has. I no longer have my manuals but shouldn't the driver have an idea? Even the display is smart enough to tell me I'm in a less than optimal resolution. Great, boot back into the GUI and do a Google search for my laptop and find out the preferred resolution is 1280x800. Exit the GUI and set the resolution using "Expert Mode" (or whatever the tab was).

      The point being that things like this can be made far easier and they should be. Using any Linux distro, you shouldn't be required to have a deep understanding of the hardware you are using when other OS's more often than not don't require that knowledge.

      In my humble opinion I think that Linux distros, in particular the GUI's, will be come easier and easier to use and will actually exceed the usability of Windows as in general the community of Linux developers tend to listen to their users and that will make all the difference in the long run.

  2. That is a foolish idea. by Anonymous Coward · · Score: 5, Insightful
    Microsoft isn't the first corp to be on the top of the world. Times change, attitudes change. There is no way to say that microsoft will always be here, at least not in the form that they are now. Microsoft's products weren't always the dominate software, there is no reason to assume they always will be.

    Having said nothing important, I'll now go read the article.

  3. Re:The smartest.... bah by dave1g · · Score: 5, Insightful

    well yes that was extreme, but you could start the insane taxes at about 66- 75% market share as the idea being that consumers can only get hurt by a company controlling that much. And in economics you do learn that monopolies are bad, they dont serve the economy well. Economist know that society gets the best value when there are many competitors for a given output.

    Economics is not about the betterment of the few but the betterment of the whole. In most cases a monopoly doesnt benefit the whole. In some it does. Those are usually natural monopolies, such as utilities and governments.

    If you had multiple electric wres coming into your home from different vendors then your energy prices would sky rocket because in order for the companies to all compete they would need to all build wires to all the homes.

    So it is better to have a regulated monopoly.

  4. Re:Principles? by Anonymous Coward · · Score: 5, Insightful

    Richard Stallman wouldn't.

  5. Re:Disagree, this assumes they fail playing catchu by eclectro · · Score: 5, Insightful

    In every one of these cases they caught up before the rest of the market could do anything about them.

    I wouldn't call it catchup. What I would call it is leveraging a monopoly position to force a product (that's often inferior i.g. outlook express) onto customers whether they like it or not.

    That's what they did with the browser by integrating it deeply with the OS. That's what they are trying to do with the media player.

    Standard oil tried to do it with refineries and railroads. The movie companies tried to do it by owning the movie theatres.

    The only difference between now and then is that then politicians had enough spine to stand up against it, and take action that would promote meaningful change.

    It is questionable if the EUs recent actions will be effective because the fine, as large as it is, represents a very small part of Microsoft's fortune that they can afford to pay.

    I do not see anything on the horizon that would change their current business practices.

    --
    Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
  6. Ever notice? by cubicledrone · · Score: 5, Insightful

    Nobody ever really discusses computers? Notice how the media almost never has a story on the real details of Linux, Mac, Windows, Sun, Java, .NET, etc., even though hundreds of millions of people use computers every single day?

    Some of the most entertaining television or radio is when a host detects that an interview/conversation is starting to become detailed and interesting (read: technical terms being used), and they raise their voice/interrupt/babble/act like a complete asshole/try to make it an unfunny joke in order to return the conversation to stupidity-land.

    Part of the problem is the inability of society to think about something for more than a few moments, and also to "glaze over" (which is a bullshit excuse) whenever technical details are discussed.

    --
    Business isn't willing to pay for products, innovation and careers, so we get brands, mortgage commercials and layoffs.
  7. Re:so what... by tickticktickfast · · Score: 5, Insightful

    The difference is that that there are significant numbers of other cars besides GM cars and there are a significant number of other viable merchants besides Wal Mart. The difference is that automobiles represent technologies and economic systems that are past mature and on their way to becoming defunct. Comparing the situation with computers to cars and stores doesn't help anyone come to grips with a serious problem that has a large and growing negative impact on their cost of living. The only thing mature about the software industry is Microsoft's death grip on the consumers grossly distorted view of what Microsoft has done and can do for them. If you use computers then Microsoft takes your money whether you want them to or not. The believe that software is mature will take a serous dive when the death toll and overall cost from trashy software begins to enter the public consciousness. Computing technology and broadband communication will play a much bigger role in every aspect of our future than it does today. Computing technology is still in its infancy and a couple of people who don't give a flying f*&k about anything but control have you and me and everyone else by the doodads. Its not OK for the neurological system for planet earth to fall into the hands of the two greedy control freeks who now have enough money to buy and advertise themselves out of just about any conflict with the public interest. Promoting apathy with regard to this situation is not understandable.

  8. Face it people.. MS has everyone by the balls by ColumPaget · · Score: 5, Insightful

    I apologise in advance.. this is going to be long ;-)

    I think Mr Cringely has a clear view of things.. let me respond to some of the posts here (if I come over a bit opinionated.. please forgive me and put it down to my being an old and bitter IT hack..)

    Jin Wicked is quiet right in what she says (that girls got sticking power.. I can remember her being lambasted by slashdotters over something.. but she's still here! ;-) ) in that people want something that is easy to use. But the thing is that microsoft *defines* what is easy to use.

    People are educated that the way microsoft products work is how computers work. Anything different is "unfriendly". I work in industrial automation. Many people who work in factories and warehouses cannot handle gui interfaces. The find them too complex. They want to type stuff in all the time! However.. these people are not regular computer users, hence the standard for gui interfaces is defined by office workers all trained that microsoft office is how computers work.
    Hence.. anything that is going to compete with ms is going to have to follow the ms look and feel slavishly.. it doesnt matter if doing things in a new funky way is better.. people wont take the time to learn it. They will want to stick with what they know and what they know is microsoft.

    But its not just the investment in learning that people have made.. its also.. as Jin points out.. the investments in software. Companies in particular own large amounts of expensive software that runs under ms. If an 'alternative' platform cannot run this software just as well as MS can.. then they arent interested.

    People speak of security. I see someone saying that unless longhorn is secure out of the box (it wont be) then microsoft is in trouble. You are wrong. I wish it were so.. but no-one cares about security. No one understands security. Oh.. I'm sure everyone posting and reading on slashdot does. But we are a tiny elite people (an I.. for one.. have always wanted to be part of a tiny elite). Out in the workaday world most people do not know what slashdot is. Many dont really know what linux is and even fewer understand security. For them computers are magic, pure and simple, and I'm not just talking about mom and pop home users here. I'm talking about CORPORATE IT MANAGERS. Of the companies we deal with most have it departments full of 'point and click' it personel. These people might have an MSCE to their name.. but most of their knowledge comes from reading 'PcPlus'. They simply do not understand computers.. but they do so more than the rest of the company, and in the land of the blind..

    These people care not one whit about security.. so long as nothing too disasterous happens to their network (and you know.. the amazing thing is.. most of them get away with it.. oh yes, they get hit by worms and viruses frequently.. but they always seem to recover). And as for their unencrypted WiFi networks.. dont get me started.

    When longhorn comes out the issues of 'is it pretty' or 'does it have funky features' are vastly more important to its sales than 'is it secure'. People are quite happily using the monstrously insecure MS operating systems currently available.. why should they suddenly start caring with longhorn?

    When longhorn comes out companies will be told that their current OS's are no longer supported.. and will race to upgrade to longhorn, as they will have no clear alternative upgrade path available. Their whole way of working will be so based around MS (viruses and all) that they will be quite unable to build an alternative infrastructure.. and they wont have the time anyway, they have a business to run dont forget. Home users may be more reticent.. but the big thing in the home market seems to be games.. and when you upgrade your computer to play the latest games, then you will also get longhorn pre-installed on it.

    I see people talking about apple. I dont know if this is because I'm in the UK and things are diffre

  9. Re:Disagree, this assumes they fail playing catchu by Henk+Poley · · Score: 5, Insightful

    >>4. Microsoft ignoring wireless, thin clients, etc.

    Ignoring Wireless? They built it in to Windows XP. How long before that could their have been "ignoring" it? Every wireless vendor ever (except Apple) has released Windows support for their products. And Microsoft has had their own thin client product since the mid-90's.


    The parent poster probably wanted to point to they ignorance over mobile wireless solutions. Never wondered why you need a thirdparty program to make use of bluetooth under Windows? Especialy since he also mentions thin clients etc.

    Under basicly every other networked OS you can use the same computer simulatiously via remote login. (Yes yes, there are products and hacks that add that to Windows NT/2k/XP too)

    Microsoft doesn't want people to see their PC+Windows as a center to their computer system, they want full blown Windows on every device. Why else didn't they promote their wireless remote-desktop handheld LCDs more?

  10. Re:The Only Way Microsoft Can Die is by Suicide by rtaylor · · Score: 5, Insightful

    ... book an hour on the timesheet to "reading EULAs" each time you install software on a new machine.

    But how can a techie hope to understand legalese? That stuff should be sent to the legal department for their approval prior to installation.

    They'll read it, and will be sure to report up the food chain what $$$ making capabilities they've lost as a result of paragraph 56.

    --
    Rod Taylor
  11. Optimism misplaced by mankey+wanker · · Score: 5, Insightful

    Cringley wants to end on a good note by suggesting that somewhere along the line something will happen and Microsoft will be too large to compete with some probably tiny but very agile rival.

    That won't happen for the very reasons he spends most of the article enumerating. MS is hugely powerful at this point. MS is vastly wealthy. As Cringely probably correctly notes: MS can compete for a period of *YEARS* with others while making absolutely zero profit. Just let that one sink in a moment.

    When thinking about these issues people make some common mistakes.

    One of them is to mistakenly identify a corporation with having the exact same sorts of rights as do natural persons - and they don't! Corporations are fictitious persons that are legally created entities with specific benefits and obligations - those benefits and obligations are whatever we as a body politic write into the laws governing the creation of corporations. If any single corporation gets to a point where its practices are so anticompetitive and monopolistic that nothing but control after control must be implemented to stop it - then so be it. The corporation is not a natural person, we can do that.

    The other mistake is to think that a corporate entity like Microsoft can be challenged by a few weirdo geniuses in a garage somewhere building some kind of "MS-killing" product. That won't happen either. Why not? Look at the history of Apple computers - that seemingly small and nimble rival has failed to take away from MS any significant market share. I'm not knocking Apple - to the contrary, I'm saying they make an objectively better product. But that doesn't matter. Read it again, because that's the big problem right there: it doesn't matter that a competitor has already produced a machine that is better! [N.B. This is a possibly subjective argument because lots of people will now argue issues like Apple's price point, whether it really is better, etc.] Microsoft's monopoly status has largely prevented Apple from gaining market share (and thereby also dropping its prices because of what is recovered by volume sales, putting huge profits into further innovation, etc).

    A third problem is that people always make the error of thinking that large monopolistic corporations are necessary for technological advancment. Obviously, one could write a book about this subject, but in the main I'd suggest that the claim is simply false. Many things move forward incrementally because of research in numerous fields. Who might have suspected that Xerox might be investigating revolutionary ideas in computer technologies (as related to photocopy machines??!!!) but that those ideas could best be exploited by a then relatively small company called Apple Computers. Don't forget that *ONE* scientist had a dream about the structure of DNA. Sometimes all you need is one Einstein to keep moving things forward for a really long time - an no team of really bright physicists equals one Einstein.

    Someone else has already made a comparison to Walmart, but it's worth repeating. These huge monopolies have more political pull and economic gravity than do most governments (amongst which I would personally include that tiny one we call the United States). To ignore that fact is supreme folly. We'll all end up working for corporations as our literal masters if we are not careful.

    We have to take these HUGE corporate players out of the game, not just bench them or pretend they even give a shit about some weeny penalty they may have to pay. The way the business game works now is that the penalties are worked into the price of doing business any way they damn well please. Once you understand that, you will get the problem.

  12. Re:Principles? by Lord+of+Ironhand · · Score: 5, Insightful
    it's that he can't explain his side without sounding like some cult leader. Plus Stallman can't relate to ordinary users.

    There are enough people who can. Let them do that. RMS doesn't let his opinions be clouded by the desire to be loved and understood by everyone. That may not be desirable in a PR person, but it sure as hell is in the person who founded the free software community.

    As long as there are others to explain the advantages of Free Software to the people who care just about using computers, I say let RMS remain RMS.

  13. Re:The Computer industry is flawed by waveclaw · · Score: 5, Insightful

    Joe doesn't know any local linux geeks that'll come fix something for a 6 pack of Duff

    Maybe if he tried offering Gunniess instead, he would get a better reception?

    Oh come on, it's not like you haven't sat down with $RELATIVE_FROM_USA to fix $COMPUTER_PROBLEM and been offered something like crudwiser. Ick.

    Refined tastes on technology need not imply a favoritism to non-domestic American beverages. But this is an important facet of software that people leave out: culture.

    I view that whole problem with software is not about the number of machines installed. The problem is about people, attitudes and perceptions.

    I feel that addressing the difference of community will be the single most challenging task facing popular adoption of tools like Linux. The OS installed on a user's computer is a choice of that user. It is up to you to change that user's attitude. They will put up with horrid quality when they don't know of a better alternative.

    In my opinion culture clash between 'Joe Sixpack Windows-User' and everybody else is dramatic. Both the Apple and $FREE_OS communities like to view themselves as fringe or special groups. They celebrate their difference from the mainstream. Pure and unadulterated Windows users form a different community than the users of Apple or $FREE_OS products. They belive the tools they have work and work adequately. The common users are people who are sufficiently content with their pre-packaged choice to not look outside the beige box. Due to bad practices by Microsoft, they also form the largest community of individual personal computer users.

    It has been said that the I.Q. of a group is the lowest I.Q. of the members of the group divided by the number of members of that group (think communication overhead when talking with slow people.) Fortunately for the 'Aunt Tillies' of the world, individual users can have quite a solid grasp of basic computer skills. Unfortunately, confirmation bias and cognitive dissonance imply a lot of ineria.

    While 'Aunt Tillie, CTO/CFO' grasps software quality, their grasp may be of the level of the average car buyer. This is a person who only needs to know about various cars during the rare purchase of a car. In the M$ dominated media of software boxes at your local $MEGA_MART, communicating the benefits of something like Linux or Apple over Microsoft products will require overcoming the established noise level of $ billions in marketing

    This is why Microsoft is 50% marketing. This is why commercial Linux distributions are a Good Thing. This is why Apple is still here. The best hackers of the world have been excellent social engineers before anything else. It's time to put that 'social' part to a very good use.

    Social engineering of the common man to want quality in software, rather than just settling for third best is possible. After helping run a student organization for Linux users for a few years, I have seen remarkable progress in the quality of various distributions. However, problems with GUI's, driver availability and application compatibility are but small technical hurdles that can be solved with adequate coding.

    If you care about software quality then talk to you neighbor. Show off your computers. Maybe even offer them a Guinness while you watch DVDs on your PC with those neighbors. Get the word out.

    --

    "You cannot have a General Will unless you have shared experiences. You cannot be fair to people you don't know."