What are the Benifits of Running Your Own DNS?

baileyjs asks: "I help run a small web development firm, and we are always trying to save money, but not at the cost of service to our customers. We currently purchase DNS services from our ISP, but are looking at getting our own rack. I was going to put some DNS servers there when I saw that Network Solutions offers free DNS. All our of domains (about 150) are currently on Network Solutions, so transfer is not an issue. Why shouldn't I use Network Solutions? Why should I build my own? What reasons, besides 'Network Solutions is Evil', can I give my boss?"

Comments

run your own primary DNS with an off-site 2ndary

[chongo]

Hosting your own DNS server allows you to have full control and maximum flexibility over your domains. But don't forget that you need an off-site secondary DNS server as well!

You need a secondary DNS in case your site is cutoff from the net (backhoe cuts your cable), or if your ISP has routing/service problems, or if you suffer a loss of power for an extended period of time.

Loss of DNS service is more than people simply not being able to reach your site, loss of DNS service means EMail bounces (servers return EMail if they can no longer resolve your domain). Loss of DNS service means that web browsers tell your customers that you do not exist instead of simply telling them that you are down / not responding.

You want a secondary DNS that is located " elsewhere ". You want it far enough away that a single regional disaster (power outages, floods, earthquakes, etc.) does not take out both your primary DNS and your secondary DNS. You want your secondary DNS to have a distinct set of service providers to increase the chance that sites will be able to resolve your domain if the regional network is partitioned.

Run your own primary DNS. Make it a non-caching, non-forwarding, static, only answers queries for the domains it is authoritative. Then pick 1+ secondary DNS services that will slave off of your DNS master keeping in mind the points raised above.

One example of a secondary DNS Service is BackupDNS. They are inexpensive: Secondary DNS hosting your 150 domains would cost $28.50 US per month ($0.19 US per zone per month). They let you be in full control of your DNS service: Their site lets you new add zones, update (purge your zone on their servers and then force an reload) or remove zones on the fly. They will be a backup MX site if you like. They can even grok TSIG to improve the security of zone transfers. The BackupDNS folks are clueful, efficient, reliable and (unlike NetSol/Verisign) non-evil. I'm sure there are other secondary DNS Services that are both clueful, inexpensive. I mention these folks because we have had years of flawless secondary DNS service from them.

To sum it all up: Run a primary DNS to maximize the control and flexibility over your own domains. Use a clueful off-site secondary DNS service to maximize the chance that others will be able to resolve your domain.