Slashdot Mirror

← Back to Stories (view on slashdot.org)

Is eBay Worse Than Early Sears Catalogs?

Posted by timothy on from the very-worst-except-for-the-rest dept.

prostoalex writes "The New York Times claims eBay can learn a lot from the early Sears catalogs, which promised unconditional returns (postage paid by Sears) in case there is any dissatisfaction with the product even if the product behaves exactly as described. Apparently eBay is doing something right, but with no buyer protection, no seller authentication, and no desire to participate in seller-buyer conflicts, no return policy, can the business model be sustained?"

2 of 438 comments (clear)

  1. Re:eBay is not a catalog nor a retail outlet. by hkroger · · Score: 1, Redundant

    Tinfoil taken off. Have you heard about scams where some people have registered many times to eBay and have given good feedback to theirselves using these other accounts? Well, I have BUT I couldn't find an article in the net anymore. I guess you understand anyway how easy it basically is.

  2. Re:Not if someone better comes along by ValourX · · Score: 0, Redundant

    You're absolutely right -- eBay has too many customers and there isn't enough competition. There should be more auction sites that have excellent customer service policies and better fraud protection. Only then will the consumers be served properly.

    -Jem