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Orbitz Sharing Customer Credit Card Information
tstorm writes "ConsumerAffairs.com has a warning about Orbitz and their affiliation with a company called MWI. Apparently numerous people who have booked travel through Orbitz are finding unauthorized $9.95 monthly charges on their credit card bills from MWI for membership in a 'discount entertainment service,' despite that fact that MWI doesn't appear to provide any actual product or service. It's also very difficult to opt-out of this membership, some people have gotten refunds for what they were already charged only to have another charge appear the following month."
If it is difficult to get them to refund your money, contact your bank instead. Usually they will refund the charge and deal with the investigation themselves just on your word that the charge wasn't authorized. Last time this happened with my American Express card, they just said "the charge has been reversed, if we need any forther information we will contact you, otherwise consider it taken care of". Your bank and ultimately visa/mastercard has a lot more leverage with a given buisiness than you. They can threaten to not allow them to process visa/mc/amex transactions if they are the cause of too many fraudulent charges or complaints.