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IT Outsourcing Need Not Threaten Our Future

Posted by CowboyNeal on from the business-of-creativity dept.

Xeo writes "The topic of the moment in a lot of people's minds is the outsourcing overseas of 'white collar' jobs. While many people are perhaps rightfully worried about this, there's an editorial on the subject that tends towards the other direction. It makes some very interesting points on the whole idea of outsourcing and what it means for the US at least."

1 of 647 comments (clear)

  1. No, not a threat to the future. by ForestGrump · · Score: 0, Offtopic

    It is a threat to the present.

    DOWN WITH DELL!!! DELL IS NOT AMERICAN! THEY ARE INCOMPITENT OUTSOURCE BULLSHIT! IT HAS TEAKEN ME 3 HOURS WITH INDIA JUST TO GET A REPLACEMENT DVD DRIVE FOR MY LAPTOP!

    ---story mode on---
    It has taken 3 calls (and 1 hr per call) to dell tech support to get a "fixed bay" dvd drive replacemnet sent out to me.
    The first 2 drives shipped out were modular.
    -----------------
    One glorious afternoon, the left hindge on my display breaks. I lose sanity and call dell tech support. I tell the tech i need a new hindge. Also, i need the fixed-bay dvd replaced because it has read problems. After spending an hour on the phone with India, I feel satisfied and go to dinner with my roomate.

    2 days later, a tech shows up at my apartment. Great! replaces the display hindge, then gets this funny look while putting in the DVD drive. uh oh. Turns out he got the modular drive.

    Call dell again, spend another hour on the phone with india. This time, I'm being firm with him. I look up my laptop "as shipped" configuration list and READ HIM THE FSCKING PART NUMBER. 2 days later, Airborne express arrives at my door. I pop open the box and WTF?!?!? its a modular drive!

    Again, I spend another hour with India. This time I tell the tech "the left one that needs to be screwed in" I get him to read me the part number of what he is shipping me. He tells me "It is a Toshiba drive" Oh great! A Toshiba drive would be wonderful (beause my failed drive was a Hitachi).

    Yesterday, I received the replacement drive.
    I pop open the box and it is the correct drive! PRAISE THE LORD, ITS A MIRACLE, THERE IS GOOD IN OUTSOURCEING!!!

    Pop a DVD in the drive, it plays smoothly. Ship the modular and the defective drive back to Dell.
    ---story mode off---
    -Grump.

    --
    Is it true that more people vote for the winner of American Idol, than vote for the president? -Ali G.