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Worst Explanation From Tech Support?

Disgruntled-with-Tech-Support asks: "Let's face it: At some point or another, we've had to deal with some form of tech support. Quite often, it's a hit-or-miss experience depending on the level of support required. Occasionally, strange, bizarre, or nonsensical explanations result from the problems reported, such as this one: I had just had DSL installed, only to find it much slower than the 56K line I was looking to get rid of. On calling the provider, I was told (by someone who likely reading off cue cards) to visit one of their internal websites for measuring bandwidth. While there, I observed that they had both bytes per second and bits per second listed, and that the number of bytes/sec != bits/sec * 8, rather a factor around 13 or 14. I pointed this out as a possible problem, and the guy's reasoning: 'Uh, it looks like the bytes are getting through to you ok, but the bits are getting stuck someplace.' What was your worst explanation from tech support?"

14 of 1,907 comments (clear)

  1. GNAA Announces Victory over AOL (not fp) by Anonymous Coward · · Score: -1, Offtopic
    GNAA Announces Victory over AOL

    Monday, May 17 2004, GNAA, Nigeria

    "Who is the Greatest Man Alive?" - If you ask Gary Niger, he'll tell you it is most definitely Osama Bin Laden.

    The Gay Nigger Association of America (GNAA) announced today further victory in their current program to bring about total breakdown of the AOL customer relation system.

    AOL Corporate Policy has been changed after GNAA (Gay Nigger Association of America) special operative Gary Niger's constant abuse of their "secret question" program designed to provide a futile illusion of security for the mongoloids and sodomites that comprise their customer base.

    The "custom question" option, allowing users to create their own question, has been removed following the efforts of Niger and other fearsome Gay Niggers from the GNAA's top secret "Black Ops" divison.

    With the removal of this option, trolls are now forced to use pre-approved AOL "secret question" options when signing up for fraudlent accounts for the purpose of downloading gay pornography and meeting up with the clandestine "homo thug" underground.

    "I don't know why it changed, exactly. Corporate HQ didn't tell us," said Tracy, an AOL representative. "It happened two or three days ago."

    Tracy was unavailable for further comment, as she was masturbating furiously under her desk - claiming that "Ten guys were on the phone and (she) had to take them all on."

    An AOL executive, speaking under the condition of anonymnity, said the change in policy came after widespread employee unrest, culminating in an incident of mass sodomy taking place in the Ogden, Utah call center.

    Gary Niger and other members of the GNAA "Black Ops" division continue to use the "custom question" trolling technique with various punjabis in the Bangalore, India call center - who haven't gotten the memo yet.

    Meanwhile, GNAA Command is working on the creation of new methods of trolling to work within the confines of this new standard, still flush with victory.

    Nick Berg's head was unavailable for comment at the time of this release.

    About America Online, Inc.

    America Online, Inc. is a wholly owned subsidiary of subsidiary of Time Warner Inc. Based in Dulles, Virginia, America Online is the world's leader in interactive services, Web brands, Internet technologies and e-commerce services.

    About GNAA:
    GNAA (GAY NIGGER ASSOCIATION OF AMERICA) is the first organization which
    gathers GAY NIGGERS from all over America and abroad for one common goal - being GAY NIGGERS.

    Are you GAY ?
    Are you a NIGGER ?
    Are you a GAY NIGGER ?

    If you answered "Yes" to all of the above questions, then GNAA (GAY NIGGER ASSOCIATION OF AMERICA) might be exactly what you've been looking for!
    Join GNAA (GAY NIGGER ASSOCIATION OF AMERICA) today, and enjoy all the benefits of being a full-time GNAA member.
    GNAA (GAY NIGGER ASSOCIATION OF AMERICA) is the fastest-growing GAY NIGGER community with THOUSANDS of members all over United States of America. You, too, can be a part of GNAA if you join today!

    Why not? It's quick and easy - only 3 simple steps!

    First, you have to obtain a copy of GAY NIGGERS FROM OUTER SPACE THE MOVIE and watch it. (You can download the movie (~280mb) using BitTorrent, by clicking here.

    Second, you need to succeed in posting a GNAA "first post" on slashdot.org, a popular "news for trolls" website

    Third, you need to join the official GNAA irc channel #GNAA on irc.gn

  2. First by Anonymous Coward · · Score: -1, Offtopic

    first post?

    gnome me!

  3. Re:Best Explanation by Anonymous Coward · · Score: -1, Offtopic

    fuck you faggot

  4. Re:Best Explanation by Anonymous Coward · · Score: -1, Offtopic

    Gotta love the people who respond to a racial slur with a homophobic slur. Real nice, guys.

  5. That's just the way it is by PhunkySchtuff · · Score: 0, Offtopic

    Subject says it all...
    That's Just The Way It is

  6. Re:Best Explanation by Anonymous Coward · · Score: -1, Offtopic

    Gotta love the dumbasses who reply to trolls

  7. Re:Best Explanation by strictnein · · Score: -1, Offtopic

    Gotta love the dumbasses who reply to trolls

    Gotta love the dumbasses who reply to the dumbasses who reply to the trolls

    Gotta love the dumbasses who reply to the dumbasses who reply to the dumbasses who reply to the trolls

    Gotta love the dumbasses who reply to the dumbasses who reply to the dumbasses who reply to the dumbasses who reply to the dumbasses who reply to the trolls

    etc etc etc

    Your comment viYour comment violated the "postercomment" compression filter. Try less whitespace and/or less repetition. Comment aborted.rted. Your comment violated the "postercomment" compression filter. Try less whitespace and/or less repetition. Comment aborted.

  8. Re:Best Explanation by Anonymous Coward · · Score: -1, Offtopic

    fuck you klerck

    -penisbird

  9. Re:You said it... by Anonymous Coward · · Score: -1, Offtopic

    you're win32 app

    "your".

  10. Re:You said it... by 3fingers · · Score: -1, Offtopic

    Hey, You robbed my Sig............ ___

    --
    There are 10 different kinds of people, those who understand binary and those who do not
  11. Re: Mebibytes and Megabytes by Cylix · · Score: 0, Offtopic

    But more importantly...

    Exactly which model are you.

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
  12. You should move to DSL... by Anonymous Coward · · Score: -1, Offtopic

    ...if you possibly can. It's finally available at an affordable rate in this country (e.g. the €29/month offers) and it doesn't tie up the phone line. I certainly couldn't go back. Check out www.boards.ie for discussions and advice.

  13. Re:Not to mention the submitter has it backwards by Rubyflame · · Score: 0, Offtopic

    He is his name!

    --

    All it takes is nukes and nerves.
  14. Re:Not to mention the submitter has it backwards by Anonymous Coward · · Score: -1, Offtopic

    Who's on first!!